Hiring Now | Sales Assistant Visual Merchandiser | Old Khaki V&A Waterfront | Cape Town, Western Cape | Permanent Premium Retail Positions

Cape Union Mart International, a premier South African retail group celebrated for its high-quality outdoor apparel, footwear, and urban lifestyle brands, is seeking a creative, commercially minded, and customer-driven individual to fill the permanent position of Sales Assistant Visual Merchandiser for the Old Khaki store at the iconic V&A Waterfront in Cape Town. This premium retail post, officially listed on the jobsandcareeropportunities.co.za portal, is a dynamic dual-function opportunity combining front-line customer service, high-volume checkout operations, and floor-level visual styling. If you possess a Matric or equivalent, have a minimum of 12 months of retail experience, and carry a deep passion for contemporary fashion styling and window displays, apply immediately before the closing date. Public sector and premium corporate vacancies are moving swiftly — secure your retail career today.

Detail	Information
Job Title	Sales Assistant Visual Merchandiser
Division / Brand	Old Khaki (Cape Union Mart International Group)
Business Unit	Stores South Region
Position Type	Permanent
Experience Level	Entry-Level (Minimum 12 Months Retail Experience Required)
Job Functional Area	Frontline Sales, Point of Sale (POS) Transactions & Visual Merchandising
Primary Location	V&A Waterfront, Cape Town, Western Cape
Posted Date	03 July 2026
Closing Date	06 July 2026 (Urgent short-turnaround retail vacancy)
Background Checks	Clear Credit and Criminal Record Required
Application Status	Open – Urgent Intake Active

Cape Union Mart International and the Old Khaki brand are firmly committed to fostering an inclusive, energetic, and high-performance workforce that reflects the diverse talent pool of South Africa. In strict alignment with progressive corporate transformation mandates, employment equity principles, and regional talent distribution frameworks, all candidate assessments, portfolio reviews, and final placements are carried out fairly. The company reserves the right to modify these employment conditions, operational targets, and localized store assignments at any time based on commercial requirements, seasonal peak shifts, and group retail strategies.

About the Role

Located at the high-traffic, world-renowned V&A Waterfront in Cape Town, the Old Khaki flagship store demands an exceptional standard of visual storytelling, neatness, and active sales driving. The primary purpose of the Sales Assistant Visual Merchandiser is to blend top-tier customer selling techniques with creative, brand-aligned store presentation to optimize retail turnover and elevate the customer shopping experience.

This permanent position requires a minimum of 12 months of proven hands-on retail floor experience, ensuring you already understand the fast-paced nature of apparel retail. While it is classified as an entry-level position within the group, having a 1-year in-store visual merchandising background, basic Microsoft computer proficiency, and an authentic knowledge of current fashion trends or outdoor lifestyle aesthetics will give your application a massive competitive advantage. You will actively manage front-end transactions—processing cash, card payments, loyalty points, and accelerated partner rewards—while strictly adhering to stock loss control metrics. Simultaneously, you will act as the key execution lead for Head Office visual merchandising directives, setting up seasonal window campaigns, maintaining promotional displays, and keeping the retail environment clean, current, and visually striking.

The ideal candidate brings a blend of methodical attention to detail and strong creative thinking, allowing them to translate abstract design concepts into highly functioning, commercial product displays. Joining the Cape Union Mart International retail family gives a passionate retail professional outstanding corporate stability, competitive retail performance incentives, access to employee wellness programs, and a direct, structured path to expanding their professional career into regional retail styling and store management.

Please note: Holding a valid Matric Certificate or a recognized equivalent secondary education qualification is a strict, mandatory prerequisite to enter the selection process for this position.

Full compliance with special conditions of employment—including a completely clear personal credit and criminal record, total flexibility to work retail trading hours (weekends and public holidays), and willingness to assist with new store openings in the Cape region—is strictly required.

Key Responsibilities

Sales Generation & Customer Experience Excellence

• Exceed customer expectations continuously by practicing proactive, friendly, and helpful selling techniques on the retail floor.

• Drive individual sales targets consistently, identifying cross-selling and up-selling opportunities to increase the store’s daily turnover.

• Establish and maintain professional customer relationships, offering expert advice on fit, styling, and current apparel trends.

• Resolve customer product queries efficiently, escalating compliments and complex complaints to the store management team promptly.

Point of Sale (POS) Transactions & Stock Control

• Transact all customer purchases accurately, receiving, verifying, and processing cash, credit/debit cards, shopping vouchers, and promotional coupons.

• Ensure all outgoing stock items are scanned accurately through the point-of-sale terminal to protect inventory tracking data.

• Process customer loyalty program transactions efficiently, including standard store rewards cards and accelerated partner programs.

• Adhere strictly to stock loss control protocols, monitoring high-risk floor zones and dressing rooms to mitigate shrinkage.

Visual Merchandising Implementation & Styling

• Execute visual merchandising instructions from the Head Office team smoothly, ensuring the Old Khaki brand strategy is maintained across all displays.

• Implement eye-catching window campaigns timeously, aligning the storefront presentation with the company’s brand standards and marketing objectives.

• Set up seasonal, promotional, and flash-sale product displays, ensuring key stock items are placed prominently to optimize sales velocity.

• Maintain the daily upkeep of all visual elements, keeping window fixtures, mannequins, in-store displays, and promotional signage current, clean, and perfectly aligned.

• Maintain overall store housekeeping excellence, ensuring product tables are neatly folded, clothing racks are color-blocked, and transit aisles remain clear.

