The Department of Employment and Labour is inviting applications for Client Service Officer: Assessor (X45 Posts) across various Labour Centres and Satellite Offices in the Eastern Cape. This is a permanent government opportunity offering stability, structured growth, and the chance to serve communities by assisting clients with UIF-related services.

With a salary of R269 499 per annum, this position is ideal for candidates who have completed Grade 12 and are looking to enter the public service environment. No prior experience is required.

Salary

R269 499 per annum

Available Centres and Reference Numbers

The posts are distributed across multiple Labour Centres and Satellite Offices as follows:

Butterworth Labour Centre and Satellite Offices

• Butterworth (Centane Satellite Office) – Ref: HR4/4/10/01 (X1 Post)

• Butterworth (Idutywa Satellite Office) – Ref: HR4/4/10/02 (X1 Post)

• Butterworth (Nqamakwe Satellite Office) – Ref: HR4/4/10/03 (X1 Post)

• Butterworth (Tsomo Satellite Office) – Ref: HR4/4/10/04 (X1 Post)

• Butterworth (Willowvale Satellite Office) – Ref: HR4/4/10/05 (X1 Post)

Cradock and Surrounding Areas

• Cradock Labour Centre – Ref: HR4/4/10/06 (X1 Post)

• Cradock (Somerset East Satellite Office) – Ref: HR4/4/10/07 (X1 Post)

East London and Surrounding Areas

• East London (EL IDZ Satellite Office) – Ref: HR4/4/10/08 (X1 Post)

eMaxesibeni and Satellite Offices

• eMaxesibeni (Matatiele Satellite Office) – Ref: HR4/4/10/09 (X1 Post)

• eMaxesibeni (Mount Frere Satellite Office) – Ref: HR4/4/10/10 (X1 Post)

• eMaxesibeni (Ntabankulu Satellite Office) – Ref: HR4/4/10/11 (X1 Post)

Fort Beaufort and Satellite Office

• Fort Beaufort (Adelaide Satellite Office) – Ref: HR4/4/10/12 (X1 Post)

Graaf-Reinet and Satellite Offices

• Graaf-Reinet Labour Centre – Ref: HR/4/4/9/13 (X1 Post)

• Graaf-Reinet (Middelburg Satellite Office) – Ref: HR/4/4/10/14 (X1 Post)

• Graaf-Reinet (Willowmore Satellite Office) – Ref: HR/4/4/10/15 (X1 Post)

Kariega and Satellite Offices

• Kariega (Joubertina Satellite Office) – Ref: HR/4/4/10/16 (X1 Post)

• Kariega (Louterwater Satellite Office) – Ref: HR/4/9/10/17 (X1 Post)

• Kariega (Misgund Satellite Office) – Ref: HR/4/4/10/18 (X1 Post)

• Kariega (Hankey Satellite Office) – Ref: HR/4/4/10/19 (X1 Post)

• Kariega (Patensie Satellite Office) – Ref: HR/4/4/10/20 (X1 Post)

• Kariega (Jeffreys Bay Satellite Office) – Ref: HR/4/4/10/21 (X1 Post)

• Kariega (Humansdorp Satellite Office) – Ref: HR/4/4/10/22 (X1 Post)

Komani and Satellite Offices

• Komani Labour Centre – Ref: HR/4/4/10/23 (X1 Post)

• Komani (Cala Satellite Office) – Ref: HR/4/4/10/24 (X1 Post)

• Komani (Cofimvaba Satellite Office) – Ref: HR/4/4/10/25 (X1 Post)

• Komani (Lady Frere Satellite Office) – Ref: HR/4/4/10/26 (X1 Post)

• Komani (Whittlesea Satellite Office) – Ref: HR/4/4/10/27 (X1 Post)

Lusikisiki and Satellite Offices

• Lusikisiki (Bizana Satellite Office) – Ref: HR/4/4/10/28 (X1 Post)

• Lusikisiki (Flagstaff Satellite Office) – Ref: HR/4/4/10/29 (X1 Post)

• Lusikisiki (Port St Johns Satellite Office) – Ref: HR/4/4/10/30 (X1 Post)

Makhanda and Satellite Office

• Makhanda Labour Centre – Ref: HR4/4/10/31 (X1 Post)

