Operations Manager | Bidvest Prestige Careers South Africa

November 11, 2025 admin Bidvest Facilities Management 0

Bidvest Facilities Management Careers South Africa
Bidvest Facilities Management Careers South Africa

Location: Brakpan, Gauteng
Job Type: Permanent
Closing Date: 18 November 2025

About Bidvest Prestige Hospitality

Bidvest Prestige Hospitality is a leading provider of professional hospitality and cleaning services across South Africa, delivering exceptional service to corporate, retail, and private clients. With decades of experience, Bidvest Prestige combines innovation, operational excellence, and client-focused solutions to enhance the customer experience.

Our services include facility management, hospitality staffing, cleaning services, and corporate catering, ensuring high-quality standards and operational efficiency.

Explore more high-paying hospitality and management jobs in South Africa here.

Position Overview

Bidvest Prestige Hospitality is seeking a dynamic and results-driven Operations Manager to oversee the day-to-day operations of hospitality services at the Brakpan facility.

The Operations Manager will ensure exceptional service delivery, operational efficiency, and a high-performance team culture, contributing to the company’s growth and customer satisfaction objectives.

This role is ideal for a hospitality professional with strong leadership skills, operational expertise, and a passion for service excellence.

Key Responsibilities

1. Operational Leadership

  • Oversee daily operations of hospitality services, ensuring consistent service delivery.

  • Manage and motivate staff to achieve high-quality standards.

  • Implement operational procedures and best practices to improve efficiency and productivity.

2. Customer Experience Management

  • Ensure client and customer satisfaction through exceptional service delivery.

  • Handle customer complaints professionally, resolving issues promptly.

  • Maintain high standards in cleanliness, presentation, and operational performance.

3. Strategic Planning & Budgeting

  • Develop and execute operational strategies to enhance service delivery.

  • Monitor budgets, financial performance, and profitability targets.

  • Identify opportunities to reduce costs and optimize resources.

4. Team Management & Development

  • Recruit, train, and supervise staff, ensuring skill development and engagement.

  • Provide ongoing coaching and performance feedback to staff.

  • Foster a high-performance team culture aligned with company values.

5. Compliance & Governance

  • Ensure compliance with company policies, industry regulations, and health and safety standards.

  • Maintain operational documentation and reports for auditing and accountability.

6. Collaboration & Business Growth

  • Collaborate with sales, marketing, and client relations teams to drive business growth.

  • Implement initiatives to enhance operational efficiency and client satisfaction.

Minimum Requirements

Education & Qualifications:

  • Degree or diploma in Hospitality Management or a related field.

Experience:

  • Proven experience in a similar operations management role, preferably in hospitality.

  • Demonstrated track record in team leadership, customer service, and operational oversight.

Skills and Competencies:

  • Strong leadership and interpersonal skills.

  • Excellent organizational, planning, and problem-solving abilities.

  • Knowledge of industry trends, service standards, and operational best practices.

  • Proficiency in Microsoft Office and relevant software applications.

  • Ability to manage multiple tasks and work under pressure.

Core Competencies

  • Strategic and analytical thinking to optimize operations.

  • Effective team leadership and staff development skills.

  • Customer-focused mindset with exceptional service orientation.

  • Financial acumen and ability to manage budgets.

  • Strong communication and negotiation skills.

Why Join Bidvest Prestige Hospitality

Joining Bidvest Prestige Hospitality offers you the chance to work in a leading hospitality services company with a culture that values excellence, innovation, and career growth.

Benefits include:

  • Competitive salary and benefits.

  • Exposure to corporate and high-profile hospitality operations.

  • Opportunities for professional growth and career advancement.

View more hospitality management jobs in Gauteng here.

POPIA Compliance

Bidvest Prestige Hospitality is fully compliant with the Protection of Personal Information Act (POPIA). All candidate information will be handled securely and confidentially, used only for recruitment purposes.

How to Apply

To apply for this opportunity, please visit the official Bidvest Prestige careers portal:
👉 Apply Here

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