Hiring Now | General Assistant | Fedics — Tsebo Solutions Group | Pretoria, Gauteng | Full-Time Position Available

Fedics, the contract catering division of Tsebo Solutions Group — one of Africa’s most respected Integrated Workplace Management Solutions providers — is looking for a dedicated, reliable, and hygiene-driven General Assistant to join its canteen and kitchen team in Pretoria, Gauteng. This is a full-time, entry-level position for a motivated individual who takes genuine pride in maintaining a clean, hygienic, and well-organised food service environment. Whether washing dishes, assisting with basic food preparation, serving customers during meal times, or operating the cash register, the General Assistant plays an important supporting role in ensuring the smooth and professional running of the Fedics canteen operation. No previous experience is essential — just the right attitude, reliability, and commitment.

Don’t miss this opportunity — vacancies are filling fast. Apply before 02 September 2026.

General Assistant Job Overview

Detail	Information
Job Title	General Assistant
Reference Number	TSE260831-2
Company	Fedics / Tsebo Solutions Group
Business Unit / Division	Fedics
Industry	Contract Catering / Integrated Facilities Management
Job Type	Full-Time
Salary	Market Related
Location	Pretoria, Gauteng, South Africa
Minimum Experience	Entry Level (Previous experience advantageous, not essential)
Closing Date	02 September 2026
Application Status	Open – Accepting Applications Now

About the Role

The General Assistant at Fedics Pretoria supports the smooth day-to-day running of the canteen and kitchen by ensuring the service environment is consistently clean, hygienic, safe, and well-organised. In this role, you will maintain the cleanliness of the kitchen, canteen, and service areas, wash dishes and kitchen equipment, assist with basic food preparation as required, serve food to customers during meal periods, and operate the cash register to handle customer transactions — all while maintaining hygiene and safety standards at all times.

This is a physically active, team-oriented role best suited to someone who is reliable, punctual, hardworking, and takes personal pride in the appearance and hygiene of the environment they work in. At Fedics, the General Assistant is a valued and essential member of the canteen team — because a clean, safe, and welcoming food service environment is the foundation of every positive customer experience the operation delivers.

Key Responsibilities of a General Assistant

Kitchen, Canteen & Service Area Cleanliness

• Maintain cleanliness of the kitchen, canteen, and service areas throughout the working day, ensuring all surfaces, equipment, and communal areas are clean, tidy, and presentable at all times.
• Ensure that all cleaning activities are carried out in accordance with Fedics and Tsebo hygiene and safety standards, using the correct cleaning products and methods for each area.
• Identify and report any hygiene concerns, safety hazards, or damaged equipment to the relevant supervisor promptly and without delay.
• Maintain a consistently well-organised kitchen and canteen environment that supports efficient service delivery and meets the hygiene standards expected by clients and customers.

Dishwashing & Equipment Cleaning

• Wash all dishes, utensils, pots, and kitchen equipment to the required standard of cleanliness after each use, ensuring that clean items are available for the kitchen and service team when needed.
• Ensure that all washed items are correctly stored and returned to their designated areas after cleaning, maintaining a well-organised and accessible kitchen environment.
• Apply correct dishwashing and sanitation methods to ensure that all equipment and utensils are hygienically clean and safe for food contact at all times.

Food Preparation Assistance & Service

• Assist with basic food preparation tasks when required — including peeling, cutting, portioning, or other preparatory activities as directed by the kitchen team (minimal cooking involvement).
• Serve food to customers during meal times in a professional, courteous, and efficient manner, ensuring all customers are attended to promptly and that food is served at the correct temperature and presentation standard.
• Support the kitchen and service team with general duties as needed, demonstrating flexibility and a willingness to assist wherever the operational demand requires.

Cash Register Operation & Customer Transactions

• Operate the cash register during service periods, handling all customer transactions accurately, professionally, and in accordance with Fedics’ cash handling policies and procedures.
• Ensure that all customer payments are processed correctly — including cash, card, or applicable payment methods — and that any discrepancies are reported to the supervisor immediately.
• Engage with customers in a friendly, professional, and service-oriented manner, contributing to a positive and welcoming canteen experience for every customer.

Hygiene, Safety & Team Support

• Ensure that hygiene and safety standards are followed at all times across all areas of responsibility — kitchen, canteen, service areas, and dishwashing stations.
• Assist the broader canteen and kitchen team with general duties as needed, demonstrating a cooperative, team-first approach to all operational activities.
• Adhere to all Fedics and Tsebo operational policies and procedures relevant to the General Assistant role, including food safety, personal hygiene, and workplace safety requirements.

