About Ellahi Consulting
Ellahi Consulting is a leading South African recruitment and executive search firm, connecting high-performing professionals with top-tier employers across the logistics, aviation, and freight industries.
With years of specialized expertise in transportation, cargo, and supply chain management recruitment, Ellahi Consulting focuses on building long-term partnerships that drive organizational success and career growth.
If you are a visionary operations leader seeking to make an impact in the freight and aviation sector, this is a rare opportunity to join a progressive company shaping the future of logistics in South Africa.
Position Overview
Job Title: Chief Operating Officer (COO)
Industry: Freight / Cargo (EE position)
Location: Johannesburg, Gauteng
Employment Type: Permanent
Remuneration: R1 200 000 – R1 440 000 per annum (CTC)
Benefits: Fuel card + Cellphone
EE Status: Open to Employment Equity (EE) candidates only
The Chief Operating Officer will be responsible for overseeing all operational aspects of the business, ensuring efficient workflows, strategic growth, and optimal productivity. Reporting directly to the CEO, the COO will lead cross-functional teams, strengthen systems and processes, and implement initiatives to achieve sustainable operational excellence.
Key Responsibilities
1. Organisational Leadership
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Partner with the CEO and executive team to define and drive the organisational vision and strategy.
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Develop and execute business strategies aligned with short- and long-term objectives.
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Oversee company operations and performance management across all departments.
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Foster a high-performance, inclusive culture with a focus on mentorship and accountability.
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Monitor performance metrics and implement strategies to ensure measurable success.
2. Operational Strategy & Management
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Develop operational strategies supporting organisational growth and efficiency.
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Streamline processes to maximise cost-effectiveness and productivity.
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Drive continuous process improvements and implement industry best practices.
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Oversee financial controls, internal systems, and compliance processes.
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Collaborate with finance to manage budgets and control operational costs within BEE requirements.
3. Business Analytics, Risk & Reporting
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Develop robust analytics and reporting systems to inform executive decision-making.
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Monitor operational and financial performance, proactively mitigating risks.
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Ensure compliance with company standards and industry regulations.
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Conduct audits and risk assessments to identify performance gaps and corrective actions.
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Use data insights to optimise performance and support business sustainability.
4. Customer Service & Retention
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Build and maintain strategic partnerships and client relationships.
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Negotiate partnership agreements with favourable terms for the business.
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Lead customer-focused initiatives to improve service delivery and retention.
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Conduct client and service provider meetings to identify opportunities for growth.
5. Talent & Technology
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Foster a culture of equity, learning, and continuous improvement.
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Lead, mentor, and develop operational teams to achieve excellence.
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Evaluate and integrate emerging technologies to enhance customer service, safety, and operational performance.
Minimum Requirements
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Bachelor’s Degree in Business Administration, Marketing, Finance, or Business Management (or equivalent qualification).
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Minimum of 10 years’ experience in the transport or freight industry.
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At least 5 years’ senior management experience in an operational leadership role.
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Proven track record in business strategy, financial management, and performance optimization.
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In-depth knowledge of supply chain operations, financial controls, and customer service principles.
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Experience in the aviation and road freight sector is advantageous.
Core Competencies
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Strong interpersonal and leadership abilities.
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Excellent problem-solving, analytical, and project management skills.
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High-level proficiency in Microsoft Office, data analytics, and financial systems.
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Understanding of Basic Conditions of Employment and Industrial Relations legislation.
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Demonstrated ability to lead diverse teams and work under pressure.
Why Join Ellahi Consulting’s Client?
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Lead a dynamic and fast-growing logistics business in a strategic capacity.
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Competitive executive-level package with fuel and cellphone benefits.
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Work in a progressive, innovation-driven organisation within the cargo and freight industry.
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Opportunity to influence national logistics operations and drive industry excellence.
POPIA Compliance
Ellahi Consulting complies with the Protection of Personal Information Act (POPIA). All personal information received will be treated with strict confidentiality and used solely for recruitment purposes. By applying, you consent to the use of your data in accordance with POPIA.
How to Apply
Qualified candidates who meet the above criteria are invited to submit their comprehensive CV to Ellahi Consulting via the official careers portal:
👉 Apply Here
Only shortlisted candidates will be contacted. Employment Equity candidates will be given preference in line with company policy.
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