Company: Empact Group
Location: Bloemfontein, Free State
Division: Empact Group Food Solutions
Job Type: Permanent
Experience Level: Mid-Senior
Industry: Food and Beverages
Functional Area: Operations
Date Posted: 03 November 2025
Closing Date: 28 November 2025
About Empact Group
Empact Group is one of South Africa’s leading providers of food, catering, and integrated facilities management services. Through its Food Solutions Division, the company partners with clients in the healthcare, corporate, industrial, and education sectors to deliver exceptional service and innovative dining experiences.
Driven by a passion for quality, people development, and sustainability, Empact Group continues to redefine excellence in the hospitality and food services industry. The organisation prides itself on empowering teams, driving operational performance, and positively impacting the communities it serves.
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Position Overview
Empact Group is seeking a highly skilled and experienced Project Manager (Healthcare) to join its Food Solutions Division in Bloemfontein, Free State.
This pivotal role focuses on managing catering operations in line with Empact Group’s strategic direction, contractual obligations, and industry compliance standards. The successful candidate will ensure operational excellence in food production, client service delivery, and workforce management, particularly within healthcare environments.
This is an exciting opportunity for a results-driven professional who excels in hospital catering management, project implementation, and customer satisfaction.
Key Responsibilities
Operational Management
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Manage the daily operations of the assigned healthcare unit in line with company strategy and client contracts.
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Oversee efficient and compliant food production processes to ensure seamless service delivery.
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Ensure the delivery of high-quality, nutritious, and compliant meals tailored to client and patient needs.
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Coordinate and execute events and special catering functions within the facility.
Menu and Food Production Oversight
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Lead menu planning, recipe standardisation, and costing to maintain consistency and profitability.
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Oversee kitchen operations to ensure food quality and safety compliance.
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Foster innovation in menu design while aligning with healthcare dietary standards.
Financial and Administrative Control
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Manage daily financial processes including budget tracking, stock control, and invoicing.
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Monitor gross profit margins and implement cost-saving measures.
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Ensure effective utilisation of electronic meal ordering systems and proper data management.
Compliance and Governance
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Uphold strict adherence to Health, Safety, and Environmental (HSE) legislation.
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Maintain accurate records for all compliance inspections, audits, and quality control checks.
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Ensure full compliance with food safety (HACCP) and industry best practices.
People Management
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Lead workforce planning, payroll administration, and performance management processes.
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Promote a culture of teamwork, accountability, and continuous improvement.
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Train and mentor staff to enhance operational capability and career growth.
Client and Service Excellence
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Build strong relationships with clients, ensuring exceptional service and satisfaction.
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Implement initiatives to continuously improve quality and efficiency.
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Monitor performance against Service Level Agreements (SLAs) and brand standards.
Minimum Requirements
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Relevant tertiary qualification in Food & Beverage Services, Hospitality, or Culinary Arts (preferred).
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Minimum of 10 years’ experience in hospital catering (essential).
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Proven success managing operations in competitive and sensitive markets.
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Project management experience within the hospitality or catering sector (advantageous).
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Strong background in costing, budgeting, forecasting, and financial control.
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Experience implementing change management programs and new unit mobilisations.
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Proven leadership in managing multidisciplinary teams.
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Valid driver’s licence required.
Core Competencies
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Comprehensive understanding of the hospital catering environment.
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Strong financial and analytical acumen with a focus on profitability and cost control.
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Excellent communication, leadership, and organizational abilities.
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Ability to plan and deliver high-quality catering projects within tight deadlines.
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Strong commitment to compliance, hygiene, and safety standards.
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Customer-focused with the ability to enhance satisfaction and retention.
Why Join Empact Group
Joining Empact Group means becoming part of a visionary organisation that values people, performance, and purpose. As a Project Manager (Healthcare), you will:
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Work in a supportive, people-centric culture committed to your professional growth.
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Lead impactful projects that directly enhance healthcare and patient experiences.
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Enjoy opportunities for career advancement and ongoing training.
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Collaborate with a dynamic team of professionals dedicated to service excellence and innovation.
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Be part of a company that prioritises sustainability, ethical operations, and social responsibility.
Employment Equity Commitment
Empact Group is an equal opportunity employer that promotes fairness, diversity, and inclusion. In alignment with the company’s Employment Equity Policy, preference will be given to suitably qualified candidates from designated groups.
POPIA Compliance Notice
Empact Group complies with the Protection of Personal Information Act (POPIA). All personal information collected during recruitment will be stored securely and used only for recruitment-related purposes in accordance with data protection laws.
How to Apply
Qualified candidates are invited to apply online via the official Empact Group Careers Portal before the closing date.
Application Guidelines:
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Submit an updated CV highlighting relevant qualifications and experience.
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Attach certified copies of ID, certificates, and references.
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Use the job title: Project Manager (Healthcare) – Bloemfontein, Free State.
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Only shortlisted candidates will be contacted.
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