Company: Dis-Chem Pharmacies Limited
Division: Retail
Location: Plettenberg Bay, Western Cape, South Africa
Job Type: Permanent
Experience Level: Entry Level
Industry: FMCG / Health & Wellness
Date Posted: 27 October 2025
Closing Date: 10 November 2025
About Dis-Chem Pharmacies
Dis-Chem Pharmacies is a leading retail pharmacy and health-focused brand in South Africa. The company is committed to delivering exceptional customer service and high-quality products across all its retail stores. Dis-Chem supports employees with career growth opportunities and fosters a professional, dynamic work environment.
Explore more retail and customer service opportunities at Jobs and Career Opportunities.
Position Overview
Dis-Chem Pharmacies’ Longships Mall store in Plettenberg Bay is seeking a Retail Store Assistant to support the overall management of the store. The role ensures operational and administrative duties are performed according to company policies and procedures while providing an excellent customer experience.
Key Responsibilities
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Manage and report all customer compliments and complaints to management
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Build professional relationships with customers
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Address and resolve customer stock queries promptly
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Maintain effective external communication with customers
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Assist customers with enquiries and refer them to appropriate departments
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Monitor customer turnover per hour rates according to company benchmarks
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Manage shorts and overs at the point of sale, including float control
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Handle refunds and return transactions accurately
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Ensure proper handling of back shopping and returned goods
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Verify and review deliveries and invoices for accuracy
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Support the Receiving Manager with Distribution Centre claims
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Manage and control high-risk stock effectively
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Prepare daily run reconciliations
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Ensure sufficient change is available for cashiers for smooth customer service
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Maintain effective liaison and document control (float, petty cash, cash on hand)
Minimum Requirements
Essential:
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Grade 12 / Matric
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Basic computer skills (Word, Excel, Outlook) and SAP
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Retail experience
Core Competencies
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Knowledge of retail administration and operations
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Strong teamwork and customer relations skills
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Leadership and management abilities
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Trustworthy, honest, and professional
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Ability to work under pressure and meet deadlines
Special Conditions of Employment
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South African citizen
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Clear criminal and credit records
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Valid driver’s license and/or reliable transport
Remuneration & Benefits
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Market-related salary
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Medical aid
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Provident fund
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Staff account
How to Apply
Submit your application via the official Dis-Chem Careers Portal:
👉 Apply Here
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