Agricultural Parts Sales and Customer Service Role – AFGRI Equipment

AFGRI Equipment is recruiting a Parts Salesperson to be based in Grootvlei, Mpumalanga. This permanent sales role focuses on providing professional over-the-counter parts sales support, stock administration, and customer service within an agricultural equipment retail environment. The successful candidate will support branch sales operations by assisting customers with parts purchases, processing transactions, and maintaining accurate stock records.

This role is suitable for candidates with parts sales experience, strong communication skills, and a customer-focused approach to retail sales operations. The Parts Salesperson will play an important role in maintaining stock availability, supporting customers with product information, and ensuring compliance with company financial and safety procedures.

Purpose of the Role

The Parts Salesperson is responsible for providing over-the-counter sales services and administrative support for parts stock management. The role supports daily branch operations by ensuring customers receive accurate product information, efficient service delivery, and reliable transaction processing.

The position contributes directly to sales performance, customer satisfaction, and operational efficiency within the AFGRI Equipment branch network.

Key Responsibilities

The Parts Salesperson will ensure stable availability of stock by ordering inventory according to branch procedures. This includes monitoring stock levels and assisting with procurement requirements to maintain operational continuity.

Regular stock counting and stocktaking duties are required to ensure accurate inventory control. The candidate will be responsible for maintaining correct stock rotation between old and new stock items to reduce losses and maintain product quality.

Customer relationship management is a critical part of the role. The Parts Salesperson must build and maintain strong relationships with both internal staff and external customers. Customer queries and complaints must be identified and resolved promptly to ensure customer satisfaction.

Financial transaction responsibilities include ensuring accurate cash balancing and processing customer payments. The role requires accepting multiple payment methods including cash and credit card transactions while maintaining financial accuracy and compliance with company policies.

Sales processing and returns processing must be completed according to established branch procedures. Compliance with risk management and safety legislation requirements is mandatory to ensure safe retail and storage operations.

Stock must always be stored in safe and secure conditions to prevent damage, loss, or safety risks. Maintaining clean and organised stock storage areas is part of daily operational responsibilities.

Minimum Requirements

Grade 12 qualification is required.

Minimum 1 year sales and administration experience is required.

Parts sales experience is essential for consideration.

Valid driver’s licence is required for operational mobility and possible delivery or branch support duties.

Technical Knowledge and Competencies

Strong product knowledge relating to agricultural equipment parts is required.

Computer literacy is essential, particularly MS Office applications.

Candidates must demonstrate good customer service capability and professional communication skills.

Strong understanding of retail sales processes and customer service standards is required.

Behavioural Competencies

Accuracy and attention to detail are required when processing sales and financial transactions.

Candidates must maintain a neat and professional appearance when interacting with customers.

Customer orientation and service excellence mindset are essential for success in this role.

Punctuality and reliability are important operational expectations.

Basic selling ability and product promotion skills are required to support sales targets.

Good professional conduct and ethical behaviour are mandatory requirements.

Learning ability is important as product knowledge will continuously develop within the agricultural equipment environment.

Work Environment and Operational Focus

This role operates within a retail branch sales environment with high customer interaction. The candidate must be comfortable working in a fast-paced sales environment where accuracy and service quality are important.

The role requires adherence to safety standards, financial controls, and company operational procedures. Teamwork, professionalism, and customer engagement are key success factors.

Employment Details

Position: Parts Salesperson
Company: AFGRI Equipment
Industry: Sales and Retail Agriculture Equipment
Location: Grootvlei, Mpumalanga
Job Reference: AO-2134
Employment Type: Permanent
Closing Date: 11 March 2026

Applicants who do not receive feedback within 30 days after the closing date should consider their application unsuccessful.

AFGRI is committed to employment equity and transformation in line with company policies. The company processes personal information in accordance with the Protection of Personal Information Act (POPIA), 4 of 2013. Applicants are advised to review the HR Processing Notice available on the AFGRI Group website before applying.

Apply for Parts Salesperson – AFGRI Grootvlei

Candidates who meet the minimum requirements and have strong parts sales and customer service experience are encouraged to submit applications before the closing date.

👉 Apply for Parts Salesperson – Grootvlei

Applications close on 11 March 2026.

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