Retail General Assistant Role – Yard & Store Operations Support

The Building Company is recruiting a General Assistant for BUCO Somerset West within the Retail industry. This permanent opportunity offers candidates the chance to support the smooth operation of the business unit while working across different functional areas as required.

The main purpose of this role is to ensure the smooth operation of the business unit with regards to General Assistant functions while adhering strictly to company policies and procedures. The General Assistant will perform duties according to operational needs and must be able to work in any area of the business unit when required.

This opportunity is ideal for individuals who are flexible, customer-focused, and able to contribute to daily retail and yard operations in a hardware and building supply environment.

Purpose of the Role

The General Assistant is responsible for supporting business unit operations through hands-on assistance across multiple functional areas.

The role ensures operational continuity by assisting customers, handling stock, supporting vehicle loading and offloading, and maintaining cleanliness and order within the store and yard.

By upholding company policies and promoting company values and culture, the General Assistant contributes to a positive customer experience and efficient retail operations.

Key Responsibilities

Provide customers with orders to ensure efficient service and satisfaction.

Assist with the loading and offloading of vehicles, supporting operational flow and customer convenience.

Pack yard stock items accurately and safely to maintain organised storage areas.

Perform cleaning and safekeeping of vehicles to ensure operational readiness and compliance with company standards.

Provide assistance to customers and suppliers within the business unit.

Complete wash bay activities as required by operational needs.

Deliver effective customer service aligned with company service standards.

Uphold and promote company values and culture in all daily activities.

These responsibilities ensure that the business unit operates efficiently while maintaining high service standards.

Minimum Requirements

Grade 12

Product knowledge

Candidates applying for this general assistant position must possess the required educational qualification and demonstrate understanding of product categories relevant to a retail hardware environment.

Role Impact

The General Assistant plays an important role in supporting daily retail operations and ensuring customers receive efficient service.

By assisting with loading, offloading, and stock packing, the role contributes to streamlined yard and store processes.

Vehicle cleaning and wash bay duties support operational readiness and presentation standards.

Customer and supplier assistance enhances service delivery and strengthens business relationships.

The role ensures adherence to company policies and procedures, maintaining operational consistency and compliance.

Work Environment and Operational Focus

This position operates within a retail and yard environment at BUCO Somerset West.

The General Assistant must be flexible and able to work in various areas of the business unit as operational needs dictate.

The role involves physical tasks such as lifting, loading, packing, and cleaning.

Customer interaction is a core part of the role, requiring professionalism and service orientation.

Adherence to company policies and procedures is mandatory at all times.

Skills and Competencies

Customer service orientation

Basic product knowledge relevant to hardware and building supplies

Ability to assist with physical stock handling

Teamwork and collaboration

Adherence to company values and culture

Operational flexibility

These competencies support individuals seeking general assistant jobs in retail hardware environments.

Employment Details

Position: General Assistant
Job Reference Number: 802814540707
Company: The Building Company
Business Unit: BUCO
Industry: Retail
Job Type: Permanent
Salary: Market Related
Location: Somerset West, South Africa
Closing Date: 17 February 2026

Applicants who do not receive feedback may consider their application unsuccessful.

Apply for General Assistant – BUCO Somerset West

Candidates who meet the minimum requirements and are ready to support retail yard and store operations are encouraged to apply.

👉 Apply for General Assistant – Somerset West

Applications close on 17 February 2026.

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