Front Office and Administrative Support Opportunity at Werkie

Werkie is recruiting a professional, friendly, and well-organised Receptionist (AD 40) / Ontvangsdame (AD 40) to join a client based in Pretoria, Gauteng, on a permanent basis. This entry-level opportunity is ideal for a receptionist with proven switchboard experience who takes pride in creating a welcoming front office environment while supporting daily administrative and operational activities.

The role serves as the first point of contact for clients, visitors, and callers, playing a key role in shaping first impressions of the business. The successful candidate will contribute to smooth office operations through effective communication, organisation, and attention to detail.

This position suits an individual who is service-driven, reliable, and comfortable managing multiple responsibilities within a professional office environment.

About the Role

The Receptionist is responsible for managing the front office and ensuring that all visitors and clients are received in a professional and welcoming manner. The role includes operating and managing the switchboard, handling incoming calls, performing general administrative duties, and maintaining a neat and organised reception area.

In addition to reception duties, the role supports office operations through stock control, coordination of cleaning services, and assistance with general front office administration. Maintaining high standards of professionalism, cleanliness, and organisation is essential in this position.

The Receptionist works standard office hours from 07:30 to 17:00 and is expected to contribute positively to a professional and efficient workplace.

Key Responsibilities

Reception and Customer Service

The Receptionist welcomes and assists all walk-in clients and visitors in a friendly, professional, and approachable manner. Creating a positive first impression is essential, as the receptionist represents the company at the front desk.

The role includes ensuring that visitors are attended to promptly and directed to the appropriate departments or staff members.

Switchboard and Call Management

Operating and managing the switchboard efficiently is a core requirement of the role. The Receptionist handles incoming calls, takes accurate messages, and routes calls to the relevant departments or individuals.

Clear communication, professional telephone etiquette, and attention to detail are essential to ensure effective call handling.

Administrative Support

The role involves performing general administrative tasks to support daily office operations. This may include filing, basic data capturing, document handling, and assisting with routine office administration as required.

The Receptionist plays a support role in ensuring that office processes run smoothly and efficiently.

Office and Reception Area Management

The Receptionist ensures that the reception area is always neat, professional, and welcoming. This includes maintaining cleanliness and presentation standards in reception, waiting areas, and coffee or refreshment areas.

A tidy and organised front office contributes to a professional business image and positive client experience.

Cleaner Supervision and Hygiene Standards

The role includes managing cleaners and ensuring that cleaning standards are consistently maintained throughout the office. This involves monitoring cleanliness, addressing issues promptly, and ensuring that hygiene standards are upheld.

Kitchen and Office Stock Control

The Receptionist oversees kitchen and office stock control, ensuring that supplies are monitored and replenished when necessary. This includes managing stock levels, keeping supplies organised, and ensuring availability of essential items.

Attention to stock levels supports uninterrupted daily operations.

General Front Office Duties

The Receptionist assists with general front office duties typically associated with a receptionist role. This may include coordinating deliveries, assisting staff with basic queries, and supporting office administration where required.

Flexibility and a proactive approach are important in meeting operational needs.

Company Environment

The client operates within a professional business environment where strong customer service, organisation, and attention to detail are highly valued. The company places importance on creating a welcoming atmosphere for clients and ensuring that day-to-day office operations are supported by efficient front office administration.

The Receptionist plays a central role in supporting this environment by maintaining professionalism, consistency, and operational standards.

Minimum Requirements

Candidates applying for this role must meet the following requirements:

Matric qualification
Minimum 2+ years’ experience in a receptionist or similar front office role
Proven switchboard experience
Any additional qualification will be advantageous

Key Skills and Characteristics

The ideal candidate will demonstrate the following:

Proficiency in Microsoft Excel, Word, and MS Office
Friendly, professional, and approachable demeanour
Strong organisational and multitasking abilities
High levels of reliability and attention to detail
Service-driven mindset and strong work ethic
Ability to work independently and manage routine responsibilities
Professional personal presentation

Salary and Working Hours

Salary: Up to R15 000 per month
Working Hours: 07:30 – 17:00
Available Positions: 1
Start Date: ASAP

Why This Opportunity

This role offers the opportunity to work in a stable, professional office environment where front office excellence is valued. It is well suited to individuals who enjoy interacting with people, maintaining order and organisation, and contributing to smooth daily operations.

The position provides exposure to a range of administrative and coordination responsibilities, supporting career development in office administration and customer service.

Employment Details

Position Type: Permanent
Company: Werkie (Client Placement)
Department: Admin
Location: Pretoria, Gauteng
Industry: Manufacturing
Job Functional Area: Reception / Front Office
Experience Level: Entry Level

Apply for Receptionist (AD 40) / Ontvangsdame (AD 40)

Candidates who meet the above requirements and are ready to be the welcoming face of a professional organisation are encouraged to apply.

👉 Apply for Receptionist – Pretoria

If you do not receive feedback after applying, please consider your application unsuccessful.

Explore More Job Opportunities

👉 Receptionist and Admin Jobs
👉 Office Support Roles in Gauteng
👉 Permanent Entry-Level Jobs