Location: Pretoria, Gauteng
Job Type: Permanent
Closing Date: 03 December 2025
Industry: Security Services / Management / Operations
Reference Number: Not Provided
About Fidelity Services Group
Fidelity Services Group (FSG) is a leading provider of security and operational management services across South Africa. With a focus on excellence, compliance, and employee development, FSG delivers top-tier security solutions while adhering to the highest standards of operational and HR best practices. The company promotes ethical business conduct and offers career growth opportunities in the security sector.
Position Overview
The Guarding Site Manager is responsible for overseeing multiple security operations within allocated areas, ensuring that contractual obligations are met, and that service quality aligns with client expectations. This role reports to senior management and is ideal for a professional with extensive experience in operational security management, staff supervision, and client liaison.
Key Responsibilities
Operational Management
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Manage several Operations Managers across allocated sites to ensure contract compliance
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Supervise Security Officers and ensure all site standards meet client requirements
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Continuously evaluate service levels and recommend improvements to clients
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Oversee daily operational matters in consultation with Regional and Senior Management
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Ensure all HR and payroll-related queries are resolved promptly
Administration & Compliance
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Submit weekly and monthly operational, incident, and general reports
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Formulate disciplinary actions and manage CCMA matters
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Maintain vehicle fleet management, investigate accidents, and complete WCA claims
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Manage firearm registers and investigate firearm-related incidents
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Ensure compliance with ISO 9001:2008 Quality Management System requirements
Client Relations
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Maintain positive relations between Fidelity Services Group and clients
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Act as the primary point of contact for client feedback on security operations
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Attend to incidents and client meetings after hours as required
Minimum Requirements
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Matric / Grade 12 certificate or equivalent
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PSIRA Registration and Accreditation (Min Grade B; Grade A preferred)
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Valid Driver’s License with own reliable transport
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Minimum 10 years’ experience in the security industry
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Minimum 5 years’ experience in Operational Security Management
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Staff management experience
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Proficient in Microsoft Office (Word, Excel, PowerPoint, Email)
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Fluent in English and Afrikaans (speaking, reading, writing)
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No criminal record or pending cases
Core Competencies
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Strong leadership and management skills
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Operational planning and administration expertise
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HR and IR policy knowledge
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Financial literacy, budgeting, and reporting skills
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Client relationship management
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Problem-solving and decision-making
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Goal setting, innovation, and driving change
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Team development and mentorship
Why Join Fidelity Services Group?
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Work for a leading security services provider with national coverage
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Develop leadership skills in operational and security management
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Gain exposure to high-profile client contracts and professional networks
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Be part of a team that values ethics, compliance, and employee development
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Career growth and continuous learning opportunities
POPIA Compliance
Fidelity Services Group ensures that all personal information submitted during recruitment is used exclusively for employment purposes. Applications from Historically Disadvantaged Candidates and Black Female Candidates are actively encouraged and supported in line with the company’s transformation policy.
How to Apply
Submit your application via the official Fidelity Careers Portal.
Application Guidelines:
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Use Google Chrome to access the portal
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Upload a clear CV in PDF or Word format
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Do not upload handwritten documents
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Upload supporting documents separately
👉 Official Apply Link:
Apply on Fidelity Services Group Careers Portal
Explore More Opportunities
Connect With Us
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LinkedIn: Connect Here
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