Location: Umhlanga, KwaZulu-Natal
Job Type: 12-Month Fixed Contract
Closing Date: 29 November 2025
Reference Number: GBS251114-CA
About GBS
GBS is a leading South African business services organisation, specialising in canteen operations, customer service, and shared services. Our Umhlanga branch focuses on providing efficient food service, retail, and hospitality solutions to ensure smooth, accurate, and welcoming experiences for staff and clients.
At GBS, our team is the backbone of service excellence and operational efficiency. If you are looking to grow your career in customer service, food and beverage operations, or retail management, GBS offers the perfect environment to develop your skills and make an impact.
Explore more customer service and retail jobs in South Africa here.
Position Overview
GBS is recruiting a Cashier for the Canteen Division in Umhlanga, KwaZulu-Natal. The successful candidate will ensure accurate cash handling, efficient service delivery, and a welcoming environment for staff and customers.
This role is ideal for individuals with experience in POS operations, food service support, and retail customer service, who thrive in a fast-paced, service-oriented environment.
Key Responsibilities
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Process all cash, card, and credit transactions accurately using Smart Retail POS systems.
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Issue receipts, refunds, and change correctly.
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Greet and assist customers professionally, providing excellent customer service.
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Resolve customer complaints and provide relevant information promptly.
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Scan goods and ensure pricing accuracy.
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Cross-sell products and introduce new offerings.
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Handle merchandise returns, exchanges, and stock replenishment.
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Pack and prepare food items for campaigns and service periods.
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Dish food according to portion guidelines and monitor service flow.
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Maintain a clean, hygienic, and organised workstation.
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Check incoming stock, label, date, and rotate items using the FIFO system.
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Adhere to Food Hygiene, Health, and Safety Regulations at all times.
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Assist in other kitchen areas when cashier duties are complete.
Minimum Requirements
Education:
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Minimum Grade 12 / Matric
Experience:
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At least 2 years’ experience as a cashier, preferably in a food service or retail environment
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Experience with Smart Retail POS systems
Skills and Competencies:
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Basic PC literacy
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Knowledge of health, safety, and hygiene standards
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Manual dexterity and ability to operate POS systems
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Customer-focused mindset with strong attention to detail
Core Competencies
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Strong customer service and communication skills
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Reliable, accurate, and detail-oriented
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Ability to multitask in a fast-paced environment
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Professional, trustworthy, and team-oriented
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Committed to compliance and operational excellence
Why Join GBS
At GBS, you’ll gain hands-on experience in food service, retail, and POS operations while working in a supportive and dynamic team environment.
You’ll benefit from:
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Exposure to customer service, food service, and retail operations
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Opportunities to develop practical POS, hospitality, and service skills
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Being part of a leading business services organisation in South Africa
View more customer service and food service jobs here.
POPIA Compliance
GBS complies with the Protection of Personal Information Act (POPIA). All applications are treated confidentially and used solely for recruitment purposes.
How to Apply
Apply for this position via the official GBS career portal:
👉 Apply Here
Only shortlisted candidates will be contacted.
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