Minimum Requirements

Education & Experience

• A valid Matric Certificate (Grade 12) or recognized equivalent secondary qualification.

• A minimum of 12 months of stable, verifiable retail sales floor experience (essential for navigating high-volume commercial environments).

Advantageous Credentials

• 1 year of practical, in-store visual merchandising experience (highly valued for display setup workflows).

• Basic Microsoft Office computer proficiency (Word, Excel, Outlook) for checking internal emails and logging merchandising files.

• Solid, demonstrable knowledge of current fashion trends, seasonal color palettes, and the unique Old Khaki outdoor lifestyle aesthetic.

Behavioral Competencies

• A genuine passion for apparel retail and a deep commitment to delivering exceptional, memorable customer experiences.

• Well-spoken with highly effective verbal and written communication skills in English.

• Strong creative thinker with the practical ability to translate display sketches into functioning, stable floor presentations.

• Resilient, tenacious, and solution-driven when operating under pressure within a fast-paced, high-volume tourist retail hub.

• Highly methodical, detail-oriented, accurate, and structured in time management.

• Absolute personal honesty and trustworthiness, with a clean professional record.

Special Working Conditions

• Must possess a completely clear criminal record and a clear credit history (subject to mandatory pre-employment background screening).

• Absolute willingness and availability to work standard retail hours, including late shifts, weekends, and public holidays in line with V&A Waterfront trading schedules.

• Flexibility and physical capability to travel and assist with new store openings or visual revamps across the broader regional area.

• Valid South African citizenship or legal permanent residency status.

KINDLY NOTE THAT SINCE THE CLOSING DATE FOR THIS POSITION IS 06 JULY 2026, INCOMPLETE APPLICATIONS OR Submissions RECEIVED AFTER THE DEADLINE WILL NOT BE CONSIDERED.

Core Corporate Values

Authentic Customer Obsession

At Old Khaki, every customer interaction matters. We maintain zero tolerance for unhelpful behavior, messy floor displays, or slow service at checkout. We expect our Sales Assistants to greet every visitor warmly, share product knowledge enthusiastically, and make the shopping experience seamless.

Creative Integrity & Brand Excellence

Visual merchandising represents the silent storyteller of our retail spaces. We look for individuals who treat every clothing rack and window display with absolute artistic pride and commercial care. Following head office design guidelines accurately while keeping displays immaculate ensures the brand’s aesthetic remains premium.

Resilient Team Collaboration

High-performing retail environments thrive on shared effort. We value team members who manage their time efficiently, keep their workspaces highly organized, and step up proactively during busy weekend rushes or new store openings to support their colleagues.

Career Growth Opportunities

A permanent position within the Cape Union Mart International group offers an exceptional foundation for building a long-term corporate retail, fashion buying, or brand management career:

Sales Assistant Visual Merchandiser → Senior Visual Merchandiser / Floor Supervisor

Floor Supervisor → Assistant Store Manager / V&A Waterfront Store Manager

Store Manager → Regional Visual Merchandising Coordinator / Retail Operations Manager

Regional Specialist → Head Office Visual Merchandising Director / Fashion Buyer / Brand Manager

Your daily sales results, creative drive, and commitment to store presentation dictate your growth path.

Frequently Asked Questions

Where exactly do I submit my application since the closing date is so urgent?

Because this position closes rapidly on 06 July 2026, applications should be submitted immediately through the official Cape Union Mart International corporate careers site or via the direct application link listed on the jobsandcareeropportunities.co.za portal.

What specific fashion aesthetic defines the Old Khaki brand?

Old Khaki represents an unrestricted, casual, and authentic lifestyle brand. It focuses on well-made, durable, and effortlessly stylish apparel, footwear, and accessories designed for individuals who prefer an understated, natural, and outdoor-influenced urban look.

Does this position involve lifting heavy display equipment or travel?

Yes, visual merchandising involves physical tasks like dressing mannequins, moving display tables, setting up window structures, and hanging signage. Additionally, candidates must be willing and able to travel occasionally to assist with new store launches in the region.

Are credit and criminal record checks mandatory for all retail applicants?

Yes. Because the role involves handling financial transactions at the point of sale, processing card payments, and managing high-value clothing inventory, a completely clear credit and criminal record check is a strict requirement for employment.

What are the primary operational hours for a retail worker at the V&A Waterfront?

The V&A Waterfront operates on extended trading hours compared to standard suburban malls. Successful candidates must be fully flexible to work shifts that cover early morning openings, late evening closures, weekends, and peak holiday shopping seasons.

How to Apply

Are you ready to combine your passion for fashion styling with premium customer service, manage iconic window displays, and build a stable, progressive retail career with Cape Union Mart International? Applications are officially open through the jobsandcareeropportunities.co.za portal. Ensure your updated CV, styling portfolio references, and Matric certificate are fully prepared before submitting.

Application Steps

🔗 Official Application Link:

Access the corporate portal directly via: Apply Online – Cape Union Mart International Careers

Applicants must ensure their uploaded digital CV and cover letter explicitly state the job title and location: Sales Assistant Visual Merchandiser - Old Khaki V&A Waterfront to ensure immediate tracking, automated sorting, and accurate routing by the Stores South regional HR team.

All applications must include a comprehensive, recently updated Curriculum Vitae highlighting detailed work references from your past 12 months of retail experience, a clear copy of your Matric Certificate, and a copy of your South African Identity Document. If applicable, attaching photographs of your past creative in-store window setups or merchandising displays is highly recommended to showcase your styling capabilities.

Apply immediately — this commercial vacancy closes strictly on 06 July 2026.

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