Fast-Food Restaurant Operations and Store Leadership Role

Pedros Flame Grilled Chicken is recruiting a Junior Store Manager for its busy and high-performing store in Tembisa, Gauteng. This is a permanent position within the Stores division for candidates with restaurant management or supervisory experience who are passionate about customer service, operations management, and team leadership.

The successful candidate will oversee daily restaurant operations, maintain quality and service standards, manage staff performance, and support business growth targets. This role is ideal for individuals who thrive in fast-paced food service environments and have strong operational leadership capability.

This opportunity provides career growth potential within one of South Africa’s expanding flame-grilled food service brands known for quality product delivery and strong customer service focus.

Purpose of the Role

The Junior Store Manager is responsible for supporting full restaurant operations while maintaining company SOP standards, customer satisfaction levels, and financial performance targets.

The role contributes directly to profitability, operational efficiency, and staff performance management within the store environment.

Key Responsibilities

The Junior Store Manager will oversee overall restaurant and take-away operations to ensure smooth daily service delivery. This includes coordinating kitchen, front-of-house, and service operations.

Ensuring that food quality standards and company SOPs are maintained is a critical responsibility. The candidate must ensure consistent product quality, presentation, and service speed.

Stock control management is required. The Junior Store Manager will oversee purchasing, ordering, and inventory management to ensure stock availability and minimise wastage.

Handling customer complaints and maintaining high customer service standards is essential. The candidate must resolve service issues professionally and maintain positive customer relationships.

Maximising store profitability is a key performance requirement. The role includes monitoring sales performance, managing gross profit targets, and driving revenue growth.

Staff management responsibilities include supervising employees, managing work schedules, handling discipline procedures, and motivating staff performance.

The candidate must work effectively within a team environment while driving operational performance improvements across store operations.

Compliance with health and safety regulations is mandatory to maintain safe working and food preparation environments.

Experience with restaurant management systems such as GAAP or Micros will be advantageous for operational reporting and financial tracking.

Minimum Requirements

Minimum 1 year of restaurant or fast-food service experience is required.

Mid-senior level experience within food service operations is preferred.

Technical Skills and Competencies

Restaurant management and fast-food operational knowledge is required.

Experience with GAAP or Micros POS systems will be advantageous.

Strong organisational skills are required to manage staff rosters, stock control, and operational schedules.

Customer service excellence capability is essential for maintaining brand reputation and customer satisfaction.

Good verbal communication skills are required for team coordination and customer interaction.

Problem-solving skills are required to resolve operational and customer service challenges.

Management and leadership skills are required to supervise staff and drive performance targets.

Behavioural Competencies

Strong leadership capability is required to manage restaurant teams effectively.

Results orientation is essential to achieve sales and profitability targets.

The candidate must demonstrate reliability and accountability in operational decision-making.

Ability to work under pressure is required in high-volume food service environments.

Strong interpersonal skills are required to maintain positive working relationships with staff and customers.

Work Environment and Operational Focus

This role operates within a busy fast-food restaurant environment in Tembisa. The candidate must be comfortable working flexible shifts including weekends and peak trading periods.

The role requires active involvement in both administrative management and hands-on operational supervision.

Pedros supports continued growth, operational excellence, and employment equity initiatives within its recruitment processes.

Employment Details

Position: Junior Store Manager
Company: Pedros
Industry: Food and Beverages / Restaurants
Location: Tembisa, Gauteng
Division: Stores
Employment Type: Permanent
Minimum Experience Level: Mid-Senior
Posted Date: 25 February 2026
Closing Date: 25 March 2026

Applicants who do not receive feedback after recruitment processes should consider their applications unsuccessful.

Apply for Junior Store Manager – Pedros Tembisa

Candidates with strong restaurant management and fast-food operational experience are encouraged to apply before the closing date.

👉 Apply for Junior Store Manager – Tembisa

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