Company: Confidential
Location: Elandsfontein, Tunney, Gauteng
Job Type: Full-Time / Permanent
Industry: Finance / Administration / Corporate Services
Functional Area: Billing, Invoicing, Accounts Coordination
Closing Date: [To Be Confirmed]
About the Role
The Internal Billing Coordinator is responsible for managing internal rental agreements, ensuring accurate invoicing, processing credit notes, and resolving billing-related queries across departments. The role plays a key part in maintaining financial accuracy, compliance, and audit readiness while supporting operational efficiency.
The successful candidate will have strong analytical and administrative skills, attention to detail, and the ability to liaise effectively with stakeholders to ensure smooth billing operations and resolution of queries.
Key Responsibilities
1. Internal Rental Agreement Management
-
Maintain a comprehensive rental agreement register, tracking start/end dates, renewal terms, and responsible departments.
-
Ensure compliance with internal policies and company standards.
-
Coordinate approval processes by routing agreements through necessary signatories.
-
Monitor usage and billing cycles to ensure accurate and timely invoicing.
-
Conduct periodic audits to identify expired, unused, or duplicated rentals.
2. Query Resolution
-
Develop and implement standard operating procedures (SOPs) for query logging, tracking, and resolution.
-
Maintain a query log documenting all inquiries, resolutions, and turnaround times.
-
Identify recurring issues and recommend process improvements to prevent future discrepancies.
-
Train staff to handle common queries efficiently.
-
Communicate resolutions clearly and professionally, ensuring proper documentation for all queries.
3. Credit Note Processing
-
Track outstanding credit requests and maintain a log of processed and pending credit notes.
-
Reconcile credit notes with financial systems to ensure accuracy in accounting records.
-
Monitor trends and report on recurring reasons for credit notes.
-
Ensure timely issuance of credit notes according to internal SLAs.
-
Prevent misuse or fraud by validating all requests against original documentation and approvals.
4. Documentation and Compliance
-
Create and maintain a documentation checklist for all transactions.
-
Digitize and securely archive all relevant documents for easy retrieval.
-
Verify the authenticity of all documents, including signatures, dates, and references.
-
Conduct spot checks and internal audits to ensure compliance.
-
Train staff on documentation standards and best practices.
5. Stakeholder Communication
-
Serve as a point of contact for internal departments regarding billing, invoicing, and credit issues.
-
Provide regular reports on billing activities, credit note trends, and query resolutions.
-
Support compliance and audit readiness by maintaining accurate and up-to-date records.
Minimum Requirements
-
Grade 12 (Matric)
-
Minimum of 3 years’ invoicing or billing experience
-
Proven experience in accounts coordination or internal billing is advantageous
Skills and Competencies
-
High level of data accuracy and attention to detail
-
Strong analytical and problem-solving skills
-
Excellent time management and organizational abilities
-
Proficiency in Microsoft Office Suite
-
Exceptional verbal and written communication skills
-
Customer-focused with strong query resolution capabilities
-
Solid administrative and record-keeping skills
Why Join This Team
-
Opportunity to work in a dynamic corporate finance environment.
-
Play a crucial role in financial accuracy, compliance, and internal processes.
-
Gain exposure to cross-departmental collaboration and process improvement initiatives.
-
Contribute to a culture of accountability, efficiency, and professional excellence.
Qualified candidates are invited to submit their CV and application online or via email, ensuring all relevant experience, achievements, and qualifications are clearly highlighted.
Note: Only shortlisted candidates will be contacted for interviews.
Explore More Opportunities
Connect With Us
Stay updated with the latest finance and administrative careers in Gauteng and across South Africa:
Leave a Reply