Hiring Now | Senior Sales Coordinator & Estimator | Cashbuild | Pomeroy, KZN, South Africa | Permanent Retail Management, Building Plan Costing & Logistics Estimation Positions

Cashbuild, South Africa’s premier building materials retail group, is seeking a highly analytical, leadership-driven, and commercially astute individual to fill the permanent position of Sales Coordinator (Sales Co) for its strategic branch in Pomeroy, KwaZulu-Natal. This vital technical sales development, logistics coordination, and team leadership post, officially listed on the jobsandcareeropportunities.co.za portal, is an exceptional career opportunity for established retail supervisors and technical advisors dedicated to executing building plan estimations, managing high-value customer quotation pipelines, overseeing store dispatch operations, and leading frontline sales staff.

If you possess a valid Grade 12 certificate paired with 5 years of related building retail experience—or bring a minimum of 10 years of intensive work-related industry experience—and possess exceptional numeric, computer, and staff delegation skills, apply today. Senior B2B retail vacancies in the Umzinyathi District are filling fast — secure your corporate retail management career path today.

Detailed Job Overview

Cashbuild is firmly committed to fostering an inclusive, energetic, and high-performance workforce that reflects the diverse talent pool of South Africa. In strict alignment with progressive corporate transformation mandates, national employment equity regulations, and internal workplace diversity targets, candidate assessments, background evaluations, and final placements are carried out fairly. We actively support and encourage workplace equity. The company reserves the right to modify these employment conditions, regional sales targets, and localized department assignments, or expire this vacancy at any time at its own discretion based on group commercial demands and regional directives.

About the Role

Based permanently at the high-performing Cashbuild branch in Pomeroy, KZN, this multi-faceted supervisory position forms the technical engine of our regional revenue development. The primary purpose of the Sales Coordinator is to aggressively grow retail sales volumes through constant, high-level customer interaction, detailed costing of architectural building plans, and the processing of hyper-accurate quotations, while ensuring that delivery logistics run seamlessly and store floor standards remain impeccable.

This permanent position requires a completed Grade 12 certificate as an absolute baseline, combined with a minimum of 5 years of successful, verifiable sales and technical experience within the hardware, construction, or building materials retail sector. Alternatively, candidates bringing a minimum of 10 years of extensive, well-rounded work-related retail operations experience will be considered. Due to the technical demands of calculating structural specifications, blueprint and plan reading experience is highly advantageous. The role requires advanced computer literacy and above-average numerical reasoning to compile estimates, monitor competitor pricing arrays, and manage special order processing. Furthermore, fluency in English alongside the dominant regional language spoken in Pomeroy is essential to effectively guide customer consulting loops and direct the store floor team.

The ideal candidate brings strong organizing, planning, and delegation skills required to coordinate General Assistants, Sales Advisors, and Forklift Drivers. Joining the sales coordination division at Cashbuild provides career-minded professionals with exceptional corporate stability, a competitive market-related salary structure, group-backed benefits, and clear pathways to transition directly into future Assistant Store Manager and Store Manager appointments.

Please note: Having a valid Grade 12 certificate coupled with 5 years of hardware retail experience (or 10 years general experience) is an absolute prerequisite to enter the selection process. A strong capability in blueprint costing, specialized client quote follow-ups, and frontline team management will be heavily prioritized during the shortlisting phase.

Key Responsibilities

1. Technical Sales, Costing & Quotation Control

• Drive branch sales volumes continuously through active, consultative customer interaction and robust quotation follow-up strategies.

• Read and interpret physical building plans accurately, executing detailed product costing and material take-offs within agreed-upon timeframes.

• Manage, verify, and track the end-to-end processing of Special Orders, minimizing branch financial exposure.

• Oversee the telephonic customer channel, ensuring all inbound quotes, queries, and call-backs are resolved efficiently.

• Perform regular competitor analysis and regional price monitoring to safeguard the store’s market competitiveness.

• Promote corporate customer loyalty frameworks actively, driving registrations for VIC and Charge Card customer tiers.

2. Logistics, Dispatch & Delivery Coordination

• Manage an exceptionally efficient, cost-effective, and safe client delivery service for the Pomeroy territory.

• Verify that correct, standardized distance rates are calculated and charged to consumers accurately.

• Ensure all material deliveries are dispatched seamlessly within established company time limits.

• Proactively communicate delivery delays to clients, establishing alternative arrangements transparently to maintain trust.

3. Front-End Customer Service Desk Management

• Lead the operational Customer Service Desk efficiently, establishing an approachable environment for all visitors.

• Systematically record, track, investigate, and completely resolve customer service complaints.

• Enforce professional telephone etiquette, ensuring all inbound branch calls are handled promptly and correctly.

4. Store Standards & Operations Compliance

• Enforce complete compliance with the “Ready for Business” checklists across your designated area of responsibility.

• Monitor and audit the performance of General Assistants, Sales Advisors, and Forklift Drivers regarding shelf presentation.

• Coordinate the rapid, accurate execution of price changes in strict alignment with regional advertised promotions.

• Direct the precise execution of official store planograms to maximize item visibility and ease of access.

5. People Management & Safety Leadership

• Supervise and delegate daily duties to General Assistants, Sales Advisors, and Forklift Drivers, ensuring optimal floor coverage.