• Makhanda (Port Alfred Satellite Office) – Ref: HR/4/4/10/32 (X1 Post)

Maletswai and Satellite Office

• Maletswai Labour Centre – Ref: HR/4/4/10/33 (X1 Post)

• Maletswai (Sterkspruit Satellite Office) – Ref: HR/4/4/10/34 (X1 Post)

Mdantsane

• Mdantsane (Berlin Satellite Office) – Ref: HR/4/4/10/35 (X1 Post)

Mthatha and Satellite Offices

• Mthatha Labour Centre – Ref: HR/4/4/10/36 (X1 Post)

• Mthatha (Mqanduli Satellite Office) – Ref: HR/4/4/10/37 (X2 Posts)

• Mthatha (Libode Satellite Office) – Ref: HR/4/4/10/38 (X1 Post)

• Mthatha (Nqeleni Satellite Office) – Ref: HR/4/4/10/39 (X1 Post)

Nqanqarhu and Satellite Offices

• Nqanqarhu (Elliot Satellite Office) – Ref: HR/4/4/10/40 (X1 Post)

• Nqanqarhu (Mount Fletcher Satellite Office) – Ref: HR/4/4/10/41 (X1 Post)

• Nqanqarhu (Ugie Satellite Office) – Ref: HR/4/4/10/42 (X1 Post)

Qonce and Satellite Offices

• Qonce (Sutterheim Satellite Office) – Ref: HR/4/4/10/43 (X1 Post)

• Qonce (Peddie Satellite Office) – Ref: HR/4/4/10/44 (X1 Post)

Applicants must clearly indicate the correct reference number when submitting their application.

Minimum Requirements

• Grade 12 / Senior Certificate

• No experience required

This makes the opportunity suitable for school leavers and individuals seeking entry into government employment.

Knowledge Requirements

Applicants should have knowledge of:

• Unemployment Insurance Act and Regulations

• Unemployment Insurance Contributions Act

• Public Financial Management Act (PFMA)

• Protection of Personal Information Act (POPIA)

• Department of Labour and UIF Policies and Procedures

• Treasury Regulations

• UIF Vision, Mission and Values

• Departmental Policies, Procedures and Guidelines

• Batho Pele Principles

Skills Required

• Interpersonal skills

• Telephone etiquette

• Interviewing skills

• Computer literacy

• Strong verbal and written communication

• Listening skills

• Ability to interpret UI and Contribution Acts

• Conflict management

• Time management

• Customer relations

• Analytical ability

• Willingness to undergo on-the-job training (operational systems)

Key Duties and Responsibilities

Successful candidates will be responsible for:

• Providing screening services

• Processing applications for UIF benefits

• Registering payment continuation forms

• Providing administrative functions

This role is critical in ensuring that clients receive professional assistance and accurate processing of UIF-related services.

For more government vacancies and related opportunities, explore:
https://jobsandcareeropportunities.co.za/government-jobs/
https://jobsandcareeropportunities.co.za/latest-jobs/
https://jobsandcareeropportunities.co.za/job-vacancies/

Enquiries

For further information, contact the relevant officials:

Ms N Getyeza – (047) 491 0656
Ms L Nongena – (039) 254 7201
Mr T Mgudane – (046) 645 7700
Ms N Mkonto – (048) 881 3010
Mr S Mshumpela – (049) 892 2142
Mr M Njamela – (043) 702 7500
Ms W Koba – (041) 995 7047
Mr L Mduduma – 043 761 3151
Ms S Zaula – (047) 501 5600
Ms N Mtwa – (039) 253 1996
Mr S Thambo – (045) 807 5477
Ms N Ntlokwana – (046) 622 2104
Mr Mbande – (043) 718 8380
Mr R Mbali – (051) 633 2633
Ms N Mvanyashe – (045) 932 1077

Application Process

Applications must be submitted to the relevant Labour Centre Operations office depending on the location applied for. Options include postal submission, hand delivery, or email submission to the specified email address for each centre.

Applications should be addressed to:

Deputy Director: Labour Centre Operations

Ensure that you clearly state the correct reference number and location in your application to avoid disqualification.

This is a strong opportunity to join the public service sector in the Eastern Cape. If you meet the requirements, prepare your documents carefully and submit your application according to the instructions provided above.