AVBOB Hiring Now | Insurance Admin Jobs Centurion | Permanent Position | FSCA Compliance Vacancies 2026
AVBOB Mutual Assurance Society, one of South Africa’s most established and trusted insurance organisations, is recruiting 2 Senior Clerks for their Operations Support Insurance department based in Centurion, Gauteng. This is an excellent opportunity for an experienced insurance administrator to join a reputable company that invests in people, rewards performance, and offers long-term career stability.
📋 Only 2 Positions Available — Limited Opportunity. Submit Your Application Today.
Senior Clerk Job Overview – AVBOB Centurion
| Detail | Information |
|---|---|
| Job Title | Senior Clerk |
| Company | AVBOB Mutual Assurance Society |
| Job Reference | 234SNCL10 / 234SNCL02 |
| Department | Operations Support Insurance |
| Industry | Insurance / Financial Services |
| Job Type | Permanent |
| Positions Available | 2 |
| Location | Centurion, Gauteng |
| Date Posted | 03 March 2026 |
| Application Status | ✅ Open – Apply Now |
About AVBOB
AVBOB is Africa’s largest mutual assurance society, with over 100 years of service to South African families. Offering funeral insurance, burial services, and savings products, AVBOB is recognised nationally for its financial strength, ethical conduct, and deep community roots.
As a Senior Clerk within the Operations Support Insurance team, you will play a critical compliance and administrative role — ensuring that AVBOB’s representative register and regulatory obligations are accurately maintained in line with FSCA requirements. This is a back-office role with real regulatory impact and meaningful career development potential.
About the Role
AVBOB is looking for a self-reliant, detail-oriented individual with proven experience in insurance administration and a solid working knowledge of financial services legislation. Under the direction of the department head, the Senior Clerk will be primarily responsible for managing the FSCA central and representative register for all AVBOB representatives and key individuals, alongside a range of critical operational and compliance support functions.
This role offers a competitive compensation package, structured employee development, and recognition for excellent performance within a well-established organisation with strong values.
Key Responsibilities – Senior Clerk (Operations Support Insurance)
FSCA Register Administration & Compliance
- Coordinate the registration and deregistration of representatives and key individuals on the FSCA central register.
- Ensure all key individuals continuously meet Fit and Proper regulatory requirements as prescribed by FAIS legislation.
- Process, authenticate, and maintain accurate records relating to qualifications, Regulatory Examination (RE) outcomes, Class of Business (COB) status, and Continuing Professional Development (CPD) for all registered representatives.
- Perform monthly reconciliations between the FSCA register and AVBOB’s internal system to ensure records are accurate, complete, and fully compliant at all times.
System Support & ICT Collaboration
- Manage user enquiries and error notifications received from the sales team, ensuring timely resolution in line with departmental SLA requirements.
- Identify, replicate, and troubleshoot system errors, and escalate unresolved issues to the ICT team with clear replication steps and supporting documentation.
- Support ICT with User Acceptance Testing (UAT) by providing accurate test inputs and validating system functionality before go-live.
- Provide support and guidance on enquiries related to the Coaching Application used by the sales team.
Productivity & Financial Reporting
- Assess and interpret monthly productivity files to identify Financial Associates earning minimum wage and highlight non-productive individuals for corrective action.
- Prepare comprehensive monthly debit reports, request acknowledgements of debt, review high-risk cases, and initiate required investigations.
- Distribute coaching performance reports to the sales team, flag non-compliance with coaching requirements, and follow up on remedial actions taken.
General Administration
- Provide broad administrative support to the Operations Support Insurance department as directed by the department head.
- Maintain accurate filing systems, records management, and correspondence tracking.
- Assist with coordination of departmental projects and cross-functional administrative tasks.
Minimum Requirements – AVBOB Senior Clerk
Educational Qualifications
- Grade 12 certificate (Matric) is essential
- Tertiary qualification is required (degree or diploma in Business Administration, Insurance, Finance, Compliance, or a related field)
Experience
- 2 to 3 years of experience working within the financial services industry, with a focus on financial legislation and regulatory compliance
- Proven track record of providing administrative support and coordinating projects in a structured office environment
Knowledge & Skills
- Sound knowledge of FAIS legislation, FSCA regulatory requirements, and financial services compliance processes
- Understanding of Fit and Proper requirements for representatives and key individuals
- Familiarity with RE (Regulatory Examinations), COB (Class of Business), and CPD (Continuing Professional Development) frameworks
- Strong administrative and organisational skills with high attention to detail
- Proficient in Microsoft Office (Word, Excel, Outlook) — advanced Excel skills are advantageous
- Ability to perform reconciliations, interpret reports, and identify discrepancies
- Excellent written and verbal communication skills in English
- Ability to work independently, manage multiple priorities, and meet deadlines under pressure
Core Competencies We’re Looking For
🔍 Accuracy & Attention to Detail
FSCA register administration is a zero-tolerance environment for errors. We need a Senior Clerk who takes meticulous care with data, records, and compliance documentation.
