LOCAL OFFICE MANAGER (X16 POSTS)

(Re-advertisement – previous applicants who are still interested must re-apply)

SALARY: R582 444 – R686 091 per annum (Level 10, basic salary)

CENTRES:

• Eastern Cape: Aliwal North (Ref: HRMC 51/25/1a), Grahamstown (Ref: HRMC 51/25/1b), Lady Frere (Ref: HRMC 51/25/1c), Mount Ayliff (Ref: HRMC 51/25/1d)

• Gauteng: Alberton (Ref: HRMC 51/25/1e), Randburg (Ref: HRMC 51/25/1f)

• KwaZulu-Natal: Kwadukuza (Ref: HRMC 51/25/1g), Prospecton (Ref: HRMC 51/25/1h), Scottsburgh (Ref: HRMC 51/25/1i)

• Limpopo: Mutale (Ref: HRMC 51/25/1j)

• Mpumalanga: Mhala (Ref: HRMC 51/25/1k)

• North West: Zeerust (Ref: HRMC 51/25/1l), Mafikeng (Ref: HRMC 51/25/1m), Taung (Ref: HRMC 51/25/1n)

• Western Cape: Bellville (Ref: HRMC 51/25/1o), Wynberg (Ref: HRMC 51/25/1p)

REQUIREMENTS:

• Undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law, or Social Science (NQF Level 6, SAQA recognized)

• 3 years’ experience as a Supervisor in Operations in a client/customer services environment

• Experience in Civic or Immigration Operations is an added advantage

• Knowledge of South African Constitution, public service frameworks, Government structures

• Project management, digital systems, workflow and capacity planning knowledge

• Understanding of National Treasury Regulations, PFMA, HR frameworks, OHSA

• Knowledge of Batho Pele Principles, Minimum Information Security Standards (MISS), PAJA, PAIA

• Valid driver’s license and willingness to travel/work extended hours

SKILLS & COMPETENCIES:

• Strong management and leadership capability

• Service delivery innovation, client orientation, customer focus

• People management and empowerment

• Financial, program, and project management

• Change management, policy interpretation, risk management

• Communication, report writing, presentation, problem-solving

• Decision making, planning, organizing, time management

• Computer literacy, patriotism, honesty, integrity

DUTIES:

• Manage overall operations and performance of the Local Office

• Advise on departmental operations at the Local Office level

• Oversee enabling documents related to citizenship, births, marriages, deaths, travel documents, and passports

• Ensure delivery against Government’s Programme of Action (POA) mandates

• Oversee Local Office Immigration Inspectorate activities

• Foster partnerships and represent the Office at forums

• Implement strategic objectives and digital transformation initiatives

• Monitor operational plans, governance processes, and manage risks

• Manage human, physical, and financial resources effectively

• Coach and guide staff on regulatory compliance

ENQUIRIES:

• Eastern Cape: Mr L Jama – 043 604 6417

• Gauteng: Mr P Mlangeni – 011 242 9039

• KwaZulu-Natal: Ms N Ngema – 033 845 5003

• Limpopo: Mr J Kgole – 015 287 2802

• Mpumalanga: Ms N Dlangisa – 013 752 2504

• North West: Mr L Appels – 018 397 9908 / 9924 / 9922 / 9915

• Western Cape: Mr M Pienaar – 021 488 1409 / 488 1412

APPLICATIONS:
Applications must follow the “Directions to Applicants” and can be submitted:

• Online: https://erecruitment.dha.gov.za

• Physical addresses:

  • Eastern Cape: 11 Hargreaves Avenue, King William’s Town, 5600

  • Gauteng: 3rd Floor, Mineralia Building, Cnr De Beer & De Korte Street

  • KwaZulu-Natal: 181 Church Street, Pietermaritzburg, 3209

  • Limpopo: 89 Biccard Street, Polokwane, 0699

  • Mpumalanga: 29 Bester Street, Nelspruit, 1200

  • North West: Cnr Sheppard & Carrington Street, Mafikeng, 2745

  • Western Cape: 4th Floor, Fair Cape Building, 56 Barrack Street, Cape Town, 8000