Retail Cash Handling and Customer Service Role

Voltex (Pty) Ltd is recruiting a Cashier for its Pretoria branch. This full-time role reports to the Branch Manager and focuses on processing cash transactions accurately and efficiently while delivering excellent customer service in line with company policies and procedures.

The Cashier plays a vital role in ensuring smooth payment processing, maintaining cash control, and supporting administrative functions within the branch. This opportunity is ideal for individuals with cashier experience who demonstrate strong numerical ability, attention to detail, and a customer-focused approach.

About the Role

The primary purpose of the Cashier role is to manage sales transactions and payment processes while ensuring accurate record-keeping and compliance with financial procedures. The position requires handling customer queries, processing returns and exchanges, and supporting administrative tasks that contribute to efficient branch operations.

The successful candidate will ensure cash reconciliations are completed accurately, maintain control over the register drawer, and report discrepancies promptly. This role also includes customer interaction responsibilities, requiring professionalism and strong communication skills.

This position offers valuable exposure to retail finance processes and customer service within a structured branch environment.

Sales Transactions and Payment Processing

The Cashier must process sales transactions and payments accurately and efficiently.

Prices and quantities must be verified to ensure accuracy before issuing receipts to customers.

Layaways, returns, and exchanges must be processed in accordance with company procedures.

Customer complaints related to transactions must be handled professionally and resolved promptly.

Accurate transaction processing contributes to customer satisfaction and operational efficiency.

Cash Control and Financial Administration

Cash reconciliations and banking activities must be completed accurately to maintain financial integrity.

The Cashier must maintain control over the register drawer and verify amounts regularly.

Till discrepancies must be reported to management daily for investigation and resolution.

Transaction records must be maintained to support reporting and audit requirements.

Knowledge of financial systems, including K8 where applicable, supports efficient processing.

Customer Service and Communication

Incoming calls must be answered and directed to the appropriate extension to support effective communication.

Visitors must be acknowledged promptly, with assistance provided based on their requirements.

Professional customer interaction is essential to ensure a positive branch experience.

Product promotions, advertisements, and information must be understood to support customer enquiries.

Administrative and Support Duties

The Cashier must scan proof of delivery (POD) and support other audit-related requirements.

Basic administrative tasks may be assigned by management to support branch operations.

Handling debtor and sundry creditor queries contributes to financial accuracy and customer service.

Administrative accuracy supports operational transparency and compliance.

Qualifications and Experience

Grade 12 certificate is required.

Previous cashier experience and electrical sales experience are advantageous.

Strong knowledge of electrical products is advantageous.

Knowledge of administrative office procedures, practices, and equipment is required.

Knowledge of financial systems, including K8, is advantageous.

Strong computer literacy, including MS Office, is required.

Skills and Competencies

Strong numerical ability and attention to detail.

Effective communication and customer service skills.

Accuracy in transaction processing and record-keeping.

Problem-solving ability and professionalism.

Organisational and administrative capability.

Ability to work efficiently in a retail environment.

Employment Benefits

Diverse tasks and strong career prospects.

Employee development and training opportunities.

Market-related salary.

Medical aid and retirement fund benefits.

Apply for Cashier – Voltex Pretoria

Candidates who meet the above requirements and are interested in cashier and customer service roles are encouraged to submit their application.

👉 Apply for Cashier – Pretoria

Explore More Retail and Administrative Jobs

👉 Retail Jobs in South Africa
👉 Administrative and Office Vacancies
👉 Gauteng Job Opportunities