Virtual Assistant

August 31, 2026 admin Remote Work & Work-From-Home Jobs 0

Global Remote SA
Exchange Life
Posted on HireSava — Aug 26, 2026

Job Overview

  • Company: Exchange Life
  • Location: Remote (South Africa)
  • Hours: 25–35 hrs/week (Part-time / Contract)
  • Pay: R4500 – R9000 Per Month ($3 – $5 USD per hour)
  • Application Method: Resume and short statement (Direct company hiring, no agency fees)

About the Role

Exchange Life is seeking a Virtual Assistant to join the Special Operations team in Johannesburg (working fully remote anywhere in South Africa). Operating within the luxury goods and jewelry industry, this role is designed for a dedicated problem solver who excels at resolving complex internal challenges and ensuring every customer touchpoint is personal, thoughtful, and high-quality.
If you thrive in a remote environment, enjoy taking initiative, and possess strong written and phone communication skills, this contract position offers competitive hourly rates with flexible hours.

Key Responsibilities

  • Customer Support & Issue Resolution: Handle and resolve customer inquiries with professionalism and a solution-oriented mindset.
  • Outbound Communications: Make outbound calls to customers and internal stakeholders to follow up on escalated issues and drive resolutions.
  • Problem Investigation: Dig into complex or escalated issues and provide actionable, clear recommendations.
  • Record Keeping: Maintain detailed, organized logs of all customer interactions, calls, and resolutions.
  • Cross-Functional Collaboration: Serve as a liaison between customers and internal teams to maintain a seamless, high-end experience.
  • Process Improvement: Identify recurring operational bottlenecks and propose proactive solutions to streamline future workflows.
  • Administrative Operations: Assist the Special Operations team with ad-hoc administrative tasks and internal coordination.

Requirements & Qualifications

  • Education: Bachelor’s degree or equivalent (any field; Business, Communications, or Administration preferred).
  • Experience: Proven track record in virtual assistance, administrative support, or remote operations.
  • Phone & Communication Skills: Strong outbound calling experience with confident, professional English verbal and written skills.
  • Problem-Solving & Work Ethic: Ability to work independently, maintain high attention to detail, and stay composed under pressure.
  • Technical Setup: Reliable high-speed internet connection and a quiet home office environment.

Internal Resources & Career Links

Looking for more remote administrative positions or tailored job search tips? Explore our curated career resources:

How to Apply

To apply directly without any agency fees, click the link below to submit your resume and short application statement:

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