Centre Management Administrative Opportunity at Broll Property Group

Broll Property Group is recruiting a professional, well-organised, and proactive Office Assistant to join the Centre Management team at The Grove Mall in Pretoria, Gauteng, on a permanent basis. This entry-level opportunity is ideal for an administrative professional who is detail-oriented, service-driven, and comfortable working in a fast-paced retail property environment.

The role sits within the Investor Services division, supporting the Resilient Portfolio, and plays a critical role in ensuring smooth day-to-day administrative and operational support within the shopping centre environment. The successful candidate will act as the first point of contact for calls and enquiries, liaise with tenants, clients, and management, and provide reliable administrative support across office and operational functions.

This position is well suited to a candidate who values professionalism, accuracy, strong communication, and teamwork, and who is willing to support centre operations beyond standard office hours when required.

About the Role

The Office Assistant supports the Centre Management function by ensuring that all administrative processes, communications, and records are managed accurately and professionally. The role requires strong organisational skills, the ability to multitask, and confidence in engaging with a wide range of stakeholders, including tenants, service providers, clients, and internal management teams.

As a frontline administrative role, the Office Assistant contributes directly to the professional image of The Grove Mall and supports the efficient functioning of centre operations. The role combines office administration, communication coordination, record-keeping, and operational support within a retail property management context.

Key Responsibilities

Front-Line Communication and Enquiries

The Office Assistant is responsible for handling incoming calls and enquiries in a professional and courteous manner. Acting as the first point of contact, the role requires clear communication, effective call routing, and prompt response to enquiries.

The Office Assistant liaises with clients, tenants, and management, ensuring that communication is accurate, timely, and aligned with centre standards.

Administrative and Operational Support

The role includes assisting with general administrative duties across the centre management office. This includes supporting the operations department with administrative tasks, invoicing assistance, and general office coordination.

The Office Assistant contributes to the smooth functioning of daily centre operations by ensuring that administrative processes are followed and documentation is maintained correctly.

Records, Reports, and Filing Management

Preparing, maintaining, and updating assigned records and reports accurately is a key responsibility. The Office Assistant ensures that information is captured correctly, records are kept current, and reports are prepared according to required standards.

Maintaining well-organised filing systems, both electronic and physical, is essential to support audit readiness and operational efficiency.

Professional Image and Office Standards

The Office Assistant is expected to project and maintain a professional image at all times. This includes professional conduct, appropriate communication, and attention to office presentation standards.

The role supports a professional working environment that reflects positively on Broll Property Group, the Resilient Portfolio, and The Grove Mall.

Centre Management Support

The Office Assistant works closely with centre management to support operational and administrative requirements specific to a retail and shopping centre environment. This may include coordinating information between tenants and management, assisting with operational documentation, and supporting centre-related administrative processes.

Flexibility is important, as retail centre operations may require administrative support outside of standard office hours, including weekends or after hours when necessary.

Qualifications and Experience

Candidates applying for this role must meet the following requirements:

Matric certificate
Knowledge of office management systems and procedures
Proficiency in Microsoft Excel, Word, and PowerPoint
Working knowledge of office equipment such as printers
Administrative experience within Centre or Retail Management is advantageous
Good typing skills
Strong written and verbal communication skills in English and Afrikaans
Excellent interpersonal and public relations skills
Strong analytical, creative, and problem-solving abilities
Excellent time management and ability to prioritise tasks
Willingness to work weekends and after hours when required
Valid Code 8 driver’s licence and own transport
Based in Pretoria

Key Skills and Competencies

The ideal candidate will demonstrate strong capability in:

Office administration and coordination
Professional communication and stakeholder engagement
Record-keeping and report preparation
Time management and task prioritisation
Problem-solving and analytical thinking
Attention to detail and organisational discipline
Ability to work independently and as part of a team
Professional conduct and reliability

Why Join Broll Property Group

Broll Property Group is a respected leader in property management and advisory services in South Africa. Working within the Investor Services and Resilient Portfolio environment offers exposure to professional retail property management operations and structured administrative processes.

This role provides valuable experience within a shopping centre environment, supporting career development in administration, property management support, and retail operations.

Employment Details

Position Type: Permanent
Company: Broll Property Group
Division: Investor Services
Business Unit: Resilient Portfolio
Location: The Grove Mall, Pretoria, Gauteng
Industry: Retail / Property Management
Job Functional Area: Administrative
Experience Level: Entry Level
Closing Date: 12 February 2026

Apply for Office Assistant – The Grove Mall

Candidates who meet the above requirements and are eager to support a professional centre management team are encouraged to apply.

👉 Apply for Office Assistant – The Grove Mall

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