• Establish trained operational backups for all key frontline roles to secure operational continuity during leave periods.

• Enforce daily operational tasks as outlined by the CB Way framework (“Ready for Business” and “Beyond my Control”).

• Drive strict adherence to Occupational Health and Safety Act (OHSA) requirements, ensuring all team members wear correct protective clothing (PPE) and operate equipment safely.

• Maintain tight security awareness, reporting suspicious movements, maintaining password controls, and protecting store inventory.

Minimum Requirements

Qualifications & Experience Baseline

• Grade 12 / Matric Certificate (Absolute MUST).

• Minimum of 5 (five) years of direct, related experience in building materials/hardware retail, OR a minimum of 10 (ten) years of general work-related experience.

• Practical experience in reading and costing construction/building plans (Strong ADVANTAGE).

Core Skills & Technical Competencies

• Numerical Mastery: Above-average mathematical and analytical skills for processing pricing margins and material estimations.

• Systems Literacy: Fully computer literate with experience navigating modern retail POS and ERP inventory platforms.

• Language Proficiency: Fluent verbal and written command of English and the dominant language spoken within the Pomeroy geographical region.

• Leadership Capability: Proven track record of strong organizing, planning, and direct staff delegation skills.

• Resilience: Demonstrated capability to multi-task, manage logistics, and lead a sales team under heavy pressure.

Organizational Alignment Values

• Integrity: Adhering to accepted ethical standards, keeping promises, aligning customer expectations, and treating sensitive information with absolute care.

• Accuracy: Maintaining consistent attention to detail, keeping an orderly workflow from start to finish, and checking output for errors.

• Client Focus: Showing deep involvement in resolving client problems, creating a welcoming store environment, and maintaining a can-do mentality.

• Personal Development: Maintaining strong self-awareness of strengths and weaknesses, pursuing corporate training modules, and utilizing feedback to learn.

What We Offer (Benefits)

Cashbuild values its senior sales coordination leaders, providing a comprehensive corporate package built to reward performance and operational accuracy:

• Diverse Operational Scope: Engaging responsibilities across technical estimation, logistics management, business development, and team leadership.

• Prospects & Growth: Advanced corporate management training academies and internal promotion structures across a national footprint.

• Financial Stability: Competitive, market-related baseline basic salary structure.

• Health & Security: Access to group medical aid frameworks and retirement fund contributions.

Career Growth Opportunities

The Sales Coordinator role is a direct stepping stone into senior branch operations and regional merchant management within the Cashbuild corporate hierarchy:

Sales Coordinator (Pmeroy Technical & Logistics Lead) 
       │
       ▼
Admin Manager / Branch Stock & Receiving Controller 
       │
       ▼
Assistant Store Manager 
       │
       ▼
Pomeroy Branch Manager 
       │
       ▼
Regional Divisional Manager / Group Operations Executive

Your execution of target margins, delivery efficiency, floor compliance, and leadership metrics determines your trajectory.

Frequently Asked Questions

Where exactly is this coordination position based, and can I submit a physical CV?

The position is permanently attached to the Cashbuild branch in Pomeroy, KwaZulu-Natal. To comply with strict internal POPIA data regulations and automated applicant screening systems, all entries must be processed digitally; physical hardcopy CV submissions at the store counters will not be processed.

What happens if I have 5 years of retail sales experience but cannot read building plans?

While plan reading and construction material estimation is a major advantage for processing quotes rapidly, Cashbuild provides structured onboarding support. If you possess excellent numerical skills, high computer literacy, and the required retail background, you are encouraged to apply.

How are delivery performance and logistics metrics assessed for this position?

Sales Coordinators monitor dispatch timelines daily. Performance metrics are calculated based on delivery turnaround times, accuracy of distance rate calculations, customer feedback on delivery tracking, and minimizing transport damage.

What format should my supporting documentation be in when completing my upload?

Your updated Curriculum Vitae, certified Matric certificate, reference letters, and South African Identity Document must be uploaded strictly as clear digital PDF or Word files to allow the automated system to parse your profile into the shortlisting database.

Does this position require working outside standard retail trading hours?

Yes. As a key coordinator, you must be willing to work operational retail shifts, busy weekends, and public holidays. Furthermore, you will assist in leading open-and-close protocols, ensuring the branch matches “Ready for Business” parameters.

How to Apply

Are you a highly accurate, driven retail leader ready to apply your technical costing skills, manage dispatch networks, guide floor staff, and build a secure, permanent career with Cashbuild? Applications are officially open through our designated recruitment portals. Ensure your digital CV, qualifications, and employment references are fully updated before applying.

Application Steps

🔗 Official Application Link:

Access the commercial sales recruitment portal directly via: Apply Online – Cashbuild Corporate Careers Portal

1. Applicants must ensure their uploaded digital profile and cover note explicitly state the specific job title and branch: Sales Coordinator – Cashbuild Pomeroy Branch to guarantee immediate tracking, automated data parsing, and accurate routing by the Cashbuild HR division.

2. All applications must include a comprehensive, recently updated Curriculum Vitae highlighting detailed references from your past building retail exposure, a clear copy of your Matric certificate, and your South African Identity Document.

3. Apply early — this premium KwaZulu-Natal technical sales coordination vacancy is subject to immediate shortlisting and interview scheduling as soon as the target professional profiles are identified.

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