Hiring Now | Retail Divisional Manager (x1 Cape Town, x1 KwaZulu-Natal, x5 Gauteng) | Midrand, Gauteng | Full-Time Permanent Position Available

Dis-Chem Pharmacies Limited, South Africa’s premier retail pharmacy group, is seeking seven experienced, results-driven, and strategic Retail Divisional Managers to lead regional retail performance across defined territories (1x Cape Town, 1x KwaZulu-Natal, and 5x Gauteng). Operating from the Corporate Head Office in Midrand, Gauteng, this executive operational position is responsible for driving end-to-end commercial performance, leading Regional Managers and store leadership teams, enforcing operational and compliance standards, and maximizing sales and profitability across multiple stores. If you hold a Diploma/Degree in Retail Management or Business (or 7–10 years of multi-store retail leadership experience), Dis-Chem Pharmacies offers an exceptional executive platform to shape the future of retail pharmacy in South Africa. Apply today to secure your opportunity.

Job Overview

About the Role

As a Retail Divisional Manager at Dis-Chem Pharmacies, you will hold total operational and commercial accountability for driving business growth across an entire geographic division. Acting as the critical strategic link between national corporate leadership and regional store management teams, you will translate group strategy into seamless, ground-level store execution.

This executive leadership role requires strong commercial acumen, deep knowledge of retail merchandising disciplines, and proven expertise in leading multi-store environments. You will conduct regular regional store visits, track competitor dynamics, optimize stock and labor productivity, and foster a strong governance culture. Working closely with Category Managers and support functions, you will ensure every store in your division delivers a consistent, high-standard customer experience while hitting margin, growth, and cost-control targets.

Key Responsibilities

Strategy Execution & Commercial Growth

• Translate national and territory retail strategies into actionable regional execution plans across sales, margin, stock availability, and cost control.

• Identify operational performance gaps within the division and implement targeted growth and turnaround initiatives.

• Monitor regional trends, competitor dynamics, market threats, and business expansion opportunities.

• Perform regular, structured store visits across assigned regions to evaluate operational standards and audit compliance.

• Support strategic supplier relationships and ensure priority supplier campaigns are executed effectively in store.

Leadership, Culture & Stakeholder Collaboration

• Lead, coach, empower, and manage the performance of Regional Store Managers, store leadership, and support personnel.

• Drive the national Dis-Chem culture blueprint across all stores, fostering high employee engagement and accountability.

• Collaborate closely with Category Managers, HR, Supply Chain, and Marketing divisions to ensure operational alignment and consistency across the group.

• Promote cross-functional synergy between retail operations and Dis-Chem’s primary healthcare ecosystem.

Governance, Risk & Operational Excellence

• Enforce strict compliance with operational standards, industry health and safety regulations, and corporate policies.

• Oversee divisional audit outcomes, stock shrinkage prevention plans, cash-handling security, and risk management strategies.

• Escalate operational risks and report divisional performance metrics directly to executive leadership.

Minimum Requirements

Educational Qualifications & Professional Experience

• Diploma or Degree in Retail Management, Business Administration, or a related commercial field; OR

• 7 to 10 years’ proven experience in regional, multi-store retail operations or executive management roles — essential

• Demonstrated track record of leading large, multi-site retail teams and driving commercial growth in high-volume environments.

Key Competencies & Essential Attributes

• Advanced multi-region operational leadership and talent management capabilities.

• In-depth understanding of retail store operations, merchandising principles, inventory control, and workforce planning.

• Strong commercial awareness with a solid track record in managing P&L, sales budgets, margins, and operating expenses.

• Executive governance mindset with expertise in risk mitigation, stock loss prevention, and compliance audits.

• Excellent communication, performance coaching, and cross-functional stakeholder management skills.

Key Performance Indicators (KPIs)

• Divisional Commercial Performance: Achievement of divisional sales targets, gross margin optimization, revenue growth, and cost control.

• Operational Excellence: Quality and consistency of store execution, initiative rollouts, and third-party vendor management.

• Stock Performance: On-shelf stock availability, Days of Supply Covered (DSC), minimization of unproductive stock, and shrinkage control.

• Customer Outcomes: Division-wide customer satisfaction scores and service excellence metrics.

• Governance & Risk: Compliance scores, internal audit outcomes, and Occupational Health & Safety (OHS) adherence.

• People & Culture: Store leadership development, staff productivity, Transformation/Employment Equity progress, and culture scores.

Benefits & Remuneration

Dis-Chem Pharmacies offers an executive-level remuneration package structured to attract top-tier retail leaders:

• Executive Market-Related Basic Salary

• Comprehensive Company Medical Aid Scheme Contribution

• Provident Fund Benefits

• Dis-Chem Employee Discount Staff Account

• Performance-driven executive incentive opportunities and career growth within South Africa’s leading pharmacy group

Core Values

Strategic Operational Leadership

Driving multi-store performance requires translating broad corporate goals into precise, daily store routines. Effective Divisional Managers empower regional teams with clarity, resources, and accountability.

Uncompromising Operational Standards

From store layout and stock availability to customer service and hygiene, maintaining uniform standards across every branch reinforces customer trust and brand prestige.

Governance & Shrinkage Control

Protecting margins in high-volume retail depends on strict risk control. Enforcing robust audit protocols, stock accuracy, and safety measures safeguards business profitability.

Expected Workspace Career Progression

A Divisional Manager role at Dis-Chem offers direct entry into the highest tiers of corporate retail management:

Retail Divisional Manager → Head of Retail Operations → General Manager: Retail & Strategy → Executive Director

Frequently Asked Questions

How many Divisional Manager positions are available?

Dis-Chem Pharmacies is recruiting seven (7) Retail Divisional Managers in total: 1 for Cape Town (CPT), 1 for KwaZulu-Natal (KZN), and 5 for Gauteng.

Where is the position based?

While Divisional Managers oversee regional store operations in CPT, KZN, or Gauteng, the position aligns structurally under the Head Office Division in Midrand, Gauteng.

What qualifications or experience are required?

Candidates require a Diploma or Degree in Retail Management/Business OR 7 to 10 years of multi-store/regional retail management experience.

How to Apply

To apply for the Retail Divisional Manager position at Dis-Chem Pharmacies, submit your complete application package through the official recruitment portal. Ensure your application includes a detailed CV highlighting your multi-store retail leadership achievements, certified copies of your qualifications, ID document, and contact details for executive references.

• Closing Date: Open until filled (Apply immediately)

• Employment Equity: Dis-Chem is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Applications from People with Disabilities are actively supported.

• Feedback Policy: Only successful applicants will be contacted. If you have not been contacted within two (2) weeks after submitting your application, please consider your application as unsuccessful.

👉 Apply Online via the Official Recruitment Portal

Explore More Jobs

👉 Dis-Chem Executive & Regional Management Jobs 2026 – Apply Now

👉 Retail Divisional & Regional Manager Vacancies South Africa 2026 – Explore Active Careers

👉 Multi-Store Retail Operations & Executive Careers 2026 – Hiring Now

👉 Dis-Chem Head Office Operations Jobs Midrand 2026 – Apply Today