Hiring Now | Specialist Clerk Sales: Mechanisation (Retail) | Winterton, KwaZulu-Natal | Permanent Position Available

AFGRI Group, one of South Africa’s foremost agricultural services and mechanisation companies, is seeking a skilled and customer-focused Specialist Clerk Sales: Mechanisation (Retail) to join their team in Winterton, KwaZulu-Natal. This is a permanent opportunity for a driven spares sales professional with hands-on experience in the agricultural mechanisation or related industry, who is ready to deliver efficient, knowledgeable service to customers and contribute to the growth of AFGRI’s retail mechanisation operation.

Don’t miss this opportunity — vacancies are filling fast. Apply today.

Job Overview

Detail	Information
Job Title	Specialist Clerk Sales: Mechanisation (Retail)
Reference Number	AO-2199
Department / Industry	Agricultural Mechanisation – Spares Retail Sales
Job Type	Permanent
Work Level	Skilled
Salary	Market Related
Location	Winterton, KwaZulu-Natal
Closing Date	05 June 2026
EE Position	Yes
Application Status	Open – Accepting Applications Now

The filling of this position will be aligned with AFGRI’s Employment Equity Policy. Preference will be given to suitably qualified candidates from designated groups.

Applicants are required to read AFGRI’s HR Processing Notice in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA), available at https://www.agh.co.za before applying.

About the Role

AFGRI Group is a leading player in South Africa’s agricultural mechanisation sector, providing farmers and agri-businesses with the equipment, spares, and technical support they need to keep their operations running productively. The Winterton branch serves a vital agricultural community in the KwaZulu-Natal Midlands, and the Specialist Clerk Sales: Mechanisation (Retail) is at the heart of that service offering.

In this role, you will be responsible for delivering an effective and efficient spares sales service to customers, drawing on your technical and product knowledge to help clients identify the correct parts and solutions for their mechanisation needs. You will carry out a combination of sales, marketing, customer service, and administrative activities — ensuring that every customer interaction is handled professionally, every transaction is processed correctly, and the branch’s operational and housekeeping standards are consistently maintained.

The ideal candidate brings 1 to 3 years of spares sales experience, a sound understanding of the AFGRI mechanisation industry, and the ability to work confidently with parts catalogues and the Equip system. Bilingual communication ability, strong interpersonal skills, and a genuine passion for customer service are essential qualities for success in this role.

Please note: A sound understanding of the AFGRI mechanisation industry and familiarity with parts catalogues and the Equip system are key technical requirements. Candidates with prior exposure to agricultural or mechanisation spares sales will be given preference.

Key Responsibilities

Spares Sales & Customer Service

• Deliver an effective and efficient spares sales service to all customers, ensuring the correct parts and products are identified and supplied accurately.
• Apply technical and product knowledge to assist customers in selecting the right parts for their machinery and equipment requirements.
• Maintain a high standard of customer service throughout every interaction, ensuring customers feel valued, assisted, and satisfied with the service received.
• Build and maintain positive customer relationships that support repeat business and long-term loyalty to the AFGRI brand.
• Handle customer queries, complaints, and special requests professionally and escalate complex issues to the relevant manager where required.

Sales & Marketing Activities

• Perform sales and marketing activities to promote AFGRI’s mechanisation spares range and drive revenue growth at the Winterton branch.
• Apply basic marketing knowledge and selling skills to identify sales opportunities, upsell relevant products, and convert enquiries into transactions.
• Use negotiation skills to reach mutually beneficial outcomes with customers on pricing, availability, and order fulfilment.
• Stay informed about AFGRI’s product range, promotions, and pricing to provide customers with accurate and up-to-date information at all times.
• Support branch management in achieving sales targets and growth objectives through consistent, proactive sales effort.

Stock Control & Merchandising

• Assist with stock control activities, including receiving, capturing, and monitoring spares inventory to ensure accurate stock levels at all times.
• Apply basic merchandising knowledge to maintain attractive, organised, and correctly labelled product displays within the retail environment.
• Support stocktaking exercises as directed by management, contributing accurate counts and flagging discrepancies promptly.
• Monitor stock levels and communicate replenishment requirements to the relevant supervisor or procurement function timeously.
• Ensure compliance with all AFGRI policies and procedures relating to stock management and retail operations.

Administrative & Housekeeping Activities

• Perform general administrative activities related to spares sales, including processing orders, invoicing, and maintaining accurate transaction records.
• Utilise the Equip system to process sales transactions, access parts catalogues, and manage customer orders efficiently.
• Maintain accurate and up-to-date records of all sales, customer interactions, and stock movements in line with branch procedures.
• Perform general housekeeping duties to ensure the branch and sales area are clean, organised, and presented to the highest standard at all times.
• Ensure all activities are conducted in accordance with AFGRI’s internal policies and procedures.

Technical Support & Parts Identification

• Apply a basic understanding of parts catalogues to assist customers in identifying the correct components for their specific machinery.
• Leverage knowledge of the AFGRI mechanisation industry to provide informed, credible technical guidance to customers at the point of sale.
• Collaborate with technical staff and branch management to resolve complex parts identification or sourcing queries.
• Stay current with developments in AFGRI’s mechanisation product range and any changes to parts availability or specifications.

Minimum Requirements

Educational Qualifications

• Grade 12 / Matric — minimum requirement.
• Any additional qualification or certificate in sales, agriculture, mechanical, or related field will be advantageous.

Experience

• 1 to 3 years’ spares sales experience — essential.
• Prior experience in the agricultural mechanisation, engineering, or automotive spares environment will be given strong preference.
• Demonstrated ability to deliver efficient customer service in a retail or counter sales environment.

