Customer Service and Yard Support Role in Retail Operations

An opportunity is available for a General Assistant – BUCO Port Elizabeth North End (Port Elizabeth). This permanent position is suited for a junior-level candidate who will support daily retail operations by assisting customers, handling yard stock, and maintaining vehicle and wash bay cleanliness.

The role is focused on providing efficient customer service, ensuring accurate handling of stock, and maintaining a clean and organised yard environment. The General Assistant plays an important part in supporting customers, suppliers, and store operations while upholding company values and culture.

This opportunity is ideal for a motivated individual with Grade 12 and product knowledge who is ready to contribute to a fast-paced retail environment.

About the Role

The General Assistant supports the store by ensuring that customer orders are provided efficiently and accurately. The role includes assisting with loading and offloading vehicles, packing yard stock, and maintaining the cleanliness and safekeeping of vehicles.

In addition, the position requires completing wash bay activities and ensuring high levels of customer service when interacting with both customers and suppliers.

The successful candidate must demonstrate a positive attitude, reliability, and a willingness to support operational requirements in the yard and retail environment.

Customer Assistance and Service

The General Assistant provides customers with their orders promptly and accurately.

Assistance must be provided to customers and suppliers when required, ensuring professional and helpful service.

Customer service standards must be maintained at all times to enhance the overall store experience.

The role requires clear communication and a service-oriented approach when dealing with clients and team members.

Loading, Offloading and Yard Support

The General Assistant assists with loading and offloading vehicles safely and efficiently.

Yard stock items must be packed and organised correctly to maintain operational efficiency.

Proper handling of stock is essential to prevent damage and maintain inventory accuracy.

The position requires physical capability to perform loading and stock-handling duties as required.

Vehicle Cleaning and Wash Bay Activities

Cleaning and safekeeping of vehicles form part of the daily responsibilities.

Wash bay activities must be completed thoroughly to ensure vehicles remain clean and presentable.

Maintaining a clean and organised yard contributes to operational efficiency and safety standards.

The General Assistant must ensure that all cleaning duties are completed in line with store requirements.

Company Values and Culture

The General Assistant is expected to uphold and promote the company values and culture at all times.

Professional conduct and teamwork are essential in maintaining a positive working environment.

Commitment to operational excellence and customer satisfaction is key to success in this role.

Minimum Requirements

Grade 12 is required.

Product knowledge is required.

Ability to provide effective customer service.

Physical ability to assist with loading and offloading vehicles.

Willingness to work in a retail yard environment.

Strong work ethic and team-oriented mindset.

Employment Details

Position: General Assistant – BUCO Port Elizabeth North End (Port Elizabeth)
Reference Number: 802821112500
Work Level: Junior
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Port Elizabeth, South Africa
Closing Date: 24 February 2026

Apply for General Assistant – BUCO Port Elizabeth North End

Candidates who meet the minimum requirements and are ready to contribute to yard operations and customer service are encouraged to submit their applications before the closing date.

👉 Submit your application for General Assistant – BUCO Port Elizabeth North End

Applications close on 24 February 2026.

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