Frontshop Assistant Jobs 2026 – Apply Now | Casual Retail Assistant Vacancies Stellenbosch

 

Hiring Now | Casual Frontshop Assistant | Stellenbosch, Western Cape | Contract | Market-Related Salary

Dis-Chem Pharmacies requires a dedicated and customer-focused Casual Frontshop Assistant for their Die Boord store in Stellenbosch. This role is centred on upholding Dis-Chem’s merchandising standards while supporting customer service at point of sale — all in full accordance with Dis-Chem’s policies and procedures. If you are an energetic, reliable, and customer-oriented individual looking to build a career in retail, this opportunity is for you.

Don’t miss this opportunity — applications close 17 June 2026. Apply today.

Job Overview

Detail	Information
Job Title	Casual Frontshop Assistant
Company	Dis-Chem Pharmacies Limited
Store	Die Boord, Stellenbosch
Location	Cape Town, Western Cape
Job Type	Contract
Work Model	In-Store
Division	Retail
Job Functional Area	Other
Experience Level	Entry Level
Industry	Retail
Salary	Market-Related
Posted	03 June 2026
Closing Date	17 June 2026
Application Status	Open – Accepting Applications Now

Please note: This is a contract retail role. Candidates must be willing and able to work retail hours and must be South African citizens with no criminal record and a clear credit rating.

Please note: This is an entry-level position suitable for candidates with 0 to 6 months of retail experience. Candidates with no prior retail background who hold a Matric certificate are encouraged to apply.

About the Role

This is a hands-on, frontline retail role that covers two core areas of store operations — merchandising and point of sale support. As a Casual Frontshop Assistant at Dis-Chem Die Boord, you will be responsible for ensuring that shelves are fully stocked, neatly presented, and accurately priced at all times, while also supporting customers at the till with the same professionalism and care that Dis-Chem is renowned for across South Africa.

You will play a direct role in the day-to-day operational rhythm of the store — from receiving and unpacking stock and managing expiry dates, to processing customer transactions, handling returns, and maintaining the high housekeeping standards that define the Dis-Chem shopping experience. This is a role for someone who takes pride in their work, holds themselves accountable, and genuinely enjoys helping customers.

The ideal candidate holds a Matric certificate and has between 0 and 6 months of retail experience. You are physically active, detail-oriented, numerically competent, and comfortable working in a fast-paced retail environment with minimal oversight. Candidates with 1 year of retail experience will be at an advantage.

This role is well-suited to candidates based in or near Stellenbosch, Western Cape who are looking for a meaningful entry point into one of South Africa’s most respected pharmacy and health retail brands.

Please note: Candidates must have no criminal record and a clear credit rating and must be South African citizens to be eligible for this role.

Key Responsibilities

Merchandising & Shelf Management

• Ensure that full ranges of products are on the shelves at all times and presented neatly in accordance with Dis-Chem’s merchandising standards.
• Maintain stock on shelves to ensure no products have reached or exceeded their sell-by date, removing expired stock promptly and reporting to management.
• Restock merchandise when needed to ensure maximum product availability and sales potential at all times.
• Ensure delivered stock and stock pulled from the storeroom are stored and packed in the correct allocated space.
• Ensure merchandise displays, labels, and pricing are correct at all times and report all price discrepancies to management without delay.
• Facilitate regular stock rotation and adhere to Dis-Chem’s stock control procedures to minimise waste and ensure freshness.
• Assist with the loading and off-loading of stock when required, and ensure boxes are flattened after unpacking and taken to the designated area.
• Ensure the storeroom is kept organised, neat, and tidy at all times in line with Dis-Chem’s housekeeping standards.

Stock Control & Inventory Support

• Report low stock levels, out-of-stock items, damaged stock, and expired stock to management immediately upon identification.
• Identify and report damaged and expired stock to management as soon as it is discovered on the shelf or in the storeroom.
• Assist with the counting of stock files and general stocktaking as required by management.
• Handle all merchandise carefully at all times to prevent any stock losses or damage.
• Follow up on out-of-stock customer queries in line with the customer service out-of-stock list, ensuring they are addressed in a timeous manner.

Point of Sale & Transaction Processing

• Transact all customer purchases by receiving, verifying, and processing all accepted payment methods — including cash, cards, vouchers, coupons, and any other acceptable payment forms.
• Process all loyalty cards, including those of Dis-Chem’s accelerated loyalty partners.
• Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/or Retail Store Assistant before being processed.
• Exchange merchandise and accept returned goods from customers when authorised to do so by the Frontshop Leader.
• Ensure accurate cash flow at all times and keep daily takings — including cash, vouchers, card slips, line voids, and incomplete dockets — inside the till drawer until placed in the drop safe.
• Ensure cash is placed in the drop safe according to standard operating procedures.
• Ensure that all outgoing stock, items, and scripts are scanned and paid for before leaving the store.

