Department of Employment & Labour Hiring Now | UIF Senior Admin Officer Jobs KwaZulu-Natal | 45 Positions | Unemployment Insurance Operations Vacancy KZN 2026
The Department of Employment and Labour (DEL) is recruiting 45 Senior Administration Officers: UIF Operations across 21 locations throughout KwaZulu-Natal — offering a permanent government salary of R397 116 per annum. This is the largest single government recruitment event in KwaZulu-Natal in the current batch — covering Labour Centres and Satellite Offices from Durban and Pinetown to Ladysmith, Richards Bay, Port Shepstone, and Umzimkhulu. Candidates with an NQF Level 6 qualification in a relevant field and 2 years of client services, claims processing, or insurance experience are eligible to apply — with posts available across every major KZN region simultaneously.
📋 Government | 45 Posts | 21 KZN Locations | R397 116 p.a. | DEL UIF Operations | Apply Now.
All 45 Posts — Location, Reference Number & Positions
| Location | Type | Ref No | Posts |
|---|---|---|---|
| Bergville | Satellite Office | HR4/4/3/16 | 3 |
| Bridge City | Satellite Office | HR4/4/3/17 | 1 |
| Chatsworth | Satellite Office | HR4/4/3/18 | 1 |
| Durban | Labour Centre | HR4/4/3/19 | 4 |
| Emadlangeni | Satellite Office | HR4/4/3/20 | 3 |
| Empangeni | Satellite Office | HR4/4/3/21 | 3 |
| Eshowe | Satellite Office | HR4/4/3/22 | 3 |
| Estcourt | Labour Centre | HR4/4/3/3/23 | 2 |
| Greytown | Satellite Office | HR4/4/3/24 | 1 |
| Hammarsdale | Satellite Office | HR4/4/3/25 | 2 |
| Ixopo | Labour Centre | HR4/4/3/26 | 1 |
| Ladysmith | Labour Centre | HR4/4/3/27 | 3 |
| Phoenix | Satellite Office | HR4/4/3/28 | 1 |
| Pinetown | Labour Centre | HR4/4/3/29 | 4 |
| Pongola | Satellite Office | HR4/4/3/30 | 3 |
| Port Shepstone | Labour Centre | HR4/4/3/31 | 1 |
| Stanger | Labour Centre | HR4/4/3/32 | 1 |
| Umlazi | Satellite Office | HR4/4/3/33 | 1 |
| Umzimkhulu | Satellite Office | HR4/4/3/34 | 3 |
| Umzinto / Park Rynie | Satellite Office | HR4/4/3/35 | 3 |
| Verulam | Labour Centre | HR4/4/3/36 | 1 |
| TOTAL | 45 |
Job Overview – Senior Administration Officer: UIF Operations
| Detail | Information |
|---|---|
| Job Title | Senior Administration Officer: UIF Operations |
| Department | Department of Employment and Labour (DEL) |
| Province | KwaZulu-Natal |
| Total Posts | 45 across 21 locations |
| Salary | R397 116 per annum |
| Job Type | Permanent — Government |
| Qualification | NQF Level 6 in relevant field — essential |
| Experience | 2 years in client services / claims processing / insurance — essential |
| Application Status | ✅ Open – Apply Now |
About the Department of Employment and Labour — UIF
The Department of Employment and Labour (DEL) administers South Africa’s Unemployment Insurance Fund (UIF) — one of the country’s most critical social protection mechanisms, providing short-term relief to workers who become unemployed, go on maternity leave, or are unable to work due to illness. The UIF is administered through a national network of Labour Centres and Satellite Offices — with KwaZulu-Natal’s network covering urban, peri-urban, and rural communities from the Durban Metro to the Drakensberg, KZN Midlands, North Coast, South Coast, and deep rural areas.
The Senior Administration Officer: UIF Operations is the frontline professional responsible for delivering UIF services to the public — processing claims, supervising administrative resources, providing quality assurance, and ensuring that KwaZulu-Natal workers receive their UIF benefits accurately and timeously.
Purpose of the Role
The Senior Administration Officer: UIF Operations is responsible for providing Unemployment Insurance services to the public, administering UIF claims and processing, providing quality assurance on applications, and supervising human, financial, and asset resources within the section — at their assigned Labour Centre or Satellite Office across KwaZulu-Natal.
