Pepkor Lifestyle, a key division of the JSE-listed Pepkor Group, is seeking a meticulous and highly organized Service Centre Clerk to join the Operations Coastal team in Gqeberha (Port Elizabeth). This permanent entry-level position is vital for the smooth administrative and operational functioning of the Service Centre. If you possess a formal qualification in HR or Business Administration and have a proven track record in high-volume administrative environments, this is an excellent opportunity to join a leader in the FMCG and Supply Chain industry.
Job Overview
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Closing Date: 2025/12/31
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Reference: Pepkor Lifestyle – Port Elizabeth
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Job Title: Service Centre Clerk
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Division: Logistics – Operations Coastal
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Job Type: Permanent
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Location: Gqeberha, Eastern Cape, South Africa
Job Purpose
The primary purpose of the Service Centre Clerk is to provide a comprehensive clerical service that ensures the effective and efficient administration of the Service Centre. You will act as the administrative backbone of the facility, managing critical data ranging from employee payroll inputs to inventory control, all while ensuring compliance with safety and operational standards.
Key Performance Areas & Responsibilities
1. HR Administration & Payroll Support
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Time & Attendance: Action employee clocking data on a daily basis, ensuring accuracy before submission to the HR department for salary processing.
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Query Resolution: Investigate and resolve all employee queries related to salaries, leave balances, and benefits for the warehouse staff.
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Reporting: Compile detailed employee-related reports for the Line Manager to assist in workforce planning and performance tracking.
2. Operational & Inventory Administration
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Inventory Control: Execute Service Centre inventory control and implement safekeeping practices to minimize loss and ensure stock accuracy.
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Petty Cash: Manage petty cash administration, ensuring all transactions are recorded and reconciled according to financial policies.
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Systems Management: Utilize SAP systems to maintain records and manage administrative workflows within the warehouse environment.
3. Compliance & Customer Centricity
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Health & Safety: Execute activities in strict compliance with relevant safety policies and procedures to maintain a secure working environment.
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Customer Service: Interact with both internal and external customers in a professional, customer-centric manner.
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Collaboration: Demonstrate effective self-management and teamwork, with the ability to multi-skill across various departments as operational needs change.
Qualification and Experience Requirements
To be considered for this administrative role at Pepkor Lifestyle, candidates must meet the following mandatory criteria:
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Education: Grade 12 plus a Compulsory Tertiary Qualification in Human Resource Management or Business Administration.
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Experience: Minimum of 3+ years’ experience in an administrative role, preferably within a warehouse, logistics, or FMCG environment.
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Software Proficiency: High level of competency in SAP systems, MS Excel, and MS Word.
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Skills: Strong numeracy and literacy skills are essential for accurate record maintenance and payroll support.
Core Competencies
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Attention to Detail: Precision in managing clocking data and warehouse stock controls.
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Sense of Urgency: Ability to meet strict deadlines, particularly regarding payroll submissions and reporting.
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Integrity & Values: Maintaining confidentiality and ethical standards when handling sensitive employee information.
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Resilience: Emotional maturity and personal resilience to work effectively under pressure in a fast-paced supply chain hub.
Why Join Pepkor Lifestyle?
Pepkor is one of the largest retailers in Africa, offering unparalleled stability and a vast network for career growth. The Logistics division is the engine room of the group, and working at the Gqeberha Service Centre puts you at the heart of coastal operations. Pepkor values diversity and offers a professional environment where administrative excellence is recognized and rewarded.
How to Apply
If you meet the compulsory tertiary qualification and have the required 3 years of administrative experience, please submit your application via the official Pepkor recruitment portal:
Official Apply Link: Service Centre Clerk – Pepkor Lifestyle
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