Department of Employment and Labour is inviting suitably qualified and experienced candidates to apply for the position of Senior Administration Officer: UIF Claims Processor. These permanent positions are available across multiple Labour Centres in the North West Province. The successful candidates will play a critical role in administering Unemployment Insurance Fund (UIF) claims, ensuring service excellence, legislative compliance, and effective client support.
This opportunity is ideal for professionals with experience in client services, claims processing, insurance, or public administration environments, who are committed to service delivery and operational excellence within the public sector.
Salary
R397 116 per annum
Available Posts and Duty Stations
The following posts are available. Applicants must apply for one centre only and quote the correct reference number:
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Christiana Labour Centre
Reference: HR4/4/12/01 – X3 Posts -
Klerksdorp Labour Centre
Reference: HR4/4/12/02 – X1 Post -
Lichtenburg Labour Centre
Reference: HR4/4/12/03 – X3 Posts -
Mogwase Labour Centre
Reference: HR4/4/12/04 – X3 Posts -
Potchefstroom Labour Centre
Reference: HR4/4/12/05 – X2 Posts -
Rustenburg Labour Centre
Reference: HR4/4/12/06 – X1 Post -
Taung Labour Centre
Reference: HR4/4/12/07 – X3 Posts -
Vryburg Labour Centre
Reference: HR4/4/12/08 – X3 Posts
Minimum Requirements
Applicants must meet all the following requirements:
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An undergraduate qualification at NQF Level 6, recognised by SAQA, in one of the following fields:
Operations Management, Public Management or Administration, Business Administration or Management, Administrative Management, Management, Financial Accounting, or Finance -
At least two (2) years’ functional experience in one of the following environments:
Client Services, Claims Processing, Operations, or Insurance
Knowledge Requirements
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Unemployment Insurance Act (UIA) and Regulations
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Unemployment Insurance Contributions Act (UICA)
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Department of Employment and Labour policies and UIF procedures
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Operations systems
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Batho Pele Principles
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Protection of Personal Information Act (POPIA)
Skills and Competencies
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Strong interpersonal and communication skills (verbal and written)
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Presentation and listening skills
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Computer literacy
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Problem-solving ability
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Planning and organising skills
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Ability to work accurately under pressure
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Professional conduct and teamwork orientation
Key Duties and Responsibilities
The successful candidates will be responsible for the following core functions:
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Providing Unemployment Insurance services through direct interaction with clients
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Processing and administering UIF claims in accordance with legislative and policy requirements
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Conducting quality assurance and follow-ups on UIF applications
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Ensuring accurate claims processing and adherence to service standards
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Supervising allocated resources, including human resources, financial resources, and equipment/assets
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Supporting operational efficiency within the UIF Claims Processing environment
Enquiries
For role-specific enquiries, contact the relevant Labour Centre:
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Christiana: Mr P Motlhabane – 082 909 4142
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Klerksdorp: Mr T Tegele – 082 523 9489
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Lichtenburg: Ms N Mathule – 066 486 5064
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Mogwase: Mr B T Molefe – 082 908 1983
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Potchefstroom: Mr D Moshodi – 082 499 9382
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Rustenburg: Ms B C Dirane – 072 880 7919
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Taung: Mr T Lucas – 082 485 9486
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Vryburg: Mr P Mochwining – 082 908 1986
How to Apply
Applications must be submitted either by email or hand delivery/post. Applicants must clearly indicate the reference number for the Labour Centre they are applying to.
Email Applications
Send your application to the relevant email address below:
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Christiana Labour Centre: Jobs-NW9@labour.gov.za
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Klerksdorp Labour Centre: Jobs-NW011@labour.gov.za
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Lichtenburg Labour Centre: Jobs-NW013@labour.gov.za
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Mogwase Labour Centre: Jobs-NW014@labour.gov.za
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Potchefstroom Labour Centre: Jobs-NW015@labour.gov.za
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Rustenburg Labour Centre: Jobs-NW012@labour.gov.za
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Taung Labour Centre: Jobs-NW7@labour.gov.za
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Vryburg Labour Centre: Jobs-NW8@labour.gov.za
Hand Delivery or Postal Applications
Applications may also be submitted to:
Chief Director: Provincial Operations
Private Bag X2040
Mmabatho
2735
Or hand deliver to:
Provident House
University Drive
Mmabatho
Important Notes
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Applications must be submitted to one centre only
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Late or incorrectly directed applications will not be considered
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Only shortlisted candidates will be contacted
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