Hiring Now | Food Services Assistant | Franschhoek, Western Cape | Contract Available

Empact Group is currently seeking an enthusiastic and energetic Food Services Assistant to join their Empact Group Food Solutions division on a fixed-term contract basis in Franschhoek, Western Cape. In this versatile operational role, you will perform a variety of tasks associated with daily food production, provide front-of-house service excellence, and maintain total compliance with Health, Safety, and Food Safety regulations. Don’t miss this opportunity — vacancies are filling fast. Apply today.

Field	Details
Job Title	Food Services Assistant
Reference Number	N/A
Department/Industry	Empact Group Food Solutions / Food and Beverages
Job Type	Fixed Term Contract
Salary	Market Related
Location	Franschhoek, Western Cape
Closing Date	18 August 2026
Application Status	Open – Accepting Applications Now

Contract Terms Notice: This position is offered as a Fixed Term Contract within the Empact Group Food Solutions division.

About the Role

The Food Services Assistant plays an integral multi-functional role across both front-of-house service delivery and back-of-house kitchen support operations. Positioned directly within a dynamic hospitality environment, you will assist culinary teams with fundamental food preparation, maintain immaculate hygiene standards, and ensure that dining guests receive attentive, world-class service during meal service periods.

Operating within a fast-paced environment, the successful candidate must demonstrate a strong passion for hospitality, exceptional personal hygiene, and a flexible work ethic. Whether supporting basic kitchen prep work, serving meals, or enforcing strict food safety protocols, the Food Services Assistant helps drive consistent operational excellence and customer satisfaction.

Important Compliance Requirements: Candidates must have a completed Matric certificate alongside proven working experience in the Hospitality Industry. Practical understanding of basic food preparation, strict adherence to Health & Safety and Food Safety regulations, and flawless standards of personal hygiene are essential for all applicants.

Employment Equity Note: Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

Food Production & Kitchen Support

• Perform a wide variety of basic food preparation tasks under the direction of senior culinary personnel.

• Measure, chop, portion, and prep raw ingredients accurately for daily menu production routines.

• Assist back-of-house teams with maintaining proper food handling and storage routines to prevent cross-contamination.

Front of House & Guest Service

• Deliver friendly, prompt, and professional service to clients and customers across front-of-house service areas.

• Set up dining stations, food counters, and service displays to ensure clean, visually appealing setups.

• Assist with clearing dining tables, restocking service items, and answering basic customer inquiries during service.

Health, Safety & Hygiene Compliance

• Maintain full compliance with all organizational and statutory Health & Safety and Food Safety regulations.

• Keep all front-of-house and back-of-house work environments clean, sanitized, and neatly organized at all times.

• Take personal pride in maintaining flawless grooming, uniform standards, and overall personal hygiene on shift.

General Operational Support

• Provide general operational support across both front and back-of-house operations based on unit demands.

• Assist with dishwashing, equipment sanitation, and kitchen waste management when required during peak times.

• Maintain safe working habits on the floor to minimize workplace slips, trips, hazards, and operational accidents.

Team Collaboration & Service Mindset

• Work collaboratively with kitchen, service, and management teams to ensure efficient service workflow.

• Demonstrate a proactive, passionate approach to delivering a world-class hospitality experience to every guest.

• Adapt quickly to changing operational pressures during busy dining and catering schedules.

Educational Qualifications

• Matric (Grade 12) certificate is essential.

Experience

• Practical working experience in the Hospitality Industry is essential.

Knowledge Requirements

• Practical knowledge of basic food preparation techniques and food handling standards.

• Solid understanding of statutory Health & Safety and Food Safety regulations.

Skills & Competencies

• Excellent verbal communication skills and a customer-centric service attitude.

• Ability to multitask efficiently in a high-volume catering or hospitality environment.

Personal Attributes

• Takes deep pride in personal appearance, uniform presentation, and personal hygiene.

• Highly passionate about delivering world-class service to clients and dining customers.

Advantageous / Preferred

• Prior customer service experience in a hospitality or retail setting is an advantage.

• A recognized qualification in Food and Beverage or Culinary Arts would be an added advantage.

Service Excellence

We are passionate about delivering exceptional hospitality, ensuring every customer enjoys a welcoming atmosphere and high-quality meal service.

Strict Hygiene Standards

Upholding flawless cleanliness and food safety protocols in both kitchen and dining spaces is non-negotiable for client health and trust.

Teamwork & Unity

Supporting colleagues across front and back-of-house duties fosters a resilient, cohesive, and efficient operational team environment.

Personal Pride & Integrity

Presenting oneself professionally and taking pride in everyday work reflects our commitment to high corporate and personal standards.

Continuous Adaptability

Embracing diverse general tasks across different operational areas enables us to meet demanding catering deadlines with ease.

Building a long-term hospitality career within contract catering offers exciting progression pathways for dedicated food service professionals.

• Food Services Assistant → Senior Catering Assistant / Counter Supervisor

• Senior Catering Assistant / Counter Supervisor → Assistant Catering Manager

• Assistant Catering Manager → Catering Unit Manager

• Catering Unit Manager → Regional Operations Manager

Your career path is in your hands.

What qualifications do I need to apply for the Food Services Assistant post in Franschhoek?

A Matric certificate is essential for this position, along with working experience in the hospitality industry. A qualification in Culinary Arts or Food and Beverage will be considered an added advantage.

Is this position permanent or contract-based?

This role is offered on a Fixed Term Contract term within the Empact Group Food Solutions division in Franschhoek, Western Cape.

What is the closing date for this vacancy?

The closing date for applications is 18 August 2026. Candidates are strongly encouraged to submit their details before this deadline.

Will I be working in the kitchen or serving customers?

This is a versatile position that covers both front-of-house customer service and back-of-house kitchen support and basic food preparation.

Are Employment Equity targets applied to this vacancy?

Yes, Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates in accordance with designated equity requirements.

How is my personal information protected during recruitment?

All personal information submitted to Empact Group is stored securely in an audited database in accordance with the Protection of Personal Information (POPI) Act.

To apply for the Food Services Assistant fixed-term contract in Franschhoek, compile your updated CV and Matric certificate and submit your application via the official recruitment portal.

👉 Apply via the official portal: Empact Group Careers Page

Important Application Notice: Ensure your application includes accurate details regarding your hospitality experience and qualifications. Late submissions after 18 August 2026 will not be considered.

Contract Terms Notice: This appointment is subject to a fixed-term employment contract duration.

Employment Equity Note: Preference will be given to candidates in alignment with the company’s Employment Equity targets and statutory legislation.

Apply early — this vacancy closes on 18 August 2026.

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Post last updated: 2026 | Keywords: Food Services Assistant, Empact Group vacancies, Franschhoek jobs 2026, Western Cape hospitality vacancies, Food Solutions contract jobs, Matric entry level jobs, catering assistant Franschhoek, food safety jobs, closing date 18 August 2026, fixed term contract Western Cape