Location: Remote (South Africa)
Company: Signature Stays LDN
Hours: 40 hrs/week (Full-Time, aligned to UK business hours GMT/BST)
Pay: R10,000 / month
Posted via: HireSava (Aug 26, 2026)
About the Role & Company
Signature Stays LDN is a fast-growing short-let and serviced accommodation management company operating across the South of England and surrounding areas. They manage a growing portfolio of premium units for corporate and leisure guests.
They are seeking an organised, proactive Virtual Assistant based in South Africa to support their Operations Manager with day-to-day corporate bookings, guest communications, calendar management, and direct booking conversions.
Key Responsibilities
-
Booking & Calendar Management: Monitor and respond to incoming booking enquiries across direct channels and platforms (Airbnb, Booking.com, ChargeAutomation, PMS/channel managers). Maintain booking calendars and flag double-bookings or scheduling conflicts.
-
Revenue & Sales Optimization: Spot demand signals to convert standard short-term OTA bookings into longer-term, direct corporate stays. Negotiate terms where appropriate.
-
Guest Onboarding & Pre-Arrival: Handle pre-arrival communications, including check-in instructions, ID verification, house rules, and guest screening/vetting for corporate bookings.
-
Financial Administration: Process payments and reconcile financial records using Stripe and QuickBooks.
-
Daily Operations: Keep internal trackers updated and liaise closely with the Operations Manager on daily priorities.
Key Requirements
-
Experience: Proven experience in a Virtual Assistant, reservations, or guest services role (short-let/short-term rental or hospitality background is essential).
-
Software & Systems: Hands-on experience with QuickBooks, Stripe, PMS/channel managers, and drafting/managing rental agreements.
-
Communication: Exceptional spoken and written English; confident handling phone and video calls with international guests and corporate clients.
-
Work Setup: Reliable internet connection, quiet home-office environment, and availability during UK business hours (GMT/BST).
-
Attributes: Strong commercial instinct, self-starter mindset, high attention to detail, and top-tier organizational skills.
Internal & Career Resources
If you are tailoring your CV or preparing your application statement for hospitality and administrative roles, check out these guides:
How to Apply
This is a direct hiring role through HireSava with no agency fees.
-
Prepare your updated CV detailing your experience with short-let platforms, QuickBooks, and Stripe.
-
Draft a short application statement introducing your relevant hospitality background and availability for UK hours.
-
Submit your application directly via the official portal below:
Leave a Reply