Are you a high-energy individual with a passion for people and fashion? Ackermans, South Africa’s leading value-fashion retailer, is looking for dynamic Shop Assistant / Cashiers (P27) to join our teams across Gauteng. This P27 role is a specialized retail position designed for individuals who thrive in a fast-paced environment and are committed to delivering an exceptional shopping experience. If you are target-driven, tenacious, and ready to grow your career within a stable corporate structure, this is the perfect opportunity to invest in your future.
Job Overview
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Role: Shop Assistant / Cashier (P27)
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Department: Operations – Stores
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Location: Various Locations, Gauteng
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Employment Type: Full-time (P27 Contract)
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Response Time: We usually respond within a week
Role Purpose
The purpose of the P27 Shop Assistant/Cashier is to act as the primary point of contact for our customers. You are responsible for ensuring the store remains “Ready for Business” through meticulous stock replenishment and merchandising, while providing swift and accurate service at the till points. This role is ideal for a self-motivated performer who can balance technical cashier duties with the physical demands of maintaining a high-standard sales floor.
Key Performance Areas & Responsibilities
1. Exceptional Customer Service
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Shopper Assistance: Proactively assist customers in locating products, sizes, and styles across our clothing and cellular ranges.
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Query Resolution: Professionally attend to customer queries and complaints, ensuring every shopper leaves with a positive impression.
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Value-Added Service: Promote store-specific initiatives such as Lay-Bys and current seasonal promotions.
2. Efficient Cashier Duties
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Transaction Processing: Accurately handle cash, credit card, and debit card payments using the Point of Sale (POS) system.
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Administrative Tasks: Process Lay-Bys, customer refunds, and exchanges in accordance with company policy.
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Financial Controls: Ensure accurate till balancing at the end of every shift and report any discrepancies to the Supervisor immediately.
3. Merchandising & Housekeeping
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Stock Availability: Ensure the sales floor is constantly replenished so that popular items are always available.
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Pricing Accuracy: Verify that all stock is correctly priced and that shelf edge labels (SELs) match the current promotional cycle.
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Visual Standards: Maintain impeccable housekeeping and merchandising standards to enhance the customer experience.
4. Risk Management & Loss Prevention
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Asset Protection: Ensure products are tagged in line with company policy to prevent shrinkage.
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Stock Integrity: Participate in regular stock takes and mini-counts.
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Security Vigilance: Remain alert for shoplifters or fraudulent activities and report suspicious behavior to Management without delay.
5. Values & Compliance
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Company Culture: Consistently live the Ackermans values—courage, care, and commitment—in every task.
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Policy Adherence: Follow all store policies, procedures, and safety protocols to the letter.
Knowledge, Skills & Experience Required
To be successful in this application, candidates should meet the following:
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Experience: Previous retail experience (Cashier or Shop Assistant) is highly advantageous.
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Communication: Must be fluent in English (written and verbal). Ability to speak a second official language is a major benefit.
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Attributes: High energy levels, tenacious, highly motivated, and target-driven.
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Education: A Grade 12 (Matric) certificate is the standard requirement.
Core Competencies
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Accuracy: Precision at the till point to ensure minimal overs and unders.
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Agility: The ability to move quickly between the till and the sales floor as customer traffic changes.
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Integrity: Sincerity and honesty in handling cash and company assets.
Why Join the Ackermans Team?
Ackermans is a household name that has been part of South African families for generations. Joining us offers:
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Growth Opportunities: We invest in our people; many of our managers started in entry-level roles.
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Dynamic Environment: Gain experience in a fast-paced retail setting where no two days are the same.
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Stability: Employment with a market-leading retail giant.
How to Apply
If you are self-motivated and passionate about retail performance, apply now via our official careers portal. We aim to respond to suitable candidates within one week.
Official Apply Link: Shop Assistant / Cashier – Gauteng
Explore More Retail & Cashier Careers
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