Shift Leader | Cape Union Mart Careers South Africa – Eastgate, Johannesburg

October 31, 2025 admin Uncategorized 0

About Cape Union Mart International

Cape Union Mart International is a leading retail company specializing in outdoor lifestyle products and clothing. With a strong presence across South Africa, the company is committed to delivering exceptional customer experiences, promoting innovation in retail, and fostering employee growth and development.

Explore more retail and management career opportunities on Jobs and Career Opportunities.

Position Overview

Job Title: Shift Leader – Poetry
Location: Eastgate, Johannesburg, Gauteng
Employment Type: Permanent
Division: Poetry
Business Unit: Stores Central
Minimum Experience: Associate

The Shift Leader is responsible for managing day-to-day store operations, leading the sales team, and ensuring that the store achieves its turnover and profit targets while delivering exceptional customer service. This role is ideal for experienced retail professionals with leadership skills who thrive in a dynamic and fast-paced retail environment.

Key Responsibilities

  • Assist in managing all aspects of store operations.

  • Maximise sales turnover and profitability while minimising stock shrinkage.

  • Deliver exceptional customer service by implementing the company’s customer experience strategy.

  • Lead talent management including selection, training, coaching, retention, and recognition of team members.

  • Implement innovative visual merchandising strategies to optimise sales.

  • Ensure all company policies, procedures, and health & safety standards are adhered to.

  • Create a motivating and inspiring team environment aligned with company culture.

  • Support the development of a fun and engaging retail experience for both staff and customers.

Behavioural Requirements

  • Integrity and honesty when handling cash and finances.

  • Inspirational leadership and passion for retail.

  • Ownership and accountability for store performance.

  • Strong relationship-building skills with both staff and customers.

  • Innovation and adaptability to change management.

  • Ability to think critically and solve problems efficiently.

Minimum Requirements

  • Matric / Grade 12 or equivalent.

  • Minimum 3 years of retail management experience.

  • Microsoft Office proficiency.

  • Clear criminal record.

  • Excellent communication skills across all levels of the organization.

Why Join Cape Union Mart International

  • Be part of a leading retail brand known for its commitment to outdoor lifestyle and adventure.

  • Opportunity to grow your career in retail management with training and development support.

  • Work in a dynamic, customer-focused environment that rewards performance and innovation.

  • Enjoy a collaborative work culture that encourages creativity, accountability, and team spirit.

How to Apply

Interested candidates should submit their applications before the closing date, 02 November 2025, via Cape Union Mart International’s official career channels. Only shortlisted applicants will be contacted.

For more retail and management career opportunities, visit Jobs and Career Opportunities.

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