Hiring Now | Virtual Legal Assistant | Remote from South Africa | Full-Time Position Available
Jackson Law Firm, P.C., a personal injury and workers’ compensation law firm based in St. Louis, Missouri, is hiring a Virtual Legal Assistant to work remotely from South Africa. If you are looking for a well-paying remote legal support role working directly with a US attorney, this is a rare opportunity to build a long-term career in American personal injury law from the comfort of your home office.
⚖ Don’t miss this opportunity — apply today. Read the full application instructions carefully before submitting.
Virtual Legal Assistant Job Overview
| Detail | Information |
|---|---|
| Job Title | Virtual Legal Assistant |
| Company | Jackson Law Firm, P.C. |
| Location | Remote — South Africa |
| Firm Base | St. Louis, Missouri, USA |
| Practice Areas | Personal Injury / Workers’ Compensation |
| Salary | USD $1,700 per month |
| Schedule | Monday–Friday, 8:00 AM – 5:00 PM CST |
| Job Type | Full-Time |
| Probationary Period | 90 days (reviews at Day 30, 60, and 90) |
| Payment Method | Monthly via Wise (international bank transfer) |
| Application Status | Open – Accepting Applications Now |
About Jackson Law Firm, P.C.
Jackson Law Firm, P.C. is a personal injury and workers’ compensation law firm based in St. Louis, Missouri. The firm represents injured clients throughout the St. Louis area in automobile accident cases, premises liability, workers’ compensation, and related matters. The firm is growing and looking for a sharp, organised, and highly motivated Legal Virtual Assistant to join the team and deliver excellent service alongside the attorney.
Mandatory Requirement — Read Before Applying
Prior experience working for an American law firm is required for this position. Applications from candidates without verifiable US law firm experience will not be reviewed. Special consideration will be given to candidates who have previously worked for a US personal injury law firm with hands-on experience in intake, medical records retrieval, demand letter preparation, or insurance adjuster communications.
What You Will Do
Client Communication & Call Management
- Answer all incoming calls via RingCentral, collect client information, and connect calls to the attorney.
- Manage inbound client and prospective client communications professionally and efficiently.
Calendar & Schedule Management
- Manage the attorney’s Google Calendar — scheduling consultations, client calls, court appearances, and depositions.
- No same-day scheduling without explicit attorney approval.
Inbox & Correspondence Management
- Triage and manage the firm’s Gmail inbox.
- Draft routine correspondence for attorney review and approval before sending.
Medical Records & Authorisations
- Order and track medical records using YoCierge, the firm’s primary records retrieval platform.
- Obtain attorney approval before submitting any records order.
- Prepare medical authorisation bundles for client signature using YoCierge’s YoSign electronic authorisation system, with paper backup authorisations available when needed.
Case File Management
- Organise and maintain all client files in CasePeer case management software using the firm’s file naming conventions.
- Assist in migrating existing client files from Google Drive into CasePeer.
Insurance & Legal Support
- Open insurance claims and send Letters of Representation (LORs) to adjusters for attorney review.
- Assist with bill verification and demand letter preparation.
Daily Reporting
- Submit a daily End-of-Day Report covering completed tasks, problems encountered, and incomplete items.
Minimum Requirements – Virtual Legal Assistant
Non-Negotiable:
- Prior experience working for an American law firm — mandatory
- 4-year university degree or international equivalent
- Exceptional spoken and written English — clear, professional phone presence is non-negotiable
- Reliable high-speed internet connection
- Quiet, professional home office environment
Technical Skills:
- Proficiency in Google Suite — Gmail, Google Calendar, Google Drive, and Google Docs
- Ability to learn new software quickly — CasePeer and YoCierge training will be provided
Skills & Competencies:
- Strong organisational skills and ability to manage multiple legal matters simultaneously
- High attention to detail — especially in document naming, file organisation, and correspondence
- Self-starter who follows through without constant supervision
Strongly Preferred (Special Consideration Given):
- Prior experience at a US personal injury law firm
- Familiarity with US personal injury workflows — intake, medical records retrieval, demand letter preparation, and insurance adjuster communications
- Experience with CasePeer, Filevine, Litify, or similar US legal case management software
- Familiarity with US medical terminology and billing codes
Compensation & Benefits
- Salary: USD $1,700 per month
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM CST
- Annual Bonus: Eligible for performance bonus at attorney’s discretion based on firm performance
- Vacation: 15 working days per year
- Sick Leave: Per applicable firm policy
- Payment: Monthly via Wise (international bank transfer)
- Probationary Period: 90 days with benchmark reviews at Day 30, Day 60, and Day 90
Frequently Asked Questions – Virtual Legal Assistant Jobs
Is US law firm experience truly mandatory? Yes — this is non-negotiable. Applications from candidates who cannot provide verifiable US law firm experience, including contactable references, will not be reviewed. If you do not have this experience, please do not apply.
What is CasePeer? CasePeer is a cloud-based legal case management software designed specifically for personal injury law firms in the United States. It is used to organise client files, track case progress, manage deadlines, and generate reports. Training will be provided, but prior experience with CasePeer, Filevine, or similar US legal software is a strong advantage.
What is YoCierge? YoCierge is a medical records retrieval platform used by personal injury law firms to order, track, and receive medical records and bills from healthcare providers. The firm also uses YoCierge’s YoSign system for electronic medical authorisation documents.
What is a Letter of Representation (LOR)? A Letter of Representation is an official notice sent from a law firm to an insurance company notifying them that the firm represents a particular injured client. Sending LORs to adjusters is a standard personal injury intake task and is one of the key responsibilities of this role.
What time zone will I be working in? The work schedule is Monday–Friday, 8:00 AM – 5:00 PM Central Standard Time (CST). In South Africa, CST is UTC-6, which means standard working hours will be 3:00 PM – 12:00 AM SAST (South Africa Standard Time). Candidates must be available and able to work these hours consistently.
How will I be paid? Payment is made monthly via Wise, an international bank transfer service that allows payments to South African bank accounts in ZAR or in USD, depending on your preference.
How to Apply — Read Every Detail Carefully
This application process has strict requirements. Failure to follow the instructions exactly will result in your application not being reviewed.
Step 1 — Email subject line: Use the exact subject line: Legal VA Application — [Your Name]
Step 2 — Opening phrase: Your application email MUST begin with the exact phrase: “Jackson Law Firm runs on excellence.” Applications that do not open with this exact phrase will not be reviewed.
Step 3 — Include ALL of the following in your email:
- Your CV / resume — must clearly identify the US law firm(s) you have worked for, your role, dates of employment, and a contactable reference from each firm
- A brief cover letter (3–5 sentences) explaining why you are a strong fit for this role
- A 1-minute video introduction — upload to YouTube (unlisted) and include the link in your email. Tell the attorney who you are and why you want this role.
- Written answers to these three questions:
- Which American law firm(s) have you worked for, in what capacity, and for how long?
- Describe a time you managed multiple urgent tasks at once — what did you do?
- What experience do you have with legal or medical terminology?
Send your complete application to: Office@JacksonFirmPC.com
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