Hiring Now | Service Advisor | Gezina, Pretoria | Permanent Position Available
Adendorff Machinery Mart is urgently hiring a Service Advisor for its Gezina branch in Pretoria, Gauteng. This exciting permanent opportunity is ideal for technically skilled individuals with strong customer service abilities and experience in repairs, maintenance, tools, and machinery environments.
The successful candidate will act as the key liaison between customers and repair technicians while overseeing repairs workflow, customer communication, service scheduling, and technical support related to tools, generators, compressors, welding machines, and small machinery.
🛠️ Don’t miss this opportunity — vacancies are filling fast. Apply before 29 May 2026.
Service Advisor Job Overview
| Detail | Information |
|---|---|
| Job Title | Service Advisor |
| Reference Number | Not Specified |
| Industry | Retail / Tools & Machinery |
| Job Type | Permanent |
| Salary | Negotiable Salary with Benefits |
| Location | Gezina, Pretoria, Gauteng |
| Minimum Qualification | Grade 12 / Relevant Technical Knowledge Advantageous |
| Experience Required | Service Advisor / Repairs & Maintenance Experience |
| Closing Date | 29 May 2026 |
| Application Status | ✅ Open – Accepting Applications Now |
About the Role
The Service Advisor role at Adendorff Machinery Mart is designed for technically minded individuals who enjoy working closely with customers and repairs teams within a fast-paced tools and machinery environment. The successful candidate will serve as the technical product specialist liaison between customers and service technicians, ensuring efficient workflow management and excellent customer service throughout the repairs process.
This role requires strong communication skills, attention to detail, and sound knowledge of repairs and maintenance related to power tools, compressors, welding machines, generators, petrol and diesel engines, and other machinery products. Successful candidates will be responsible for managing customer bookings, coordinating repair schedules, advising customers on service outcomes, and maintaining strong customer relationships.
The role is ideal for motivated individuals who are customer-focused, technically savvy, and capable of handling both administrative and technical service coordination responsibilities.
⚠️ Please note: Technical knowledge of tools, machinery, generators, compressors, and mechanical systems will be highly advantageous.
⚠️ Working Hours: Monday to Friday 08:00 – 17:00 and Saturdays 08:00 – 13:00.
Key Responsibilities of a Service Advisor
Customer Service & Client Liaison
- Act as the liaison between customers and repair technicians.
- Build and maintain positive customer relationships.
- Ensure professional customer communication at all times.
- Provide excellent customer service throughout the repair process.
- Support repeat business through quality service delivery.
Repairs Coordination & Scheduling
- Consult with repair technicians regarding required repairs.
- Manage repairs division workflow and schedules.
- Schedule and book customer appointments.
- Coordinate repair turnaround times efficiently.
- Inform customers regarding collection and pick-up times.
Technical Product Support
- Provide advice on tools and machinery repairs.
- Assist customers with available parts and service options.
- Explain warranty protections and possible cost savings.
- Support technical queries related to machinery and equipment.
- Maintain understanding of mechanical systems and repair procedures.
Administration & Communication
- Maintain accurate service scheduling records.
- Handle customer enquiries professionally.
- Ensure repair updates are communicated clearly.
- Coordinate workflow between service teams and customers.
- Support branch operational efficiency.
Operational Excellence
- Maintain high levels of customer satisfaction.
- Ensure efficient workflow within the repairs division.
- Support long-term customer relationships.
- Promote professional branch service standards.
- Contribute positively to branch performance and reputation.
