Hiring Now | FNB Community Advisor | Polokwane Central, Limpopo | Part Time (12-Month Hourly Rate Contract)

First National Bank (FNB) is actively recruiting dedicated, customer-centric professionals for the FNB Community Advisor position at their Points of Presence (POP) branch located on Landros Mare Street in Polokwane Central, Limpopo. This role forms part of a talent pool selection for Limpopo South and is offered as a 12-Month Hourly Rate Contract (Part-Time). In this frontline position, you will serve walk-in clients, guide customers toward digital self-service solutions, drive cross-sell growth, and deliver service excellence aligned to FNB standards. Don’t miss this opportunity to advance your banking career with one of South Africa’s premier financial institutions — apply today.

Field	Details
Job Title	FNB Community Advisor
Job Requisition ID	R52278
Employer / Division	FirstRand Group / First National Bank (FNB Points of Presence)
Job Type	Part Time (12-Month Hourly Rate Contract)
Talent Pool	Limpopo South
Salary	Market Related Hourly Rate
Location	Landros Mare Street, Polokwane Central, Polokwane, Limpopo
Closing Date	09 August 2026 (7 Days Left to Apply)
Application Status	Open – Accepting Applications Now

About the Role

The Community Advisor is a critical frontline representative within the FNB Points of Presence network. Stationed at the Polokwane Central branch, you will serve as the first point of contact for clients seeking banking services, account assistance, and digital channel orientation.

The successful candidate will focus on providing rapid, accurate operational service while actively identifying cross-sell opportunities, growing the bank’s active customer base, and helping clients transition seamlessly from traditional over-the-counter transactions to secure digital and self-service channels.

Important Operational Requirements: Candidates should hold a Preferred NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or FAIS-recognized equivalent, backed by 1 to 3 years of customer-facing service or sales experience within financial services. Strong communication, administrative discipline, and comfort with digital banking tools are essential.

Frontline Customer Service & Digital Migration

• Welcome and serve branch customers promptly and professionally, identifying their core financial needs.

• Educate and guide clients on migrating from physical teller/branch transactions to FNB digital channels and self-service options.

• Deliver consistent customer satisfaction aligned with internal Balanced Scorecard standards and FNB’s Golden Rules.

Sales Support & Business Growth

• Drive net profit growth by identifying cross-sell opportunities and expanding active customer accounts.

• Track, control, and influence sales and service activities to meet set branch targets.

• Ensure daily verification and accurate processing of new business applications within designated turnarounds.

Administrative & Compliance Rigor

• Maintain meticulous administrative records, compiling accurate daily sales and service statistics for branch management.

• Adhere strictly to FNB governance, legal regulations, audit requirements, and risk guidelines.

• Take personal ownership of continuous development, completing required compliance modules and skill updates timeously.

Educational Qualifications

• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related FAIS-recognized qualification.

Experience & Industry Exposure

• 1 to 3 years of experience in customer-facing environments, client support, or service delivery within the financial services sector.

• Practical experience working in retail banking or direct customer engagement settings.

Core Competencies

• Excellent interpersonal, verbal, and relationship-building capabilities.

• Strong digital capability to navigate customer app onboarding and self-service support.

• Numerical accuracy, time-management skill, and strict adherence to administrative procedures.

• Uncompromised integrity, ethical conduct, and alignment to corporate governance.

Employment Equity Note: All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities, and candidates may voluntarily disclose disability details confidentially.

Customer-Centric Care

We put customers at the center of everything, ensuring their banking requests are solved quickly and accurately.

Digital Innovation & Enablement

We empower communities by driving digital adoption, making banking simpler, faster, and more accessible.

Operational Discipline

We maintain strict compliance, precise record-keeping, and audit integrity across all branch transactions.

Continuous Growth

We support our team members with structured learning paths, product training, and personal career development.

Joining FNB’s Points of Presence network as a Community Advisor provides clear avenues for development into permanent branch leadership and functional banking roles:

• FNB Community Advisor (Part-Time Contract)

• Permanent Branch Service / Sales Consultant

• Personal Banker / Senior Relationship Specialist

• Branch Operations Manager

Your operational consistency, sales execution, and customer service delivery drive your advancement within FirstRand.

What type of contract is offered for this Community Advisor position?

This post is a 12-Month Hourly Rate Contract (Part-Time) under the Limpopo South talent pool.

What is the Job Requisition ID for this vacancy?

The official reference requisition ID for this application is R52278.

Where is the job site located?

The position is based onsite at the FNB branch on Landros Mare Street, Polokwane Central, Polokwane, Limpopo.

What qualifications and experience are required?

Candidates ideally require an NQF Level 5 Certificate in Banking/Business/Customer Service (FAIS recognized) and 1–3 years of financial services customer support experience.

What is the closing date for applications?

The official closing date for this role is 09 August 2026 (7 days left to apply).

To apply for the FNB Community Advisor position in Polokwane, prepare your updated resume highlighting your customer service, digital banking enablement, and sales experience.

👉 Apply Online via the Official Recruitment Portal

Important Application Notice: Quote Job Requisition ID R52278 on your application submission. Applications close on 09 August 2026.

Apply early — this Limpopo branch vacancy closes on 09 August 2026.

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Post last updated: 2026 | Keywords: FNB Community Advisor Polokwane 2026, FirstRand vacancies, R52278 reference, FNB jobs Polokwane Central, Landros Mare Street branch, financial services consultant Limpopo, closing date 09 August 2026