Hiring Now | Contact Centre / Debt Collector Training Programme (1-Year Contract) | PathCare Academy | N1 City, Goodwood, Cape Town, Western Cape | Entry-Level Learnerships & Traineeships Available
PathCare, a premier partnership of private pathologists providing diagnostic pathology services across South Africa since 1922, is inviting motivated, detail-oriented school leavers and job seekers to apply for its Contact Centre / Debt Collector Training Programme for 2026/2027.
This 1-year contract programme is based at the PathCare Academy in N1 City, Goodwood, Cape Town. It requires a Grade 12 (Matric) qualification with proficiency in literacy and numeracy, basic computer literacy, and fluency in English with an understanding of Afrikaans. The programme combines theoretical coursework with practical hands-on training in a medical debtors contact centre environment.
Don’t miss your opportunity to gain valuable skills and start your career in healthcare administration and financial customer service — submit your application via email before 02 October 2026.
Contact Centre Traineeship Overview
| Detail | Information |
| Programme Title | Contact Centre / Debt Collector Training Programme |
| Institution | PathCare Academy |
| Training Location | N1 City, Goodwood, Cape Town, Western Cape |
| Industry | Medical Pathology / Healthcare Financial & Contact Centre Training |
| Contract Type | 1-Year Fixed-Term Contract |
| Target Audience | Entry-Level / School Leavers Residing in Cape Town |
| Posting Date | September 2026 |
| Closing Date | Friday, 02 October 2026 |
| Application Status | Open – Accepting Applications Now |
About the Programme
The Contact Centre / Debt Collector Training Programme at the PathCare Academy is an entry-level developmental pathway designed for school leavers looking to build a professional career in medical administration, customer relations, and credit management.
Selected candidates will undergo intensive theoretical and practical training at PathCare’s N1 City facility in Goodwood. Trainees will learn how to manage medical account queries, perform telephonic debt collections, navigate client databases, adhere to healthcare compliance standards, and deliver customer service to patients and healthcare providers.
Employment Equity & Vetting Statement: PathCare is committed to the pursuit of excellence and diversity. Applications will be aligned with PathCare’s Employment Equity plan, and qualified candidates with disabilities are encouraged to apply. Applicants will undergo background verification including ID, qualifications, criminal, credit, and driver’s license checks.
Key Competency Requirements & Criteria
Educational Background & Core Competencies
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Grade 12 / Matric pass with proficiency in literacy and numeracy (Essential).
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Basic computer literacy (Essential).
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Written and verbal communication skills in English (Essential).
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Functional understanding of basic Afrikaans (Essential).
Target Applicant Profile
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Entry-level school leavers who reside in Cape Town and are interested in medical contact centre training.
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Responsible, respectful individuals with a strong work ethic.
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Ability to concentrate effectively, maintain strong attention to detail, and problem-solve.
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Customer-focused attitude with a willingness to learn in a structured healthcare environment.
Competitive Selection & Recruitment Process
PathCare follows a rigorous, merit-based selection process for candidate intake:
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Screening of Applications: Initial review of submitted application forms and supporting documents for eligibility.
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Online Proficiency Testing: Shortlisted candidates will be invited to complete online assessments testing literacy, numeracy, and problem-solving skills.
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Panel Interviews: The highest-scoring candidates from the online testing phase will be invited to attend formal panel interviews.
Selection is highly competitive and restricted to candidates who strictly follow application guidelines and achieve top scores.
How to Apply for PathCare Academy Programme
Ready to kickstart your medical contact centre career in Cape Town? Follow the steps below to submit your application directly to the PathCare recruitment team.
Step-by-Step Application Instructions:
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Print out and complete the official PathCare Application Form.
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Gather your supporting documents (Certified copy of ID, Matric certificate, CV).
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Scan all documents and email them directly to: aphiwokuhle.stokwe@pathcare.co.za
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Email Subject Line Format:
Contact Centre, [Your First Name] [Your Surname], [Your Contact Number](Example: Contact Centre, Thabo Mokoena, 0821234567) -
Closing Date: Friday, 02 October 2026. Late or incomplete applications will not be processed.
Frequently Asked Questions – PathCare Academy Traineeships
Where will the training take place?
Both theoretical instruction and practical workplace training will take place at PathCare, N1 City, Goodwood, Cape Town.
Who is eligible to apply for this programme?
This is an entry-level contract programme specifically aimed at school leavers residing in Cape Town who hold a valid Grade 12 certificate.
What is the duration of the training contract?
This is a 1-year fixed-term training contract.
When is the application closing date?
Applications close strictly on Friday, 02 October 2026.
Explore More Learnerships & Traineeships in Cape Town
Looking for additional career opportunities in medical contact centres, debt collection, healthcare administration, and youth learnerships across Cape Town and the Western Cape? Browse our latest listings:
Post last updated: 2026 | Keywords: Contact Centre Debt Collector Programme PathCare 2026, PathCare Academy learnerships Cape Town, entry level contact centre jobs Goodwood, medical debt collector traineeship N1 City, school leaver jobs Cape Town 2026, PathCare training programme 1 year contract
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