Minimum Requirements – Service Advisor
Educational Qualifications:
- Grade 12 / Matric advantageous
- Technical or mechanical knowledge advantageous
Experience:
- Proven experience as a Service Advisor or similar role (essential)
- Strong understanding of repairs and maintenance of tools and machinery
- Customer service experience advantageous
Licences:
- Valid driver’s licence advantageous
Technical Skills:
- Knowledge of power tools and machinery
- Understanding of welding machines and compressors
- Knowledge of generators, petrol and diesel engines
- Mechanical systems knowledge
- Repairs workflow coordination skills
Knowledge Requirements:
- Understanding of tools and machinery retail environments
- Knowledge of repair scheduling and maintenance procedures
- Product knowledge within technical retail advantageous
Skills & Competencies:
- Strong communication skills
- Customer service orientation
- Attention to detail
- Organisational ability
- Problem-solving skills
- Ability to communicate with customers at all levels
Personal Attributes:
- Highly motivated
- Professional and presentable
- Customer-focused
- Technically minded
- Able to work independently and within a team
Advantageous / Preferred:
- Experience in tools and machinery repairs
- Technical sales or product support experience
- Machinery retail background
📢 Adendorff Machinery Mart encourages all designated groups to apply.
Core Values We Look For in a Service Advisor
✅ Customer Service Excellence
We value professionals who prioritise customer satisfaction and maintain positive, long-term customer relationships.
✅ Technical Knowledge & Problem Solving
Successful Service Advisors combine strong technical understanding with practical problem-solving abilities to support repairs and maintenance operations effectively.
✅ Professional Communication
Clear communication between customers, technicians, and management is essential for smooth workflow and service delivery.
✅ Accountability & Organisation
Managing repair schedules, workflow coordination, and customer updates requires excellent organisation and attention to detail.
✅ Commitment to Growth
Adendorff Machinery Mart invests in motivated employees who demonstrate initiative, professionalism, and a willingness to grow within the business.
Career Growth Opportunities in Tools & Machinery Retail
Starting as a Service Advisor creates valuable long-term career opportunities within technical retail and branch operations management.
- Service Advisor → Senior Service Advisor
- Senior Service Advisor → Repairs Department Supervisor
- Repairs Department Supervisor → Branch Operations Manager
- Branch Operations Manager → Regional Operations Director
Your career path is in your hands.
Frequently Asked Questions – Service Advisor Jobs
What experience is required for this position?
Applicants should have proven experience as a Service Advisor or in a similar repairs and maintenance role involving tools or machinery.
What technical knowledge is advantageous?
Knowledge of power tools, compressors, welding machines, generators, petrol and diesel engines, and mechanical systems will be highly advantageous.
What are the working hours?
Working hours are Monday to Friday from 08:00 to 17:00 and Saturdays from 08:00 to 13:00.
Is the salary negotiable?
Yes. The company offers a negotiable salary together with additional benefits.
Do I need customer service experience?
Yes. Strong customer communication and relationship management skills are essential for this role.
What is the closing date for applications?
The closing date for applications is 29 May 2026. Late applications may not be considered.
How to Apply for This Service Advisor Job
Ready to grow your career in tools and machinery retail? Applications are open now.
👉 Apply online through the official Adendorff Machinery Mart Careers Portal:
Adendorff Careers
👉 Alternatively, submit your CV directly via the company website under the “Careers” section.
⚠️ Technical knowledge of machinery, generators, compressors, and repair processes will be highly advantageous.
⚠️ Only successful applicants will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.
Apply early — this vacancy closes on 29 May 2026.
Explore More Retail & Technical Jobs
👉 Tools & Machinery Retail Jobs South Africa 2026
👉 Technical Service Advisor Vacancies Gauteng
👉 Adendorff Machinery Mart Careers South Africa
👉 Mechanical & Repairs Jobs Pretoria 2026
👉 Permanent Retail Operations Jobs Gauteng
Post last updated: 2026 | Keywords: service advisor jobs South Africa 2026, Adendorff Machinery Mart vacancies Pretoria, tools and machinery jobs Gauteng, technical service advisor jobs Pretoria, machinery repairs jobs South Africa, retail technical support careers 2026, generators and compressors jobs Pretoria, permanent retail jobs Gauteng, mechanical systems service advisor vacancies, Adendorff careers Gezina Pretoria, tools repair coordinator jobs South Africa, machinery retail vacancies 2026
Leave a Reply