Hiring Now | Senior Administration Officer: Operations | Department of Employment and Labour (Unemployment Insurance Fund) | Eastern Cape (Mdantsane, Kwa-Maqoma & Alice) | Permanent Government Vacancies (Public Service Level 08)
The Department of Employment and Labour is seeking three (3) highly motivated, customer-centric, and detail-oriented professionals for the post of Senior Administration Officer: Operations across key Labour Centres in the Eastern Cape.
These permanent public sector positions offer an annual basic salary of R413 001 per annum (Level 08) plus standard state employee benefits. Qualified candidates holding an NQF Level 6 tertiary qualification in Operations, Public Management, Business Administration, or Finance, a valid driver’s license, and at least 2 years of functional experience in client services, claims processing, or insurance environments are invited to apply before the advertised closing date.
Senior Administration Officer Vacancies Overview
| Detail | Information |
| Job Title | Senior Administration Officer: Operations |
| Department | Department of Employment and Labour (UIF) |
| Total Posts | 3 Posts across Eastern Cape Labour Centres |
| Salary Scale | R413 001 per annum (Public Service Level 08) |
| Job Location | Eastern Cape (Mdantsane, Kwa-Maqoma, Alice Satellite Office) |
| Employment Type | Permanent Full-Time Government Position |
| Posting Date | 07 October 2026 |
| Closing Date | Open / As Advertised in Public Service Circular |
| EE Preferences | African Males, White Males/Females, Coloured Males/Females, Indian Males/Females, Persons with Disability |
Reference Numbers & Centre Locations
Make sure to specify the exact reference number and location on your Z83 application form:
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Mdantsane Labour Centre – Ref No:
HR4/4/1/200(X1 Post)-
Enquiries: Mr Lisolomzi Mduduma | Tel: (043) 285 0402
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Kwa-Maqoma Labour Centre – Ref No:
HR4/4/1/201(X1 Post)-
Enquiries: Mr Tamsanqa Mgudane | Tel: (046) 307 7280
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Kwa-Maqoma Labour Centre (Stationed at Alice Satellite Office) – Ref No:
HR4/4/1/202(X1 Post)-
Enquiries: Mr Tamsanqa Mgudane | Tel: (046) 307 7280
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Key Performance Areas & Primary Responsibilities
1. Customer Interaction & UI Service Delivery
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Provide efficient, professional Unemployment Insurance (UI) services directly to walk-in clients and electronic queries.
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Educate stakeholders, employers, and employees on UI procedures, required documentation, and online claim portals.
2. Quality Assurance & Claims Processing
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Perform quality assurance, verification, and audit checks on all incoming Unemployment Insurance applications and registrations.
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Administer UI claims, follow up on pending claims, resolve system discrepancies, and track benefit disbursements.
3. Compliance & Governance Implementation
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Execute operational duties in strict alignment with the Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act, and Batho Pele Principles.
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Ensure complete compliance with the Protection of Personal Information Act (POPIA) regarding client records and benefit data.
4. Supervisory & Resource Management
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Supervise operational personnel, administrative staff, and cashier units within the operations section.
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Manage allocated human resources, financial equipment, IT systems, and physical assets efficiently.
Minimum Requirements – Senior Administration Officer: Operations
Educational Qualifications
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Undergraduate Qualification: NQF Level 6 tertiary qualification as recognized by SAQA in Operations Management, Public Management/Administration, Business Administration/Management, Administrative Management, Financial Accounting, or Finance (Essential).
Work Experience & Licenses
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Minimum of two (2) years’ functional experience in a Client Services environment, Claims Processing environment in operations, or Insurance environment (Essential).
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Valid Driver’s License (Essential).
Required Knowledge Base
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Unemployment Insurance Act and Regulations (UIA).
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Unemployment Insurance Contributions Act.
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Department of Employment and Labour & UIF Policies and procedures.
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Operations Systems and Batho Pele Principles.
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Protection of Personal Information Act (POPIA).
Key Skills & Competencies
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Computer literacy and proficiency in office software systems.
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Strong verbal and written communication, listening, and presentation capabilities.
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Interpersonal relations, problem-solving, planning, and organizational skills.
Frequently Asked Questions – Senior Admin Officer Jobs Eastern Cape
What is the salary for Level 08 Senior Administration Officer posts?
The starting basic salary is R413 001 per annum plus standard government benefits (13th Cheque, GEMS subsidy, and GEPF pension).
Can I email my Z83 application?
Yes! Email addresses are provided for both the Mdantsane and Kwa-Maqoma/Alice applications (see submission details below).
Where is the Alice Satellite Office post stationed?
The post falls under the Kwa-Maqoma Labour Centre administration but is physically stationed at the Alice Satellite Office (Ref No:
HR4/4/1/202).How to Apply for This Department of Employment & Labour Job
Interested candidates must submit a fully detailed, newly signed Z83 Application Form (obtainable from any government office or DPSA website) accompanied by a comprehensive CV.
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Official Source Link: Department of Employment and Labour Careers Portal
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Ensure you clearly state the Job Title and Reference Number corresponding to your preferred location on your Z83 form.
Submission Methods:
1. For Mdantsane Labour Centre (Ref No: HR4/4/1/200):
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Email:
JobsECMDS@labour.gov.za -
Hand Delivery: No. 1 Mazaule Street, NU 1, Mdantsane, 5201
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Post: Deputy Director: Labour Operations, Private Bag X19, Mdantsane, 5201
2. For Kwa-Maqoma Labour Centre & Alice Satellite Office (Ref No: HR4/4/1/201 & HR4/4/1/202):
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Email:
Jobs-ECFOB@labour.gov.za -
Hand Delivery: No. 528 Alice Road, Old Teba Building, Kwa-Maqoma, 5720
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Post: Deputy Director: Labour Operations, Private Bag X530, Kwa-Maqoma, 4735
Apply early to ensure your application is submitted before the vacancy closes!
Explore More Government & Administrative Vacancies in Eastern Cape 2026
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Post last updated: 07 October 2026 | Keywords: Senior Administration Officer Operations 2026, Department of Employment and Labour vacancies Eastern Cape, UIF jobs Mdantsane Kwa-Maqoma Alice, Z83 government jobs Level 8, public service admin officer jobs Eastern Cape
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