Hiring Now | Facilitator (Trainer), Assessor & Moderator – Food | Cape Town, Western Cape | Permanent Available

Empact Group Food Solutions is seeking a dynamic and passionate corporate educator to fill the permanent position of Facilitator, Trainer, Assessor and Moderator for their expanding food business operations in Cape Town, Western Cape. The successful candidate will assume full responsibility for delivering comprehensive educational programmes covering food safety protocols, commercial kitchen hygiene, and specialized culinary techniques to upgrade workforce capabilities across the organization. This associate-level opportunity is ideal for a dedicated training specialist who thrives on driving instructional excellence, aligning learner development with organizational milestones, and maintaining strict compliance with national quality assurance bodies. Don’t miss this opportunity — vacancies are filling fast. Apply today.

Job Specification Element	Position Details
Job Title	Facilitator (Trainer), Assessor & Moderator – Food
Reference Number	N/A
Department/Industry	Empact Group Food Solutions / Food and Beverages
Job Type	Permanent
Salary	Market Related (with Benefits available)
Location	Cape Town, Western Cape
Closing Date	12 June 2026
Application Status	Open – Accepting Applications Now

About the Role

The primary purpose of this role is to design, implement, and evaluate structured training interventions that elevate the execution standards of culinary and service teams. Operating within the fast-paced and highly regulated food and beverage division of Empact Group, you will guide learners through complex training frameworks to ensure absolute compliance with health legislation and organizational objectives. The training environment is interactive and mobile, requiring the successful incumbent to actively travel across regional sites to deliver hands-on guidance.

The ideal candidate is a self-motivated professional who couples extensive on-the-ground food operational experience with an innovative approach to modern adult education. You must be comfortable working under tight deadlines, managing stakeholders, and tailoring your facilitation methods to support diverse groups of learners. Because our culinary operations span wide shifts, a high degree of flexibility is expected to accommodate early morning or late evening instructional sessions.

Professional Accreditation Notice: Possession of a Further Education and Training Certificate in Occupationally Directed Education Training and Development (ODETD) at a minimum of NQF Level 5, alongside active registration as an Assessor and Moderator with CATHSSETA, will serve as a definitive operational advantage during the selection process.

Mobility & Scheduling Warning: This position requires mandatory regional travel to various catering units. Candidates must possess a valid driver’s licence and remain fully willing to work highly flexible hours, including early mornings and late evenings, to match standard kitchen shift structures.

Key Responsibilities

Facilitation & Learning Delivery

• Prepare for and facilitate comprehensive learning programmes covering critical food safety, kitchen hygiene, and advanced cooking techniques.

• Devise and utilize a structured scheme of work and lesson plans that align directly with corporate educational benchmarks.

• Deliver appropriate training to employees, learners, and external stakeholders involved across various hospitality channels.

Assessment & Quality Assurance

• Conduct formal assessments and post-course evaluations to verify skill acquisition and measure training efficacy.

• Maintain professional accreditation and registration with national quality assessment partners and education authorities.

• Execute precise moderation protocols to ensure all internal assessment activities satisfy sectoral standards and compliance codes.

Stakeholder & Partner Collaboration

• Work closely with designated training partners and institutional bodies to ensure the business meets all set training criteria.

• Attend scheduled stakeholder meetings and forums to report on regional training milestones and learner progression tracking.

• Collaborate with kitchen operations managers to align learning pathways with immediate restaurant and catering needs.

Administration & Record Keeping

• Maintain highly organized and accurate training records, learner databases, and portfolios of evidence.

• Compile and write detailed training performance reports for internal management reviews and compliance verification audits.

• Utilize specialized Learner Management Systems to track course completion data, assessment marks, and learner attendance registries.

Market Alignment & Innovation

• Keep fully updated with international best practices, market trends, and emerging educational tools within the hospitality domain.

• Identify new business and development opportunities by analyzing skill gaps across different regional catering units.

• Introduce innovative presentation methodologies and teaching tools to maximize learner engagement and training impact.

Minimum Requirements

Educational Qualifications

• A valid Matric certificate is a mandatory baseline requirement.

• A National Diploma in Hospitality Management or an equivalent, recognized food-related qualification.

Experience

• Substantial, verifiable food operational experience within commercial kitchens or industrial catering setups is strictly essential.

