Company: Motus Corporation
Location: Bryanston, Sandton, Gauteng
Job Type: Permanent | Full-Time
Experience Level: Mid-Senior
Industry: Luxury Automotive | Customer Service | Administration
Closing Date: 09 April 2026
About the Role
Motus Mercedes-Benz Bryanston — one of South Africa’s most prestigious luxury automotive dealerships — is hiring a Service Advisor Administrator to deliver a five-star client experience across every service touchpoint.
This is a career-defining opportunity for a detail-driven professional who thrives in a high-performance, customer-first environment. You will be the vital link between our valued clients and our world-class service team, ensuring every interaction reflects the Mercedes-Benz standard of excellence.
Whether you come from a luxury automotive dealership, a premium financial services environment, or a high-end customer service background — if you are organised, professional, and passionate about delivering exceptional experiences, we want to hear from you.
Key Responsibilities
- Manage and schedule client vehicle service appointments via phone, email, and in person — delivering a seamless, premium booking experience every time
- Serve as the primary client liaison, providing real-time status updates on vehicle servicing and handling all enquiries with professionalism and warmth
- Maintain comprehensive and accurate records of client accounts, vehicle service histories, warranties, and appointment details
- Coordinate workflow between the front-of-house team and the technical service department to maximise efficiency and ensure on-time delivery
- Process customer payments, manage billing enquiries, and handle all financial transactions accurately
- Resolve client concerns swiftly and professionally, upholding Mercedes-Benz’s global reputation for exceptional after-sales care and customer satisfaction
- Support the service management team in achieving department KPIs, revenue targets, and customer satisfaction scores
Requirements & Qualifications
- Matric / Grade 12 certificate (minimum); relevant tertiary qualification in business administration or customer relations is advantageous
- Minimum 2 years of experience in a customer service, front-office administration, or client-facing role
- Excellent verbal and written communication skills — confident, clear, and professional across all channels
- Strong organisational skills and meticulous attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and dealership management software
- Calm and composed under pressure — able to manage multiple priorities in a fast-paced, high-value environment
- Prior experience in a luxury automotive dealership, vehicle finance, or premium retail service environment is a strong advantage
Why Join Motus Mercedes-Benz Bryanston
- Represent one of the world’s most iconic and trusted luxury automotive brands
- Work within a structured, professional team with clear career progression and growth opportunities
- Competitive remuneration package commensurate with experience
- Permanent, full-time position offering long-term job security and stability
- Be part of Motus Corporation — one of South Africa’s largest and most respected automotive retail groups
How to Apply
Submit your updated CV and a brief cover letter outlining your relevant experience and why you are the right fit for this role.
Application Deadline: 09 April 2026
Only shortlisted candidates will be contacted. If you do not hear from us within 14 days of the closing date, please consider your application unsuccessful.
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