Retail Yard and Customer Support Role in Port Elizabeth

An opportunity is available for a General Assistant – BUCO Port Elizabeth North End (Port Elizabeth). This permanent, junior-level role is based in Port Elizabeth and is focused on supporting daily retail yard operations while delivering efficient customer service.

The General Assistant plays a key role in ensuring that customers receive their orders accurately and on time, vehicles are loaded and offloaded safely, and yard stock is properly packed and maintained. The position also includes wash bay duties and general vehicle cleaning responsibilities, contributing to a clean, safe, and organised working environment.

This role is ideal for a candidate with Grade 12 and product knowledge who is ready to work in a hands-on retail environment and contribute positively to store operations.

About the Role

The General Assistant supports operational efficiency by assisting customers with orders and ensuring that goods are handled correctly within the yard environment.

The role includes assisting with loading and offloading vehicles, organising and packing yard stock items, and maintaining vehicle cleanliness. Strong customer service skills are essential, as the position requires daily interaction with both customers and suppliers.

The successful candidate must demonstrate reliability, a strong work ethic, and a willingness to uphold and promote the company’s values and culture.

Customer Service Responsibilities

The General Assistant provides customers with their orders promptly and accurately.

Assistance must be offered to both customers and suppliers when required, ensuring professional and helpful service at all times.

Maintaining a high level of customer service contributes to a positive shopping experience and strengthens store operations.

The role requires effective communication and a cooperative attitude when engaging with customers and team members.

Loading, Offloading and Yard Operations

The General Assistant assists with the safe loading and offloading of vehicles.

Yard stock items must be packed and organised correctly to ensure easy access and proper stock management.

Careful handling of products is required to prevent damage and maintain stock integrity.

The role involves physical tasks and requires the ability to perform manual duties efficiently.

Vehicle Cleaning and Wash Bay Duties

Cleaning and safekeeping of vehicles form part of the daily operational responsibilities.

Wash bay activities must be completed thoroughly to ensure vehicles are clean and maintained in good condition.

Maintaining a clean yard and vehicle area contributes to safety, professionalism, and operational effectiveness.

Company Values and Culture

The General Assistant is expected to uphold and promote the company values and culture at all times.

Professional conduct, teamwork, and commitment to service excellence are essential for success in this role.

The ability to contribute positively to the work environment supports overall store performance.

Minimum Requirements

Grade 12 is required.

Product knowledge is required.

Ability to provide strong customer service.

Willingness to assist with physical loading and yard duties.

Junior work level suitable for entry-level candidates.

Strong work ethic and commitment to teamwork.

Employment Details

Position: General Assistant – BUCO Port Elizabeth North End (Port Elizabeth)
Reference Number: 802821112500
Work Level: Junior
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Port Elizabeth, South Africa

Apply for General Assistant – BUCO Port Elizabeth North End

Candidates who meet the above requirements and are ready to contribute to retail yard operations and customer service excellence are encouraged to submit their applications before the closing date.

👉 Submit your application for General Assistant – BUCO Port Elizabeth North End

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