Front-of-House Hospitality Opportunity with Tsebo Solutions Group
Tsebo Solutions Group is seeking a professional, service-driven Receptionist to join TsAfrika Catering Solutions on a permanent basis at a client site in Sandton, Gauteng. This role is central to delivering an exceptional front-of-house experience and represents the first point of contact for guests, visitors, and clients.
The successful candidate will play a key role in maintaining a welcoming, organised, and high-quality service environment, ensuring that every interaction reflects TsAfrika’s commitment to excellence, professionalism, and customer satisfaction.
About the Role
The Receptionist is responsible for managing all front-of-house interactions and ensuring smooth service delivery within the client environment. This includes welcoming guests, coordinating service flow, supporting events and meetings, and maintaining the presentation standards of reception and dining areas.
This role requires a confident, well-presented individual with strong communication skills, hospitality awareness, and the ability to manage multiple priorities in a fast-paced corporate setting.
Key Responsibilities
The Receptionist welcomes and assists guests in a warm, professional, and efficient manner, ensuring a positive first impression at all times.
The role includes managing walk-ins, handling enquiries, and coordinating reservations for dining services and events.
The Receptionist works closely with kitchen and front-of-house teams to ensure smooth service flow and operational coordination.
Guests are informed clearly about menu offerings, daily specials, and dietary requirements, ensuring accurate communication and service delivery.
Customer feedback and complaints are handled professionally, supporting effective service recovery where required.
The role includes monitoring and maintaining the presentation, cleanliness, and readiness of all front-of-house areas in line with TsAfrika and client standards.
The Receptionist supports the coordination and setup of corporate meetings, functions, and events.
Guest feedback and service trends are captured and shared with the Unit Manager to support continuous improvement initiatives.
Front-of-House and Customer Service Excellence
This role requires a strong hospitality and customer-centric focus. The Receptionist ensures that service standards are consistently upheld and that guests receive professional, courteous, and efficient assistance at all times.
Attention to detail, strong organisational skills, and a calm, composed approach under pressure are essential for success in this position.
Skills and Competencies
Strong verbal and written communication skills are essential.
Professional telephone and email etiquette is required.
Excellent customer service and complaints-handling skills are necessary to support service recovery.
An outgoing, approachable personality with a professional demeanour is important.
Basic knowledge of food service, menus, and dietary requirements is required.
Computer literacy, including email, Microsoft Office, and reservation or booking tools where applicable, is essential.
The ability to manage multiple tasks and priorities during busy service periods is required.
Excellent organisational and time-management skills are essential.
The candidate must be well-presented and groomed in line with TsAfrika and client image standards.
Qualifications and Experience
Grade 12 is required.
A Diploma in Business Administration is required.
A minimum of 3 to 5 years’ experience as a Receptionist, Concierge, or front-of-house professional is required.
Candidates must demonstrate a strong track record of delivering excellent customer service in fast-paced environments.
Experience within Catering, Hospitality, Corporate Dining, or a similar environment is advantageous.
Employment Details
Position: Receptionist
Reference Number: TSE260210-15
Company: Tsebo Solutions Group
Division: TsAfrika Catering Solutions
Industry: Catering / Corporate Hospitality
Employment Type: Permanent
Location: Sandton, Gauteng
Country: South Africa
Closing Date: 17 February 2026
Apply for Receptionist – TsAfrika Catering Solutions
Candidates who meet the above requirements and are passionate about delivering outstanding front-of-house service are encouraged to apply.
If you do not receive feedback after applying, please consider your application unsuccessful.
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