Technical Skills

• Proficiency in the Equip system — advantageous; training may be provided for strong candidates.
• Ability to work with parts catalogues to identify and source correct components.
• Computer skills sufficient for processing sales transactions, managing records, and using standard office applications.
• Basic financial skills for processing transactions, handling payments, and understanding margin and pricing principles.

Knowledge Requirements

• Sound understanding of the AFGRI mechanisation industry and the types of machinery and equipment it supports.
• Product knowledge relevant to agricultural and mechanisation spares.
• Basic marketing knowledge and awareness of sales promotion techniques in a retail environment.
• Stock control and basic merchandising knowledge applicable to a retail spares environment.

Skills & Competencies

• Selling skills — confident, persuasive, and customer-focused in all sales interactions.
• Negotiation skills — able to engage customers on pricing and availability with confidence and professionalism.
• Communication skills — clear, professional, and effective in both written and verbal communication.
• Interpersonal skills — builds rapport easily with a diverse agricultural customer base.
• Analytical thinking — able to identify customer needs, match them to the correct products, and resolve parts queries efficiently.

Personal Attributes

• Bilingual — the ability to communicate in more than one official language is an advantage in serving the Winterton agricultural community.
• Assertive and results-driven — takes ownership of sales targets and customer outcomes.
• Attention to detail — accurate in all transactions, stock management, and administrative tasks.
• Flexible and adaptable — able to manage competing demands during busy trading periods.
• Stress-resilient — maintains professionalism and quality of service during peak periods and under pressure.

This is a designated EE position. AFGRI actively encourages applications from suitably qualified candidates from previously disadvantaged groups in accordance with its Employment Equity Policy.

Core Values

Customer Service Excellence

AFGRI’s mechanisation retail operation is built on the trust of farmers and agri-businesses who depend on prompt, accurate parts supply to keep their equipment operational. The Specialist Clerk Sales is the frontline of that promise — and every interaction, from greeting the customer to handing over the correct part, must reflect a genuine commitment to service excellence.

Technical Credibility

Customers visiting an AFGRI mechanisation branch expect to be served by someone who knows their products. Whether it is identifying a component from a parts catalogue, advising on compatibility, or flagging availability constraints, the Specialist Clerk Sales must bring genuine technical credibility to every customer interaction. Product knowledge is not optional — it is what differentiates great spares service from ordinary retail.

Integrity & Accuracy

In a spares sales environment, accuracy matters enormously. An incorrect part supplied, a transaction processed in error, or a stock discrepancy left unreported can have real consequences for the customer and the business. AFGRI expects its sales clerks to approach every transaction and every administrative task with precision, honesty, and a commitment to getting it right the first time.

Sales Drive & Commercial Awareness

While customer service is central to this role, it operates within a commercial environment that has targets, margins, and growth objectives. The Specialist Clerk Sales is expected to understand the commercial dimension of their role — actively seeking sales opportunities, applying sound negotiation skills, and contributing meaningfully to the branch’s revenue performance.

Teamwork & Continuous Development

AFGRI is a business that invests in its people. The Specialist Clerk Sales who approaches the role with a desire to learn — deepening product knowledge, improving systems proficiency, and building stronger customer relationships over time — is the kind of individual who will thrive within the AFGRI culture and unlock meaningful career progression.

Career Growth Opportunities

AFGRI Group supports the development of skilled sales professionals within its mechanisation retail network:

• Specialist Clerk Sales → Senior Sales Clerk / Lead Parts Advisor
• Senior Sales Clerk → Branch Sales Supervisor / Parts Supervisor
• Branch Sales Supervisor → Branch Manager / Retail Operations Manager
• Branch Manager → Regional Mechanisation Manager / Operations Director

Your career path is in your hands.

Frequently Asked Questions

What spares sales experience is required for this role? A minimum of 1 to 3 years’ spares sales experience is required. Candidates with experience in agricultural mechanisation, engineering, or automotive spares sales will be strongly preferred. The role requires confidence in a counter sales environment and familiarity with parts identification processes.

Do I need to know the Equip system to apply? Familiarity with the Equip system is listed as a technical competency for this role and will be advantageous. Candidates who do not currently use Equip but have strong spares sales experience and computer literacy may still be considered, as training may be available for the right candidate.

Is being bilingual a requirement for this position? Being bilingual is listed as a behavioural competency for this role. Given that the branch is based in Winterton in the KwaZulu-Natal agricultural community, the ability to communicate in more than one official language — including Zulu or Afrikaans — is considered a meaningful advantage and will strengthen your application.

What is the salary for this position? The salary is market related and will be discussed with shortlisted candidates during the interview process. AFGRI offers competitive remuneration in line with industry standards for the mechanisation retail sector.

Is this an Employment Equity position? Yes. This is a designated EE position and the appointment will be made in alignment with AFGRI’s Employment Equity Policy. Suitably qualified candidates from previously disadvantaged groups are encouraged to apply.

When does this vacancy close, and how will I know if my application was successful? The closing date is 05 June 2026. Correspondence will be limited to shortlisted candidates only. Applicants who have not received any feedback within 30 days of the closing date may consider their applications unsuccessful.

How to Apply

Ready to put your spares sales expertise to work within one of South Africa’s leading agricultural mechanisation networks? Applications are open now. Quote reference number AO-2199 in all correspondence.

👉 Apply Online via the AFGRI Group Careers Portal

Please read AFGRI’s HR Processing Notice at https://www.agh.co.za before submitting your application, in compliance with POPIA requirements.

Only shortlisted candidates will be contacted. Applicants who have not received feedback within 30 days of the closing date (05 June 2026) may consider their applications unsuccessful.

This position will be filled in accordance with AFGRI’s Employment Equity Policy.

Apply early — this vacancy closes on 05 June 2026.

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