📋 Regulatory & Compliance Knowledge
A solid understanding of FAIS, FSCA, and financial services legislation is central to success in this role. Experience working with compliance registers and representative records is a strong advantage.
🧩 Problem Solving & Systems Thinking
The ability to identify system errors, replicate issues accurately, and communicate technical problems clearly to ICT is essential. Prior involvement in UAT processes is highly advantageous.
⏱️ SLA Management & Prioritisation
This role involves managing a queue of user enquiries and operational requests. Strong time management and the ability to prioritise effectively within SLA frameworks is critical.
🤝 Teamwork & Communication
You will work closely with the sales team, ICT, compliance, and department management. Clear, professional communication — both written and verbal — is essential across all interactions.
💡 Self-Reliance & Initiative
AVBOB is looking for someone who takes ownership of their responsibilities, works proactively without constant supervision, and brings solutions rather than just problems to their manager.
Why Join AVBOB as a Senior Clerk?
- Established & Trusted Brand — Join Africa’s largest mutual assurance society with over a century of operational excellence
- Permanent Position — Long-term employment security in the stable financial services sector
- Competitive Package — A compensation package that recognises your experience and expertise
- Career Development — AVBOB is committed to employee growth and promotes from within wherever possible
- Compliance-Focused Environment — Ideal for professionals who thrive in structured, regulated environments with clear standards
- Employment Equity Commitment — AVBOB is an equal opportunity employer committed to transformation and the development of South Africa’s workforce
Employment Equity Statement
AVBOB is committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.
Career Growth Path – Insurance Administration & Compliance
Starting as a Senior Clerk at AVBOB opens the door to meaningful advancement in insurance operations and compliance:
- Senior Clerk → Compliance Officer / Senior Administrator
- Compliance Officer → Compliance Supervisor / Team Leader
- Team Leader → Operations Manager / Department Head
The insurance and financial services compliance sector in South Africa continues to grow as FSCA regulatory requirements expand. Professionals with FAIS and FSCA experience are increasingly in demand across insurers, brokerages, and financial institutions.
Frequently Asked Questions – Senior Clerk Jobs at AVBOB
Is a tertiary qualification essential or just advantageous? A tertiary qualification is listed as a requirement for this role. Applicants with a diploma or degree in a relevant field such as insurance, business administration, finance, or compliance will be prioritised.
What does experience with financial industry legislation involve? This refers to practical working knowledge of the FAIS Act, FSCA regulations, and related compliance frameworks — such as maintaining representative registers, processing RE and COB records, or working in a compliance or regulatory administration role.
What is the FSCA central register? The FSCA (Financial Sector Conduct Authority) central register is the official regulatory database of all licensed financial services representatives and key individuals in South Africa. Managing this register is a core responsibility of this role.
Is this a remote or office-based position? This is an office-based position located in Centurion, Gauteng.
What does UAT mean in the context of this role? UAT stands for User Acceptance Testing — the process of testing new or updated software systems before release. In this role, you will assist ICT by running test scenarios and confirming that system changes function correctly.
Only 2 positions are available — how competitive is the process? Very competitive. We recommend a well-prepared CV that clearly highlights your FAIS/FSCA knowledge, compliance administration experience, and any systems troubleshooting or UAT exposure.
How to Apply for the AVBOB Senior Clerk Position
This is a highly specialised role with only 2 positions available. Applications are open now — submit your CV without delay.
Documents Required:
- Updated CV with clear detail of compliance and administrative experience
- Certified copy of Matric Certificate
- Certified copy of tertiary qualification
- Certified copy of South African ID
👉 Apply for AVBOB Senior Clerk – Centurion
Only shortlisted candidates will be contacted. If you have not received feedback within 14 days of the closing date, please consider your application unsuccessful.
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Post last updated: March 2026 | Keywords: AVBOB senior clerk jobs 2026, insurance administration jobs Centurion, FSCA compliance jobs South Africa, FAIS jobs Gauteng, senior clerk vacancies Pretoria, insurance operations jobs, compliance administrator jobs South Africa, permanent admin jobs Centurion 2026
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