Hiring Now | Healthcare Receptionist / Administrator | Faircape Health Institute | Somerset West, Western Cape | Permanent Position Available
Faircape Health, a premier provider of subacute care and rehabilitation services in the Western Cape, is seeking an organized, customer-focused Healthcare Receptionist / Administrator to join its multidisciplinary team at Heritage Manor in Somerset West.
This permanent, roster-based role involves greeting patients and visitors, handling telephone communications, managing appointments, coordinating contractor entry, and supporting general facility administration. Candidates require previous administrative or receptionist experience, a clear criminal and credit record, strong computer literacy, and excellent communication skills. Experience within a healthcare, medical, or hospital environment is highly advantageous.
Don’t miss your opportunity to join a top-tier healthcare provider — submit your application online today.
Healthcare Receptionist Job Overview
| Detail | Information |
| Job Title | Healthcare Receptionist / Administrator |
| Company / Division | Faircape Health Institute |
| Facility Location | Heritage Manor, Somerset West, Western Cape |
| Industry | Hospital & Healthcare / Subacute & Rehabilitation Care |
| Experience Level | Mid-Senior |
| Job Type | Permanent (Roster-Based: 16.25 Shifts per Month) |
| Shift Times | 07h00 – 19h00 (Includes Weekends & Public Holidays) |
| Posting Date | 11 September 2026 |
| Application Status | Open – Accepting Applications Now |
About the Role
As a Healthcare Receptionist / Administrator at Heritage Manor, you will serve as the first point of contact for patients, families, medical professionals, and visitors entering the facility. You will maintain a professional front desk presence, route calls efficiently, and support the broader Multidisciplinary Team (MDT)—including doctors, nurses, and therapists—with daily administrative tasks.
This role requires a dependable individual who thrives in a healthcare setting, manages administrative schedules with attention to detail, and delivers compassionate customer service to patients undergoing short-term rehabilitation, long-term care, dementia care, respite, or palliative care.
Key Responsibilities of a Healthcare Receptionist
Front Desk & Visitor Management
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Welcome patients, visitors, and contractors in a warm, professional manner.
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Attend to deliveries, service providers, and maintenance teams entering the facility.
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Maintain high standards of professional communication and presentation at reception.
Communications & Administrative Support
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Answer, screen, and direct phone calls promptly and courteously.
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Receive, log, and relay messages via written, verbal, and electronic formats.
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Receive, stamp, and distribute daily incoming physical and electronic mail.
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Monitor electronic diaries for appointments, notes, and departmental instructions.
HR & Operations Administration
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Prepare starter onboarding packs for new staff and assist with fingerprint registration.
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Support the core administrative team with general documentation, filing, and record-keeping.
Minimum Requirements – Healthcare Receptionist
Experience & Educational Background
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Proven experience in a similar receptionist or administrative support role (Essential).
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Working experience within a hospital, subacute clinic, medical practice, or healthcare facility (Highly Advantageous).
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Relevant administration diploma or certificate (Advantageous).
Technical & Behavioral Competencies
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Strong computer literacy with general software proficiency (Google Workspace experience is a plus).
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Superior organizational, time management, and multi-tasking skills.
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Excellent verbal and written English communication skills.
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High accuracy, reliability, attention to detail, and emotional intelligence.
Specific Vetting Requirements
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Excellent, verifiable, and contactable references.
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Clear criminal record (Verification required).
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Clear credit (ITC) record (Verification required).
Benefits & Compensation
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Market-Related Compensation: Competitive monthly salary package.
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Performance Rewards: Quarterly performance bonuses (where applicable).
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Duty Subsidies: Subsidized meals provided while on shift.
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Employee Perks: Long-service leave rewards and dedicated wellness initiatives.
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Professional Environment: Collaborate alongside a world-class multidisciplinary medical team.
Frequently Asked Questions – Faircape Health Jobs
Where is this position located?
This permanent position is based on-site at Heritage Manor in Somerset West, Western Cape.
What are the working hours and shift requirements?
This is a rostered shift position consisting of 16.25 shifts per month, working 12-hour shifts from 07h00 to 19h00, including rotated weekends and public holidays.
Is medical environment experience compulsory?
While prior administrative experience is required, specific medical or healthcare experience is considered an added advantage rather than a strict prerequisite.
How to Apply for This Faircape Health Job
Ready to build your administrative career with a leading healthcare institute in Somerset West? Submit your application online through the official recruitment portal.
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Ensure your CV clearly highlights your receptionist track record, software skills, contactable references, and any healthcare experience.
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Screening will include criminal, credit, and reference checks.
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If you do not hear from the recruitment team within two weeks of applying, please consider your application unsuccessful.
Apply early to ensure your profile is considered for current shortlist reviews!
Explore More Healthcare & Administrative Jobs
Looking for additional career opportunities in healthcare administration, medical reception, subacute care support, and clerical operations across the Western Cape? Browse our latest listings:
Post last updated: 2026 | Keywords: Healthcare Receptionist jobs Somerset West 2026, Faircape Health vacancies Heritage Manor, medical receptionist jobs Western Cape, subacute care administration jobs 2026, Faircape healthcare administrator careers Somerset West, permanent medical receptionist jobs South Africa
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