Hiring Now | Inside Sales Representative Jobs (x10 Posts) | Remote – South Africa | Full-Time Contractor Positions Available
A fast-growing automotive service company focused on modernising the car care experience through transparency, convenience, and customer trust is urgently hiring ten Inside Sales Representatives to work remotely. If you are looking for a high-earning remote sales role with warm leads, no cold calling, and real performance incentives, this is your chance to join a dynamic automotive service team and build a long-term career in inside sales.
🚗 Don’t miss this opportunity — ten vacancies available. Apply today.
Inside Sales Representative Job Overview
| Detail | Information |
|---|---|
| Job Title | Inside Sales Representative |
| Company | Automotive Service Company (USA) |
| Location | Remote – South Africa |
| Employment Type | Full-Time Contractor |
| Experience Level | Mid-Level |
| Open Positions | 10 |
| Call Volume | 75–100 calls per day |
| Application Language | English CV/Resume required |
| Application Status | Open – Accepting Applications Now |
About the Company
Founded in 2016 by a team of technology and automotive enthusiasts, this fast-growing automotive service company has built a service model combining innovation, operational excellence, and customer-first care. The company offers online booking, digital service updates, transparent pricing, and a streamlined experience designed to make automotive service more convenient and reliable for customers. The company continues to expand its footprint while maintaining a strong focus on high-quality service and long-term customer relationships.
About the Role
This is a sales-driven, customer-focused role for professionals who thrive in a high-volume call environment, enjoy building rapport with customers, and know how to turn warm leads into confirmed appointments.
This is not cold calling. You will be speaking with warm leads and existing customers — helping them understand their service needs, schedule appointments, and identify additional services that may benefit them. Success in this role requires strong communication skills, confidence on the phone, and the ability to meet performance goals while delivering an excellent customer experience.
Key Responsibilities of an Inside Sales Representative
Inbound & Outbound Call Management
- Handle a high volume of inbound and outbound calls — typically 75–100 calls per day.
- Convert customer conversations into confirmed vehicle service appointments.
- Clearly communicate service options, timelines, and pricing information to customers.
Sales Performance & KPIs
- Meet or exceed KPIs related to conversion rates, upselling, cross-selling, and revenue performance.
- Recommend additional repairs, maintenance services, and service upgrades based on customer needs.
- Apply consultative selling techniques to guide conversations toward action without being overly aggressive.
Customer Experience
- Provide a high-quality, customer-first experience in every interaction.
- Build rapport with customers and establish trust that supports long-term relationships.
- Handle customer queries and service information requests professionally and accurately.
CRM & Administration
- Use CRM tools to manage leads, schedule appointments, and document customer interactions accurately.
- Coordinate with internal teams to ensure smooth handoffs and strong follow-through on every appointment.
- Maintain organised and up-to-date customer records throughout all interactions.
Minimum Requirements – Inside Sales Representative
Experience:
- Previous experience in Sales Development, Call Centre, Inside Sales, or Customer Service — essential
- Automotive experience — advantageous but not required
- Proven ability to manage high call volumes — essential
- Experience meeting or exceeding sales and service KPIs — essential
Technical Skills:
- Proficiency with CRM systems and accurate customer information management
- Typing speed of 40+ WPM
- Comfortable using digital tools in a remote work environment
Skills & Competencies:
- Strong phone presence and confidence speaking with customers
- Skilled in consultative selling and closing — without being overly aggressive
- Strong communication and active listening skills
- A customer-first mindset with a sales-oriented approach
- Confidence in building trust and guiding conversations toward action
- Accountability, consistency, and goal orientation
- Ability to multitask and stay organised under pressure
- Strong organisational skills and attention to detail
Application Requirement:
- CV / Resume must be submitted in English — essential
Core Values We Look For in an Inside Sales Representative
Sales Drive & Goal Orientation
This is a metrics-driven role. We value Sales Representatives who are energised by targets, track their own performance, and consistently push to meet and exceed their KPIs.
Consultative Approach
Great inside sales is about guiding customers to the right solution — not pushing a product. We value representatives who listen actively, understand customer needs, and recommend services that genuinely help.
Confidence & Composure on the Phone
75–100 calls per day requires mental stamina and a consistently professional phone presence. We value representatives who remain calm, engaging, and confident across every conversation regardless of call volume.
Accountability & Follow-Through
CRM accuracy, appointment coordination, and internal handoffs all depend on team members who follow through on every commitment. We value representatives who take ownership of every interaction from first call to confirmed appointment.
Customer-First Mindset
The company’s brand is built on trust, transparency, and customer care. We value Sales Representatives who genuinely prioritise the customer experience and represent the brand with integrity in every call.
Career Growth Opportunities in Inside Sales
Starting as an Inside Sales Representative at this company is an excellent foundation for a career in remote sales and customer success. For motivated individuals, progression is available:
- Inside Sales Representative → Senior Sales Representative
- Senior Sales Representative → Sales Team Lead
- Sales Team Lead → Sales Manager / Account Manager
- Sales Manager → Regional Sales Director
The company is a fast-growing, expanding organisation — high performers in this role are well-positioned for advancement as the team scales.
Frequently Asked Questions – Inside Sales Representative Jobs
Is this cold calling?
No. This role involves speaking with warm leads and existing customers who have already expressed interest in automotive services. You will not be cold calling strangers.
What call volume is expected?
Typically 75–100 calls per day across inbound and outbound activity. This is a high-volume call environment — candidates must be comfortable with this level of daily call activity.
Is automotive knowledge required?
No. Automotive experience is listed as a plus but is not required. The company will provide product and service knowledge training. Sales and customer service experience is the primary qualification.
Is this a permanent or contractor role?
This is a full-time contractor position. Contractors work full-time hours and are expected to meet the same performance standards as direct employees.
What typing speed is required?
A minimum typing speed of 40 WPM is required for accurate and efficient CRM documentation alongside live calls.
What language must my CV be submitted in?
Your CV or resume must be submitted in English. Applications submitted in other languages will not be reviewed.
Is this role open to South African applicants?
Yes. This is a fully remote role and is open to South African candidates who meet the requirements and can work the required hours.
How to Apply for This Inside Sales Representative Job
Ready to join the team? Apply now with your English CV.
Important: CVs not submitted in English will not be reviewed.
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