Hiring Now | Admin Clerk / Receptionist | Lancet Laboratories | Entabeni Lab, Durban, KwaZulu-Natal | Permanent
An exciting career opportunity exists for a dedicated, customer-focused Admin Clerk / Receptionist to join the team at Entabeni Lab in Durban, KwaZulu-Natal. In this permanent healthcare administrative role, you will be responsible for managing the front desk reception, logging and registering patient specimens, conducting hospital rounds, handling patient billing and cash transactions, scanning documentation onto Oculus, and tracking courier deliveries. Don’t miss this opportunity to advance your healthcare administration career with Lancet Laboratories — apply today.
| Field | Details |
| Job Title | Admin Clerk / Receptionist |
| Employer / Company | Lancet Laboratories |
| Reference Number | 1216787 |
| Business Unit / Branch | Entabeni Lab (Durban) |
| Primary Industry | Medical / Pathology / Healthcare Administration |
| Job Functional Area | Administrative Support, Reception & Specimen Logging |
| Experience Level | Entry Level (0–1 Year Experience) |
| Employment Type | Permanent |
| Work Location | KZN – Entabeni Lab, Durban, KwaZulu-Natal |
| Date Posted / Starting Date | 28 August 2026 |
| Application Closing Date | 04 September 2026 |
| Application Status | Open – Closing Soon |
About the Role
The Admin Clerk / Receptionist at Entabeni Lab plays a core front-line and operational role in specimen pre-analytics, client relations, and administrative workflow. You will oversee reception management, assist nervous or distressed patients with empathy, process sample registrations on the Laboratory Information Management System (LIMS), monitor courier dispatch progress, and handle patient payments according to strict financial SOPs.
This position requires a compassionate, highly organized individual with a Grade 12 qualification (BSc Degree advantageous), basic computer literacy, business numeracy, and a strong commitment to medical ethics and patient confidentiality.
Important Hiring Requirements: Candidates must hold a Grade 12 / Matric Certificate or a relevant NQF Level 4 qualification (BSc Degree is considered an added advantage). Applicants require 0 to 1 year of relevant working experience, basic computer literacy, familiarity with Laboratory Information Systems, and a solid understanding of basic laboratory standard operating procedures (SOPs).
Reception Management & Customer Care
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Manage the front desk reception area, welcome clients, provide accurate information, and direct visitors to relevant departments.
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Deliver empathetic customer service, interacting ethically and professionally with doctors, medical personnel, patients, and distressed visitors.
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Handle incoming calls with professional telephone etiquette and resolve or escalate administrative queries timeously.
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Receive patient payments, issue receipts, and manage daily cash banking in strict compliance with financial standard operating procedures.
Specimen Administration & Pre-Analytics
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Administer the receiving, sorting, logging (sample registration), and prioritised distribution of medical specimens on LIMS.
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Investigate pre-analytical laboratory bottlenecks to ensure uninterrupted specimen processing and optimal turnaround times.
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Track the progress of courier sample deliveries to confirm specimens reach designated testing laboratories timeously.
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Conduct regular hospital rounds to distribute diagnostic reports and collect submitted samples for laboratory processing.
Document Processing & Housekeeping
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Prepare and scan patient forms onto the Oculus laboratory scanning system, actively resolving scanning incomplete files.
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Monitor store stock levels, reorder materials, and distribute required clinical supplies to doctors’ rooms.
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Maintain workplace cleanliness, equipment preparation, and basic housekeeping within own work zone.
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Log customer complaints, report incidents, and adhere strictly to Lancet uniform and dress code protocols.
Educational Qualifications
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Grade 12 / Matric Certificate OR relevant NQF Level 4 Qualification.
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BSc Degree (Advantageous).
Work Experience & Technical Knowledge
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0 to 1 year of relevant working experience in administration, medical reception, or customer service.
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Practical computer literacy and familiarity with Laboratory Information Systems (LIMS) and document scanning tools (e.g., Oculus).
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Basic understanding of pre-analytical laboratory workflows and stock handling protocols.
Core Competencies & Personal Attributes
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Customer Orientation & Empathy: Ability to remain calm, patient, and supportive with nervous or distressed patients.
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Administrative Accuracy & Business Numeracy: Precise data entry, document tracking, and accurate cash handling.
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Confidentiality & Ethics: Strict adherence to medical confidentiality and patient privacy standards.
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Teamwork & Adaptability: Ability to multitask and thrive under pressure within a busy healthcare environment.
Employment Equity Commitment: Lancet Laboratories is committed to fair, equitable recruitment practices. All appointments align with company operational standards and employment equity policies.
Punctual Pre-Analytical Operations
We ensure medical specimens are registered, prioritized, and dispatched swiftly to maintain optimal diagnostic turnaround times.
Empathetic Front-Desk Reception
We welcome patients and clients with care, professionalism, and strict attention to medical ethics and confidentiality.
Administrative & Document Control
We maintain complete records through accurate LIMS data entry, Oculus form scanning, and accurate financial reporting.
Reliable Hospital & Courier Tracking
We conduct hospital rounds and track courier movements to ensure specimen and report delivery channels remain unbroken.
Starting as an Admin Clerk / Receptionist at Lancet Laboratories provides direct exposure to clinical administration and pathology workflows, opening structured pathways for career growth:
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Admin Clerk / Receptionist
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Senior Data Capturer / Pre-Analytics Clerk
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Depot Supervisor / Reception Unit Team Leader
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Laboratory Administrative Manager
Lancet Laboratories provides a market-competitive remuneration package for permanent administrative staff, along with standard employment benefits.
When is the application closing date for this Entabeni Lab vacancy?
Applications close on 04 September 2026.
Where is the laboratory located?
The position is based at Lancet Laboratories Entabeni Lab in Durban, KwaZulu-Natal.
Is a BSc degree compulsory for this role?
No. A Grade 12 / Matric Certificate (NQF Level 4) is the minimum requirement; a BSc Degree is an added advantage.
What scanning system is used for patient documentation?
Patient forms and administrative records are prepared and processed using the Oculus scanning system.
What happens if I don’t receive feedback after applying?
If you have not been contacted within 2 weeks after the closing date (04 September 2026), please consider your application unsuccessful.
To apply for the Admin Clerk / Receptionist post (Ref No: 1216787) at Entabeni Lab, compile your updated CV, certified copies of your ID, Grade 12 / Degree certificates, and contactable references before the closing date.
Important Application Notice: Submit your application before 04 September 2026. Ensure your matric details, reference number (1216787), computer skills, and relevant administration experience are clearly reflected on your CV. Only shortlisted applicants will be contacted.
Apply early — this Lancet Laboratories KZN Entabeni Lab Admin Clerk / Receptionist vacancy closes on 04 September 2026.
Post last updated: 2026 | Keywords: Admin Clerk jobs Durban 2026, Lancet Laboratories vacancies KZN, medical receptionist jobs Entabeni Lab, laboratory data capturer vacancies 2026, entry level healthcare admin jobs eThekwini, reference number 1216787, closing date 04 September 2026
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