Minimum Requirements – General Assistant

Educational Qualifications:

• Matric / National Senior Certificate (essential)

Experience:

• Previous experience in a similar General Assistant, kitchen assistant, or food service support role (advantageous — not essential)

Skills & Competencies:

• Ability to work effectively in a fast-paced environment, maintaining performance and professionalism during busy service periods
• Good communication and teamwork skills — able to work cooperatively with colleagues and engage professionally with customers
• High level of cleanliness and attention to detail in all kitchen, canteen, and dishwashing activities
• Basic cash handling ability for cash register operation during customer service periods (training will be provided)
• Genuine commitment to maintaining hygiene and safety standards at all times

Personal Attributes:

• Reliable and punctual — consistently dependable in attendance and start-of-shift readiness
• Self-motivated — able to identify and attend to cleaning and support tasks without needing constant direction
• Positive, energetic, and enthusiastic about contributing to a high-performing food service team
• Honest and trustworthy in all cash handling and customer interactions

Core Values We Look For in a General Assistant

Hygiene Pride & Cleanliness Standards

In a food service environment, the General Assistant’s hygiene discipline is not just about appearances — it is about the safety of every customer who eats in the canteen. We look for individuals who take personal pride in a spotlessly clean kitchen and service area, who clean consistently without being reminded, who use correct cleaning methods and products, and who understand that high hygiene standards in their work area reflect directly on the professionalism of the entire Fedics operation.

Reliability & Consistent Attendance

A canteen that opens on time, with a full team and a clean kitchen ready for service, starts with every individual showing up reliably and on time. We value General Assistants who are dependable, punctual, and ready to work from the moment their shift begins — who understand that their attendance and consistency directly affect the ability of the team to deliver a high-quality service experience to every customer.

Team Spirit & Willingness to Help

The best General Assistants are the first to ask “what do you need?” We value team players who go beyond the scope of their individual task list — who help a colleague carry a tray, who offer to assist during a busy service, who take on whatever is needed without hesitation, and who understand that a canteen team’s success is a shared achievement that depends on every individual pulling in the same direction.

Customer-Friendly Professionalism

Whether serving food at the counter or processing a payment at the till, the General Assistant is a visible representative of the Fedics brand in the canteen. We value individuals who engage with customers with warmth, courtesy, and efficiency — who make the customer feel attended to and valued in every interaction, and who contribute to the kind of welcoming, professional service atmosphere that makes customers want to come back.

Self-Motivation & Initiative

We value General Assistants who do not wait to be told when the dishes need washing, when the counter needs wiping, or when the floor needs sweeping — they see it and they do it. Self-motivated, initiative-driven team members make a canteen operation run more efficiently, free up supervisors to focus on more complex tasks, and create a working environment where everyone’s contribution is visible and valued.

Career Growth Opportunities in Contract Catering & Food Service Operations

Joining Fedics as a General Assistant in Pretoria is an entry point into one of Africa’s most established contract catering operations. For reliable, hardworking individuals who demonstrate consistent performance and a willingness to develop, the progression pathway is achievable:

• General Assistant → Senior General Assistant / Kitchen Assistant
• Senior General Assistant / Kitchen Assistant → Cook / Chef de Partie
• Cook / Chef de Partie → Canteen Supervisor / Unit Supervisor
• Canteen Supervisor / Unit Supervisor → Catering Manager

Your career path is in your hands.

Frequently Asked Questions – General Assistant Jobs

Is previous kitchen or canteen experience required? No. Previous experience in a similar role is listed as advantageous but not essential. This is a genuine entry-level opportunity that is open to candidates who may be entering the food service sector for the first time. What matters most is the right attitude — reliability, a genuine commitment to cleanliness and hygiene, good teamwork, and a willingness to work hard in a fast-paced environment.

Will I need to handle cash as part of this role? Yes. The General Assistant is required to operate the cash register and handle customer transactions during service periods. Candidates who have not previously operated a till or cash register should not be deterred — training on Fedics’ cash handling procedures and the register system will be provided. The key personal attribute required is honesty and accuracy in handling money, rather than prior till experience.

What does “basic food preparation” involve? The role involves assisting with minimal, basic food preparation tasks as directed by the kitchen team — such as peeling, cutting, portioning, or similar preparatory activities. It does not involve cooking or operating as a chef. The food preparation element is a supporting function and represents a small proportion of the General Assistant’s overall daily responsibilities.

Is this a full-time or part-time position? This is a full-time position. The specific shift schedule and working hours will be confirmed during the recruitment and onboarding process. Candidates should be available for full-time work across the week, including the possibility of early shifts depending on canteen operating hours.

What does the work environment look like? The General Assistant works within Fedics’ Pretoria canteen and kitchen operation — a structured, team-based food service environment serving daily customers in a workplace or institutional setting. The work is physically active and requires sustained effort throughout the shift. Candidates should be comfortable working in a kitchen or canteen environment with high standards of hygiene and a fast-paced service rhythm.

What is the closing date and how do I apply? The closing date is 02 September 2026. Quote reference number TSE260831-2 in all correspondence. Ensure your CV includes your Matric qualification and any previous experience in food service, cleaning, or customer-facing roles. Applications received after the closing date will not be considered.

How to Apply for This General Assistant Job

Ready to join the Fedics canteen team in Pretoria and contribute to a clean, welcoming, and well-run food service operation? Applications are open now. Quote reference number TSE260831-2 in all correspondence and submit your application via the Tsebo Solutions Group careers portal.

👉 Apply Online via Tsebo Solutions Group Careers Portal

Closing Date: 02 September 2026. Applications received after this date will not be considered.

If you are not contacted within a reasonable period after the closing date, please consider your application unsuccessful.

Apply early — this vacancy closes on 02 September 2026.

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