Fedics (Tsebo Solutions Group)
Roodepoort, Gauteng
Fixed-Term Contract
Posted: 05 January 2026 — Closing Date: 09 January 2026
Are you a service-oriented individual with a passion for the hospitality industry? Fedics, the premier catering division of the Tsebo Solutions Group, is searching for a dedicated Food Service Assistant to join our team in Roodepoort. As a leading African Integrated Workplace Management Solutions Provider, Tsebo is committed to delivering increased quality and efficiency to our clients. At the heart of our mission is the development of our people. If you are a motivated team player who takes pride in maintaining high standards of hygiene and customer service, we invite you to apply for this exciting opportunity.
Role Summary
The Food Service Assistant plays a vital role in the daily operations of our catering units. You will be responsible for a variety of tasks, including assisting with meal preparation, setting up serving lines with entrees and salads, and ensuring that all dining areas remain clean and orderly. This role requires a proactive individual who can balance the technical requirements of food safety with the interpersonal skills needed to provide a world-class customer experience.
Key Job Responsibilities
1. Food Service & Line Management
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Service Readiness: Keep the serving line well-stocked with food items, including salads, entrees, and beverages, to ensure a smooth flow during meal times.
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Leftover Control: Safely store and record all food leftovers in accordance with food safety protocols to minimize waste and ensure quality.
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Stock Management: Participate in stock counts and ensure that inventory in your designated area is accurately handed over to the incoming shift.
2. Hygiene, Safety & Sanitation
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Regulatory Compliance: Adhere strictly to Company and Statutory regulations regarding cleanliness and hygiene in every task undertaken.
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Cleaning Duties: Maintain the kitchen, canteen tables, and all service areas in a clean and orderly state, ensuring a pleasant environment for our clients.
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Personal Standards: Maintain exceptional personal hygiene standards, ensuring you are always fit for food handling (free from skin allergies to foods or detergents).
3. Customer Excellence & Team Support
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Service with a Smile: Deliver high-level customer service, ensuring that customer expectations are met or exceeded within the provisions of the contract.
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Complaint Resolution: Report and, where possible, take immediate action to resolve customer complaints or escalate compliments to management.
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Teamwork: Work collaboratively as part of a team and assist in training new employees as required.
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Versatility: Carry out any reasonable requests by management, which may include duties outside your primary scope of responsibility during peak operational periods.
Minimum Requirements
Education & Qualifications
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Minimum Education: Must have completed Grade 12 / Matric.
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Experience: 1–2 years of experience in a similar food service or hospitality role.
Skills and Competencies
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Interpersonal Skills: Must be a motivated individual who is customer-service oriented and passionate about “service with a smile.”
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Operational Skills: Good hand-eye coordination with the ability to work quickly and safely in a high-pressure environment.
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Attributes: Honest, trustworthy, reliable, and detail-oriented.
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Work Style: Must enjoy practical, methodical work and be a committed team player.
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Flexibility: Must be willing and able to work shifts as required by the operational schedule in Roodepoort.
About Tsebo Solutions Group
Tsebo is a powerhouse in the African workplace management sector, specializing in Catering (Fedics), Facilities Management, Cleaning, and Hygiene. We believe that a knowledgeable and well-trained workforce is the key to our success. Joining Fedics means becoming part of a professional network that values your contribution and provides the training necessary to excel in the competitive FMCG and hospitality landscape.
How to Apply
If you have the required experience and a passion for food service excellence, please submit your application before the closing date of 09 January 2026.
Official Apply Link: Food Service Assistant – Fedics Roodepoort
Note: Tsebo Solutions Group is an equal opportunity employer. All appointments will be made in accordance with the company’s Employment Equity Plan and transformation goals.
Explore More Hospitality & Service Careers
Looking for other food service, catering, or hospitality roles in the West Rand? Explore these resources:
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Latest Food Service and Hospitality Jobs in Roodepoort & Gauteng
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Tsebo Solutions Group National Vacancy Portal and Service Career Guide
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The Professional Guide to Food Safety, Hygiene, and Front-of-House Excellence
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