• Proven experience in adult education facilitation, classroom management, and outcomes-based assessment methodologies.

Licences

• A valid South African driver’s licence is strictly required to facilitate compulsory travel between training locations.

Technical Skills

• Practical literacy in MS Office and Excel for data logging, report drafting, and lesson planning.

Advantageous / Preferred

• A further education and training certificate: ODETD at a minimum NQF Level 5.

• Formal current registration as an Assessor and Moderator at CATHSSETA.

• Hands-on experience navigating modern digital Learner Management Systems.

Employment Equity Target Priority: Empact Group remains fully committed to Employment Equity guidelines in accordance with national legislation. First preference will be granted to qualified individuals from designated groups to support internal diversity and transformation targets.

Core Values

Passion for Development

We approach adult education with an unyielding enthusiasm, dedicated to transforming raw potential into highly polished culinary and operational expertise.

Unyielding Standards

We enforce absolute precision across all food safety, kitchen hygiene, and instructional models, ensuring our workforce represents the peak of hospitality excellence.

Collaborative Innovation

We construct strong bridges with educational partners and corporate stakeholders, using modern methodologies and interactive learning tools to improve training delivery.

Professional Accountability

We maintain thorough administrative records, verification metrics, and compliance logs, taking total ownership of the training outcomes under our jurisdiction.

Adaptive Agility

We adapt fluidly to changing market trends, operational frameworks, and non-standard shift times to support the training needs of our catering personnel.

Career Growth Opportunities

Empact Group provides a clear corporate framework for training specialists looking to scale their career within industrial hospitality management and organizational development.

• Facilitator (Trainer) → Senior Training Specialist

• Senior Training Specialist → Learning & Development Manager

• Learning & Development Manager → National Training Director

• National Training Director → Chief Human Resources Officer (CHRO)

Your career path is in your hands.

FAQ

What primary qualifications are required for this training role?

Applicants must hold a Matric certificate alongside a National Diploma in Hospitality Management or a closely related culinary qualification. Having a valid South African driver’s licence is also mandatory, while an NQF Level 5 ODETD certificate and CATHSSETA accreditation are highly advantageous.

Is regional travel mandatory for this position?

Yes, the successful candidate is fully expected to travel across various regional corporate catering units and hospitality sites in Cape Town and the surrounding Western Cape area to deliver training workshops, audit facilities, and conduct on-site kitchen assessments.

What are the expected working hours for this trainer vacancy?

The position requires a high degree of operational flexibility. Because industrial catering environments function on wide shift schedules, the trainer must be willing and able to work non-standard hours, including early mornings or late evenings, to fit localized training sessions.

How does the application feedback process work if I apply?

Empact Group follows a strict communication framework. If you have not received direct correspondence from the human resources recruitment team within two weeks from the official closing date, you should consider your application unsuccessful for this specific cycle.

Will my professional profile be saved for future consideration?

Yes, all qualified curriculum vitae documents submitted during this recruitment drive will be automatically uploaded into the secure corporate internal Talent Pool database, allowing our talent acquisition team to contact you regarding future hospitality openings.

What is the final closing date for submitting applications to human resources?

The official closing date for this vacancy is 12 June 2026. The electronic portal automatically closes down for submissions at the end of standard business hours on this specific date, and no late applications or offline portfolios can be processed.

How to Apply

To apply for this permanent education and training position, please prepare your comprehensive portfolio, including an updated Curriculum Vitae, certified structural qualification documents, and active copies of your assessor or moderator registrations.

👉 Apply Online via Corporate Portal: Empact Group Careers Portal

📞 Empact Group Recruitment Helpline – Tel: +27 (0) 11 209 8000

Application Deadline Warning: The official closing date for this position is Friday, 12 June 2026. Please ensure all digital applications are uploaded well ahead of time, as late submissions cannot be accommodated by the operations division.

POPI Act Compliance Statement: By submitting an application for this vacancy, you explicitly acknowledge and agree that all personal information provided will be securely archived within the company’s electronic recruitment database for placement and auditing purposes, strictly adhering to the Protection of Personal Information Act, 4 of 2013.

Employment Equity Target Note: In compliance with the company’s transformation roadmap, first preference will be assigned to candidates who meet local employment equity requirements. Please declare your equity status clearly on your submission forms.

Apply early — this vacancy closes on 12 June 2026.

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