Hiring Now | Despatch Controller | Greenacres, Gqeberha | Permanent Position Available

Ampath Laboratories, South Africa’s premier pathology laboratory network, is seeking a motivated, organized, and reliable Despatch Controller to join their team in Greenacres, Gqeberha (Port Elizabeth). Operating within the Greenacres Messengers Department, this full-time permanent position is responsible for coordinating medical logistics, controlling specimen pickup and delivery schedules, managing driver documentation, and ensuring time-sensitive diagnostic samples reach testing labs safely and efficiently. If you hold a Grade 12 Certificate, possess a valid driver’s license (Code EB and/or A), and bring a strong work ethic, Ampath Laboratories offers a stable healthcare logistics platform with complete on-the-job training. Apply today to secure your role.

Job Overview

About the Role

In pathology operations, timely logistics directly impacts patient diagnosis and healthcare outcomes. Based at the Greenacres facility in Gqeberha, the Despatch Controller acts as the vital operational bridge connecting laboratory facilities, hospital depots, courier drivers, and medical clients.

In this entry-level role, you will be responsible for overseeing daily courier and messenger dispatch schedules, routing urgent diagnostic pickups, verifying dispatch documentation, and tracking medical sample transport. This position requires strong organizational skills, clear communication, basic numerical accuracy, and the ability to maintain composure in a fast-paced healthcare environment.

Key Responsibilities

Logistics Coordination & Dispatch Operations

• Coordinate daily route schedules for lab couriers and messengers to ensure timely collection and delivery of diagnostic specimens.

• Respond rapidly to urgent specimen pickup requests and adapt dispatch routes dynamically.

• Verify delivery waybills, specimen dispatch logs, and vehicle check sheets for accuracy and completeness.

• Monitor courier progress along assigned routes to ensure strict adherence to cold-chain delivery timelines.

Client Liaison & Service Delivery

• Maintain professional communication with medical practitioners, hospital staff, and clinic depots regarding pickup and delivery statuses.

• Address client delivery inquiries promptly and professionally, maintaining Ampath’s high standards of service.

• Escalate vehicle maintenance issues, route delays, or missing documentation to logistics management immediately.

Administration, Quality & Biosafety Compliance

• Input transport and dispatch data into digital laboratory and logistics tracking software.

• Perform basic numerical reconciliations on daily logbooks and courier delivery receipts.

• Ensure all medical specimens are packaged and handled in accordance with biohazardous materials regulations and safety SOPs.

Minimum Requirements

Educational Qualifications & Driver’s License

• Grade 12 / Matric Certificate (or equivalent qualification) — mandatory baseline requirement

• Valid South African Driver’s License (Code EB / Code 8 and/or Code A for motorcycles) — mandatory

Essential Skills & Personal Attributes

• Solid computer literacy and familiarity with digital data entry software

• Clear verbal and written English communication skills for client and courier liaison

• Basic numerical capability for managing logbooks, time schedules, and delivery tallies

• Strong problem-solving mindset with high attention to detail and organizational skill

• Eager to learn and grow within a high-performance medical logistics environment

Core Values

Timely Execution & Reliability

Diagnostic testing relies on speed. Ensuring every specimen delivery runs on time protects sample integrity and supports prompt patient care.

Operational Precision & Accuracy

Meticulous record-keeping, accurate waybill tracking, and strict route control safeguard biological materials throughout transport.

Customer-Centric Logistics

Serving clinics, doctors, and hospitals with polite, efficient, and dependable service reinforces trust across the healthcare network.

Expected Workspace Career Progression

Joining Ampath Laboratories as a Despatch Controller opens up clear pathways for long-term growth within healthcare supply chain and logistics operations:

Despatch Controller → Senior Logistics Coordinator → Messengers & Logistics Supervisor → Regional Logistics Manager

Frequently Asked Questions

What is the closing date for this Despatch Controller position in Greenacres?

This vacancy was posted on 20 July 2026 and officially closes on 25 July 2026 at 21:00. Applicants are encouraged to submit their CVs immediately due to the short deadline.

Is prior dispatch experience required?

No prior experience is necessary. Ampath provides comprehensive training and support for individuals who meet the Matric and driver’s license requirements.

Where is this position located?

The role is based permanently at Ampath Laboratories in Greenacres, Gqeberha (Port Elizabeth), Eastern Cape.

How to Apply

To apply for the Despatch Controller position at Ampath Laboratories (Greenacres), submit your application online via the official portal. Ensure your submission includes an updated CV, certified copies of your Matric certificate, valid driver’s license, ID document, and contact details for professional references.

• Closing Date: 25 July 2026 at 21:00 (Apply immediately)

• Employment Equity: Ampath Laboratories is committed to building a diverse and inclusive workforce aligned with Employment Equity goals. Applications from underrepresented groups and People with Disabilities are strongly encouraged.

• Next Steps: After applying, please monitor your email inbox regularly for updates regarding the next phases of the recruitment process.

👉 Apply Online via the Official Recruitment Portal

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