Receptionist and Switchboard Operator – Unemployment Insurance Fund | Pretoria

Administrative Support Role in Pretoria | Department of Employment and Labour

An opportunity is available for a Receptionist and Switchboard Operator at the Unemployment Insurance Fund offices in Pretoria. This is a permanent government position offering a salary of R193,359 per annum. No prior work experience is required, making this an ideal opportunity for a matriculant looking to start a career in public service.

Reference Number: HR 4/4/3/1RSO/UIF

About the Role

The Receptionist and Switchboard Operator serves as the first point of contact for all visitors and callers at the Unemployment Insurance Fund offices. The successful candidate will be responsible for managing all incoming and outgoing telephone calls, providing professional receptionist services, and rendering general administrative support.

This role is well suited to a candidate who is presentable, well-spoken, and able to communicate effectively with both internal staff and members of the public.

Key Responsibilities

The Receptionist and Switchboard Operator will attend to all incoming and outgoing telephone calls through the switchboard and provide professional receptionist services to all visitors. The role requires effective liaison with internal and external personnel and the rendering of general administrative duties as required by the department.

Required Knowledge

Candidates must have a working knowledge of the Unemployment Insurance Act, the Unemployment Insurance Contributions Act, the Public Financial Management Act, the Promotion of Access to Information Act, and the Protection of Personal Information Act.

Required Skills

Strong negotiation, analytical, and accuracy skills are required for this role along with the ability to communicate professionally and handle a busy switchboard environment efficiently.

Minimum Requirements

A Grade 12 or Senior Certificate is required. No prior work experience is needed.

Employment Details

Position: Receptionist and Switchboard Operator Reference Number: HR 4/4/3/1RSO/UIF Salary: R193,359 per annum Job Type: Permanent Centre: Unemployment Insurance Fund, Pretoria Department: Department of Employment and Labour

Equity Note

Indian Males and Females, White Males and Females, and Persons with Disabilities are encouraged to apply.

How to Apply

Submit your application by email or contact the enquiries officer for further information.

Enquiries: Mr CB Radebe – 012 337 1709 Email: Jobs-UIF10@labour.gov.za