Key Responsibilities – Senior Administration Officer: UIF Operations
UIF Client Services
- Provide Unemployment Insurance services through direct interaction with customers — assisting UIF claimants with applications, enquiries, and the full claims submission process at the assigned Labour Centre or Satellite Office.
- Apply Batho Pele Principles in all client interactions — ensuring courteous, professional, and efficient service delivery to every UIF claimant.
Claims Administration & Processing
- Administer UI Claims and Processing Services — managing the full administrative lifecycle of UIF claims from receipt through processing to payment authorisation.
- Provide quality assurance and follow-up on Unemployment Insurance applications — checking completeness, accuracy, and compliance before submission and monitoring progress through the system.
Supervision of Resources
- Supervise human, financial, and equipment/asset resources within the section — providing day-to-day oversight, guidance, and performance management for administrative staff at the Labour Centre or Satellite Office.
Minimum Requirements
Qualification — Essential
An undergraduate qualification at NQF Level 6 in one of the following:
- Operations Management
- Public Management or Administration
- Business Administration or Management
- Administrative Management
- Management
- Financial Accounting
- Finance
(As recognised by SAQA)
Work Experience — Essential
- Minimum 2 years of functional experience in a Client Services environment, Claims Processing environment, Operations environment, or Insurance environment
Knowledge Required
- Unemployment Insurance Act and Regulations (UIA)
- Unemployment Insurance Contributions Act (UICA)
- Department of Employment & Labour and UIF Policies and Procedures
- Operations Systems
- Batho Pele Principles
- Protection of Personal Information Act (POPIA)
Skills Required
- Interpersonal skills
- Presentation skills
- Listening skills
- Communication — verbal and written
- Computer literacy
- Problem solving
- Planning and organising
How to Apply — Location-Specific Application Details
Each location has a separate application address and email. Quote the correct reference number for your preferred location. You may apply for more than one location by submitting a separate application for each.
Bergville Satellite Office — HR4/4/3/16 (3 Posts)
Email: JobsKZN5@Labour.gov.za Post/Hand deliver: Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 / 35 Keate Street, Ladysmith Enquiries: Ms L Radebe — (036) 307 0898 / 7097
Bridge City Satellite Office — HR4/4/3/17 (1 Post)
Email: Jobs-KZN37@labour.gov.za Post/Hand deliver: Durban Labour Centre, PO Box 10074, Durban 4056 / Govt Buildings Masonic Grove, 16 Beach Grove, Durban Enquiries: Mr SA Mchunu — (031) 336 1500
Chatsworth Satellite Office — HR4/4/3/18 (1 Post)
Email: Jobs-KZN24@Labour.gov.za Post/Hand deliver: Prospecton Labour Centre, PO Box 343, Umbongintwini 4120 / No. 3 Prospecton Place, Prospecton Enquiries: Mr K Naidoo — (031) 065 0100
Durban Labour Centre — HR4/4/3/19 (4 Posts)
Email: Jobs-KZN37@labour.gov.za Post/Hand deliver: PO Box 10074, Durban 4056 / Govt Buildings Masonic Grove, 16 Beach Grove, Durban Enquiries: Mr SA Mchunu — (031) 336 1500
Emadlangeni Satellite Office — HR4/4/3/20 (3 Posts)
Email: Jobs-KZN20@Labour.gov.za Post/Hand deliver: Newcastle Labour Centre, Private Bag X9925, Newcastle 3370 / 29 Scott Street, Newcastle 2940 Enquiries: Mr S Pillay — (036) 638 1900
