Hiring Now | Head Clerk (Premium Administration) | Centurion, Gauteng | Permanent Position Available
A well-established financial services and insurance institution with over 100 years of service excellence is seeking a motivated, detail-oriented, and experienced Head Clerk to lead its Premium Administration department in Centurion.
This permanent supervisory role requires a Grade 12 (Matric) qualification alongside 3 to 4 years of relevant administrative, premium reconciliation, and team leadership experience. Experience within the long-term insurance industry is highly advantageous. The successful candidate will oversee accurate payment allocations, manage automated refunds and PERSAL reconciliations, lead administrative staff, and optimize system workflows to prevent policy lapses.
Don’t miss your opportunity to step into a high-impact administrative leadership role — apply online using Reference Number 106HEAD02.
Head Clerk Job Overview
| Detail | Information |
| Job Title | Head Clerk – Premium Administration |
| Job Reference Number | 106HEAD02 |
| Industry | Insurance / Long-Term Insurance / Financial Administration |
| Work Level | Skilled / Supervisory |
| Job Type | Permanent |
| Employment Equity (EE) | Yes (EE Position) |
| Remuneration / Salary | Market Related Competitive Package |
| Location | Centurion, Gauteng, South Africa |
| Posting Date | 10 September 2026 |
| Application Status | Open – Accepting Applications Now |
About the Role
As the Head Clerk of Premium Administration in Centurion, you will play an integral role in maintaining source integrity and ensuring that all incoming premium allocations, payment reconciliations, and institutional files are processed accurately and timeously.
You will lead, mentor, and evaluate a team of administrative clerks, conduct weekly team alignment meetings, and manage operational personnel tasks such as leave scheduling and performance reviews. In addition, you will verify authorization requests for payment refunds, manage PERSAL reconciliation statistics, oversee workflow system improvements, and generate key monthly operational reports for management.
Key Responsibilities of a Head Clerk
Premium Allocation & Financial Reconciliation
-
Oversee daily payment allocation processes, resolve complex allocation discrepancies, and ensure timely allocations to prevent policy lapses.
-
Verify and authorize payment requests, including automated client refunds and manual adjustments.
-
Compile, verify, and provide PERSAL reconciliation statistics and output totals for management reporting.
-
Oversee the scheduling, creation, and secure transmission of outgoing financial files to partner institutions.
Team Leadership & Personnel Administration
-
Lead, train, guide, and onboard new administrative staff on internal systems and departmental procedures.
-
Conduct weekly team meetings and foster open, professional communication across internal and external stakeholders.
-
Execute both formal and informal performance reviews in line with organizational standards and values.
-
Handle personnel administration, leave management schedules, and conflict resolution within the team.
Operational Efficiency & Systems Management
-
Identify process bottlenecks, log workflow enhancement requests, and implement process improvements.
-
Monitor outstanding departmental correspondence to ensure strict adherence to turnaround timelines.
-
Compile, monitor, and analyze monthly operational statistics and workflow tracking reports.
Minimum Requirements – Head Clerk
Educational Qualifications & Experience
-
Grade 12 / Matric Qualification (Essential).
-
3 to 4 years of relevant experience in premium administration, financial reconciliations, or senior clerical operations (Essential).
-
Prior administrative or team leading experience within the long-term insurance sector (Highly Advantageous).
Technical & Professional Competencies
-
Financial & Reconciliation Skills: High level of numerical accuracy, data reconciliation capability, and experience with payment allocation systems (including PERSAL processing).
-
Computer Literacy: Advanced proficiency in Microsoft Office, specifically Microsoft Excel for data auditing and reporting.
-
Leadership & Communication: Strong supervisory abilities with excellent verbal and written communication skills.
-
Problem Solving & Conflict Management: Sound analytical judgment to resolve allocation discrepancies and handle interpersonal dynamics professionally.
Why Apply for This Centurion Role?
-
Century-Old Stability: Build your supervisory career within an established company boasting strong values and over a century of industry leadership.
-
Competitive Package: Receive a market-related remuneration package rewarding performance and technical expertise.
-
Career Advancement: Access structured employee development programs and leadership pathways in Gauteng.
Frequently Asked Questions – Head Clerk Jobs Centurion
Where is this position located?
This permanent position is based on-site in Centurion, Gauteng, South Africa.
Is long-term insurance experience required for Reference Number 106HEAD02?
While 3 to 4 years of general relevant financial/clerical experience is essential, long-term insurance industry experience is considered an added advantage.
Is this an Employment Equity position?
Yes, this appointment will be made in accordance with the organization’s Employment Equity guidelines.
How to Apply for This Head Clerk Job
Ready to take the next step in your financial administration career in Centurion? Submit your application online through the official recruitment portal today.
-
Ensure your CV clearly highlights your 3 to 4 years of reconciliation experience, MS Excel proficiency, PERSAL or insurance admin knowledge, and team leading track record.
-
Quote Job Reference Number: 106HEAD02.
-
Standard employment background checks, credit checks, and qualification verifications apply.
Apply early to secure your application before the screening pool closes!
Explore More Administrative & Insurance Jobs
Looking for additional career opportunities in premium administration, financial reconciliation, team leadership, and insurance operations across Gauteng? Browse our latest listings:
Post last updated: 2026 | Keywords: Head Clerk jobs Centurion 2026, premium administration jobs reference 106HEAD02, insurance reconciliations head clerk Gauteng, PERSAL reconciliation jobs Centurion 2026, senior clerk jobs long term insurance South Africa, EE administrative leadership jobs Centurion
Leave a Reply