Customer Service & Engagement

• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice at every interaction.
• Keep up to date with new product knowledge to effectively assist customers with informed, accurate recommendations.
• Report customer compliments and complaints to management promptly and professionally.
• Adhere to the customer turnover per hour rate as per company benchmark, ensuring efficient service throughout the trading day.

Team Support & General Operations

• Assist with back shopping when required.
• Assist with the training of new and current team members as directed by management.
• Report bad and suspicious behaviour from both staff and customers to management immediately.
• Ensure housekeeping is maintained in accordance with Dis-Chem’s standards throughout the store at all times.
• Adhere to all Dis-Chem policies, standard operating procedures, health and safety rules and regulations, and the Dis-Chem uniform and personal appearance policy at all times.

Minimum Requirements

Qualifications

• Grade 12 / Matric or Senior Certificate — essential.

Experience

• 0 to 6 months of retail work experience — essential.
• 1 year of retail work experience — advantageous.

Technical Skills

• Basic computer skills — proficiency in MS Word, Excel, and Outlook; SAP experience advantageous.
• Sound numerical skills — able to comprehend and apply fundamental arithmetic including addition, subtraction, multiplication, and division.

Competencies

Essential

• Knowledge of retail operations and administration — a foundational understanding of how a retail store environment functions.
• Problem-solving ability — finds solutions to potential issues and knows when and at what level to escalate problems to management.
• Numerical competency — confidently applies fundamental arithmetic in a retail and cash-handling context.
• Verbal communication — conveys ideas and facts clearly and professionally using appropriate language in all customer and colleague interactions.
• Customer responsiveness — addresses customer questions and concerns in a timely, helpful, and professional manner.
• Procedural compliance — recognises the need for procedures and consistently follows all relevant Dis-Chem SOPs and policies.
• Personal accountability — takes ownership of the quality and timeliness of their work and achieves results with minimal oversight.

Advantageous

• Basic computer skills — proficiency in MS Word, Excel, Outlook, and SAP.

Special Conditions of Employment

• Willing and able to work retail hours, including weekends and public holidays.
• Must be a South African citizen.
• MIE, no criminal record, and clear credit rating — non-negotiable.

Remuneration & Benefits

• Market-related salary in line with Dis-Chem’s retail compensation structure.

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s leading pharmacy and health retail groups, operating stores across the country with a commitment to customer wellness, service excellence, and employee development. Dis-Chem is an equal opportunity employer — its approved Employment Equity Plan and Targets will be considered as part of all recruitment decisions aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Career Growth Opportunities

A Casual Frontshop Assistant role at Dis-Chem is a genuine entry point into one of South Africa’s most respected retail environments:

• Casual Frontshop Assistant → Permanent Frontshop Assistant
• Permanent Frontshop Assistant → Senior Frontshop Assistant
• Senior Frontshop Assistant → Frontshop Leader
• Frontshop Leader → Retail Store Assistant / Supervisor

Your career path is in your hands.

Frequently Asked Questions

Is this a permanent or temporary position? This is a contract role based at the Die Boord store in Stellenbosch. Strong performers in contract positions are well-placed for consideration when permanent opportunities become available within the store.

Do I need retail experience to apply? Between 0 and 6 months of retail experience is the minimum requirement — making this an ideal role for candidates who are entering the retail workforce for the first time. Candidates with 1 year of experience will have an advantage.

What are the working hours? This role requires availability to work retail hours, which includes weekdays, weekends, evenings, and public holidays. Specific shift patterns will be confirmed at store level.

Do I need computer skills? Basic computer skills in MS Word, Excel, Outlook, and SAP are advantageous but not essential. Strong candidates without computer experience will still be considered if they meet all other requirements.

What does the salary look like? Remuneration is market-related and will be aligned to Dis-Chem’s retail compensation structure for contract frontshop roles.

When will I hear back after applying? Only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

How to Apply

Ready to start your retail career with one of South Africa’s most trusted pharmacy and health brands? Applications are open now and close on 17 June 2026.

👉 Apply Now – Submit Your Application Online

Ensure your application clearly demonstrates your retail experience, customer service ability, and willingness to work retail hours — generic applications without any supporting context are unlikely to be shortlisted.

Confirm that you meet all special conditions of employment — including South African citizenship and a clear criminal record and credit rating — before applying.

Apply early — this vacancy closes 17 June 2026.

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