Empangeni Satellite Office — HR4/4/3/21 (3 Posts)
Email: Jobs-KZN48@Labour.gov.za Post/Hand deliver: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 / 11 Lira Rink Road, Richards Bay Enquiries: Mr I Ximba — (035) 760 1614
Eshowe Satellite Office — HR4/4/3/22 (3 Posts)
Email: Jobs-KZN48@Labour.gov.za Post/Hand deliver: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 / 11 Lira Rink Road, Richards Bay Enquiries: Mr I Ximba — (035) 760 1614
Estcourt Labour Centre — HR4/4/3/3/23 (2 Posts)
Email: Jobs-KZN26@Labour.gov.za Post/Hand deliver: PO Box 449, Estcourt, 3310 / 75 Phillip Street, Estcourt Enquiries: Mr J Fakazi — (036) 352 7767
Greytown Satellite Office — HR4/4/3/24 (1 Post)
Email: Jobs-KZN41@Labour.gov.za Post/Hand deliver: Pietermaritzburg Labour Centre, Private Bag X9048, Pietermaritzburg, 3200 / 370 Langalibalele Street, Pietermaritzburg Enquiries: Mr M September — (033) 341 5300
Hammarsdale Satellite Office — HR4/4/3/25 (2 Posts)
Email: Jobs-KZN11@Labour.gov.za Post/Hand deliver: Pinetown Labour Centre, PO Box 1025, Pinetown, 3610 / 49 Kings Road, Pinetown Enquiries: Mr B Gwala — (031) 701 7740
Ixopo Labour Centre — HR4/4/3/26 (1 Post)
Email: Jobs-KZN50@Labour.gov.za Post/Hand deliver: Richmond Labour Centre, PO Box 852, Richmond 3780 / 60 Shepstone Street, Richmond Enquiries: Mr P Mtolo — (033) 212 2768
Ladysmith Labour Centre — HR4/4/3/27 (3 Posts)
Email: Jobs-KZN53@Labour.gov.za Post/Hand deliver: Private Bag X9925, Ladysmith, 3370 / 35 Keate Street, Ladysmith Enquiries: Ms L Radebe — (036) 638 1900
Phoenix Satellite Office — HR4/4/3/28 (1 Post)
Email: JobsKZN34@Labour.gov.za Post/Hand deliver: Verulam Labour Centre, PO Box 1144, Verulam / 13 Wick Street, Verulam Enquiries: Mr B Zondi — (032) 541 5600
Pinetown Labour Centre — HR4/4/3/29 (4 Posts)
Email: Jobs-KZN11@Labour.gov.za Post/Hand deliver: PO Box 1025, Pinetown, 3610 / 49 Kings Road, Pinetown Enquiries: Mr B Gwala — (031) 701 7740
Pongola Satellite Office — HR4/4/3/30 (3 Posts)
Email: JobsKZN58@Labour.gov.za Post/Hand deliver: PO Box 430, Vryheid / 99 Landrose Street, Vryheid Enquiries: Mr F Dladla — (034) 5980 8916
Port Shepstone Labour Centre — HR4/4/3/31 (1 Post)
Email: Jobs-KZN55@Labour.gov.za Post/Hand deliver: PO Box 379, Port Shepstone 4240 / 17 Bisset Street, Port Shepstone Enquiries: Mr S Biyase — (039) 688 6900
Stanger Labour Centre — HR4/4/3/32 (1 Post)
Email: JobsKZN40@Labour.gov.za Post/Hand deliver: PO Box 138, Stanger 4450 / 12 Cator Street, Stanger Enquiries: Ms S Mkhize — (032) 551 7300
Umlazi Satellite Office — HR4/4/3/33 (1 Post)
Email: Jobs-KZN35@Labour.gov.za Post/Hand deliver: Prospecton Labour Centre, PO Box 343, Umbongintwini 4120 / No. 3 Prospecton Place, Prospecton Enquiries: Mr K Naidoo — (031) 065 0100
Umzimkhulu Satellite Office — HR4/4/3/34 (3 Posts)
Email: Jobs-KZN1@Labour.gov.za Post/Hand deliver: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 / 59 Hope Street, Kokstad Enquiries: Mr S Ngqoza — (039) 727 2140
Umzinto / Park Rynie Satellite Office — HR4/4/3/35 (3 Posts)
Email: Jobs-KZN55@Labour.gov.za Post/Hand deliver: Port Shepstone Labour Centre, PO Box 379, Port Shepstone 4240 / 17 Bisset Street, Port Shepstone Enquiries: Mr S Biyase — (039) 688 6900
Verulam Labour Centre — HR4/4/3/36 (1 Post)
Email: JobsKZN34@Labour.gov.za Post/Hand deliver: PO Box 1144, Verulam / 13 Wick Street, Verulam Enquiries: Mr B Zondi — (032) 541 5600
Why Join the Department of Employment & Labour as Senior Admin Officer: UIF?
