HR Generalist – N1 City | Fidelity Services Group Careers South Africa

November 30, 2025 admin FIDELITY GROUP JOBS 0

Fidelity Services Group
Fidelity Services Group

Location: Cape Town, Western Cape
Job Type: Permanent
Closing Date: 05 December 2025
Industry: Human Resources / Recruitment / Employee Relations
Reference Number: Not Provided

About Fidelity Services Group

Fidelity Services Group (FSG) is a leading provider of security and human capital solutions across South Africa. With a strong focus on operational excellence, employee development, and ethical business practices, FSG empowers its workforce to deliver world-class services while maintaining compliance with labour legislation and industry standards. The group actively supports employment equity, diversity, and inclusion in all its recruitment and HR practices.

Position Overview

The HR Generalist will play a key role in supporting the HR function at Fidelity ADT – N1 City. Reporting to the HR Manager, this role ensures seamless HR administration, recruitment, employee relations, benefits management, and compliance with labour laws. The position is ideal for candidates with strong knowledge of HR practices, recruitment experience, and a passion for employee engagement and development.

Key Responsibilities

HR Administration

  • Provide guidance and support to staff across the full range of HR matters

  • Maintain HRIS and ensure compliance of employee information

  • Ensure 100% compliance in processing all new hires and internal appointments

  • Manage employee benefits (Provident Fund exits, death/funeral claims, awards processing)

  • Support onboarding, induction, and email/Active Directory activation for new employees

  • Submit weekly and monthly HR reports (PSIRA, promotions, Umsuka, etc.)

  • Support departments with UI19 processes and SASSA applications

  • Advise and monitor HR practices across the region

  • Filing, documentation, and ad hoc HR project implementation

Recruitment Support

  • Place ads in appropriate media and internal notice boards

  • Screen CVs to identify candidates with relevant experience

  • Conduct telephonic and competency-based interviews

  • Coordinate interviews with line managers and shortlist candidates

  • Prepare approvals, offer letters, and onboarding packs

  • Send regret letters to unsuccessful candidates

  • Support smooth onboarding for new employees

Compliance & Legal

  • Ensure knowledge and adherence to labour legislation including BCEA, LRA, COIDA, EEA, and BBBEE

  • Maintain compliance with PSIRA (Private Security Industry Regulatory Authority) requirements

  • Ensure timely payroll input and data integrity

Minimum Requirements

  • Matric or equivalent qualification

  • HR qualification (Degree/Diploma) advantageous

  • Minimum 3 years of recruitment and selection experience

  • Computer literate (MS Office, MS Outlook, Internet)

  • Sound knowledge of labour legislation and HR practices

  • Valid driver’s license advantageous

Core Competencies

  • Recruitment and selection expertise

  • Strong interpersonal and communication skills

  • Problem-solving and decision-making ability

  • High attention to detail and organisational skills

  • Knowledge of HRIS systems and online recruitment platforms

  • Employee engagement and relationship management

Why Join Fidelity Services Group?

  • Become part of a trusted, national security and HR services company

  • Develop HR skills in a professional, structured environment

  • Contribute to ethical and fair workplace practices

  • Opportunity for career growth and learning in HR and recruitment

  • Supportive culture with a focus on diversity, equity, and inclusion

POPIA Compliance

Fidelity Services Group ensures that all personal information provided during the recruitment process is used solely for employment-related purposes. The company actively encourages applications from Historically Disadvantaged Candidates and Black Female Candidates in line with its transformation policy.

How to Apply

Submit your application via the official Fidelity Careers Portal.

Application Guidelines:

  • Use Google Chrome for the portal

  • Upload a clear, updated CV in PDF or Word format

  • Do not upload handwritten documents

  • Upload CV and supporting documents separately

👉 Official Apply Link:

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