Lead the Bakery Department with Commercial and Operational Excellence

Pick n Pay Retailers (Pty) Ltd is recruiting a Manager Bakery for its Goodwood store in the Western Cape. This is a permanent, full-time leadership opportunity within the bakery department for a qualified and experienced bakery professional with strong operational and people management skills.

The Bakery Manager plays a critical role in driving commercial performance, operational efficiency, and product quality. The successful candidate will ensure the consistent delivery of high-quality bakery products while achieving strong sales and margin performance. The role also focuses on maintaining compliance with food safety standards and leading a skilled bakery team to create a positive customer experience.

This position is ideal for an experienced Baker, Bakery Supervisor, or Bakery Manager who thrives in a structured retail environment and is passionate about bakery excellence.

Purpose of the Role

The purpose of the Bakery Manager role is to oversee all aspects of bakery department operations to achieve financial targets and operational standards.

The role ensures high-quality production, effective production planning, strong merchandising standards, and compliance with Standard Operating Procedures (SOPs).

The Bakery Manager must balance commercial results with operational discipline and strong team leadership.

Minimum Requirements

NQF Level 3 Bakery qualification is required.

Proven experience as a Baker, Bakery Supervisor, or Bakery Manager is required.

Strong knowledge of bakery production processes and food safety regulations is essential.

Planning and Execution Responsibilities

The Bakery Manager must implement effective in-store execution strategies within the bakery department.

Production planning is essential to ensure product availability, freshness, and alignment with customer demand.

Planning activities must align with store targets and promotional calendars to maximise sales opportunities.

The role requires the ability to plan, organise, and follow up on activities to ensure operational success.

Store Standards and Compliance

Setting and monitoring standards within the bakery department is a core responsibility.

The Bakery Manager must ensure that all Standard Operating Procedures (SOPs) are executed consistently and correctly.

Adherence to company standards, food safety legislation, and internal policies is mandatory.

Ensuring a safe working environment and compliance with safety and hygiene regulations is critical to operational excellence.

Administrative Responsibilities

All department administration must be completed accurately and according to company standards.

This includes staff scheduling, processing leave requests, managing invoices, and handling compliance-related documentation.

Strong attention to detail and business acumen are required to ensure administrative accuracy and effective department control.

Merchandising and Sales Performance

The Bakery Manager must ensure merchandising standards are consistently maintained in line with laid down company guidelines.

Sales promotions must be executed correctly and attractively within the department to drive revenue growth.

The role requires strong business awareness to manage margins, control costs, and maximise profitability.

Driving sales performance while maintaining product quality is a key objective of the position.

Customer Focus and Service Excellence

Understanding and identifying customer needs within the bakery department is essential.

The Bakery Manager must plan production and merchandising strategies to meet customer expectations and demand patterns.

Maintaining a customer-oriented culture within the team ensures consistent delivery of a positive shopping experience.

Strong communication skills are required to clearly convey messages and actively listen to both customers and team members.

People Management and Leadership

The Bakery Manager is responsible for managing and developing bakery staff to maintain high operational standards.

The role includes ensuring compliance with safety, merchandising, customer interaction, and security standards.

Achieving results through others is a core competency, requiring motivation, coaching, and performance management.

The successful candidate must foster teamwork, accountability, and a results-driven culture within the bakery department.

Clear communication, strong interpersonal skills, and effective leadership are critical to building a high-performing team.

Key Competencies

Achieving results through others

Planning, organising, and follow-up

Adherence to standards and policies

Customer orientation

Strong communication skills

Business acumen

Bakery production skills

Production planning capability

Employment Details

Position: Manager Bakery
Company: Pick n Pay Retailers (Pty) Ltd
Location: Goodwood – Western Cape
Employment Type: Permanent
Job Type: Full Time
Equity Status: EE/AA
Closing Date: Monday, 9 March 2026

Apply for Manager Bakery – Pick n Pay Goodwood

Qualified and experienced bakery professionals who meet the above requirements are encouraged to submit their applications before the closing date.

👉 Apply for Manager Bakery – Western Cape

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