- 45 Posts Across KwaZulu-Natal — The largest single DEL recruitment event in KwaZulu-Natal in this batch — with posts in your own community, eliminating long commutes and enabling meaningful local service delivery
- R397 116 per annum — A competitive government salary for an NQF Level 6 qualified professional with 2 years of relevant experience — with transparent annual progression and the full government benefits package
- GEPF Pension, Medical Aid Subsidy & Full Government Benefits — Long-term financial security and a total compensation package that consistently outperforms equivalent private sector claims and client services roles
- Direct Community Impact — Administering UIF claims means directly helping KwaZulu-Natal workers access financial support during unemployment, illness, and maternity — some of the most meaningful public service work available in the province
- Career Development in Public Employment Services — Senior Administration Officers build specialist expertise in the UIA, UICA, and DEL operational systems that creates a strong foundation for advancement into supervisory, management, and policy roles within the DEL
Career Growth Path – DEL UIF Operations
- Senior Administration Officer (UIF) → UIF Operations Supervisor
- Supervisor → Assistant Director — UIF Operations
- Assistant Director → Deputy Director — Labour Centre Management
- Deputy Director → Director — Employment & Labour Services
Frequently Asked Questions – UIF Senior Admin Officer Jobs
What is the UIF and what does a Senior Admin Officer do day-to-day? The Unemployment Insurance Fund (UIF) provides short-term financial relief to workers who lose their jobs, go on maternity or adoption leave, or are unable to work due to illness. Contributions are made by employers and employees monthly. The Senior Administration Officer is the frontline DEL professional who interacts directly with claimants — checking application completeness, processing claims through the DEL’s operating systems, providing quality assurance, and following up on outstanding matters — while also supervising the administrative staff and resources of the section.
What NQF Level 6 qualifications are accepted? The post accepts any undergraduate qualification at NQF Level 6 recognised by SAQA in the fields of Operations Management, Public Management or Administration, Business Administration or Management, Administrative Management, Management, Financial Accounting, or Finance. This includes National Diplomas, Higher Certificates, and Bachelor’s Degrees at NQF Level 6 from TVET colleges, universities of technology, and traditional universities — provided they are SAQA-accredited.
Can I apply for more than one location? Yes — candidates may apply for multiple locations by submitting a separate application for each, quoting the correct reference number for each post. Each location has a distinct reference number and application address — both must be correctly quoted. Applying for multiple geographically accessible locations significantly increases your overall probability of appointment from this single recruitment batch.
What is the difference between a Labour Centre and a Satellite Office? A Labour Centre is a fully staffed DEL office that provides the complete range of employment and labour services — including UIF, employment services, inspection services, and labour relations. A Satellite Office is a smaller, community-based access point that primarily delivers UIF and basic employment services to communities that would otherwise need to travel to the nearest Labour Centre. Senior Admin Officers at Satellite Offices serve smaller but often more vulnerable and underserved communities.
What knowledge of the UIA and UICA is required? The Unemployment Insurance Act (UIA) governs the conditions under which workers may claim UIF benefits — including qualifying criteria, benefit types, and claim procedures. The Unemployment Insurance Contributions Act (UICA) governs employer and employee contribution obligations. The Senior Administration Officer must apply both Acts in assessing and processing claims — understanding qualifying periods, exclusion categories, benefit calculation methods, and appeals procedures to provide accurate, compliant UIF services.
⚠️ How to Apply
Identify your preferred location(s) from the table above, note the correct reference number and application email/address, and submit your application. You may apply for multiple locations simultaneously using separate applications.
For all KwaZulu-Natal UIF posts, address applications to: Subdirectorate: Human Resources Operations, KwaZulu-Natal
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Post last updated: March 2026 | Keywords: senior administration officer UIF jobs KwaZulu-Natal 2026, Department of Employment Labour vacancy KZN, UIF operations officer jobs Durban, government UIF claims administrator KZN, DEL senior admin officer 45 posts, Labour Centre jobs KwaZulu-Natal 2026, unemployment insurance officer vacancy KZN, government NQF Level 6 jobs KwaZulu-Natal, DEL jobs KZN 2026, senior admin UIF operations South Africa 2026
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