Canteen General Assistant (12-Month Fixed Contract) | GBS Careers South Africa

November 14, 2025 admin Uncategorized 0

Company: GBS
Location: Durban, KwaZulu-Natal (Umhlanga)
Business Unit: Canteen
Division: GBS
Job Type: 12-Month Fixed-Term Contract
Experience Level: Entry Level
Industry: Food & Beverages / Hospitality / Call Centre Support Services
Functional Area: Canteen Operations / General Support
Date Posted: 14 November 2025
Closing Date: 30 November 2025

About GBS

GBS is a leading organisation in South Africa’s customer service and call centre industry, providing exceptional support services to clients nationwide. The company prides itself on delivering quality, efficiency, and customer-focused operations, including a well-managed inhouse canteen that supports staff wellness and workplace productivity.

With a commitment to team collaboration, employee development, and high operational standards, GBS offers a dynamic environment where employees can grow, learn, and contribute meaningfully to daily operations.

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Position Overview

GBS is seeking a Canteen General Assistant to join its vibrant inhouse canteen team in Umhlanga. This role is perfect for a hands-on, energetic, and service-driven individual who thrives in a fast-paced, customer-focused environment.

The successful candidate will support food service operations, ensure cleanliness of the canteen, assist with venue setups, and uphold food safety standards. This is an excellent opportunity for someone who enjoys practical work and delivering outstanding service.

Key Responsibilities

General Canteen Operations

  • Perform routine tasks using chemicals, tools, machinery, and cleaning equipment.

  • Assist in the preparation of the canteen before and after meal services.

  • Support efficient service delivery within the Centenary Café.

Cleaning & Hygiene Management

  • Clean kitchens, dining halls, preparation areas, and serving stations.

  • Wash crockery, cutlery, utensils, equipment, and vending machines.

  • Execute special cleaning tasks and ad-hoc hygiene duties as required.

  • Remove waste and ensure canteen areas meet organisational standards.

Stock, Equipment & Maintenance

  • Unload, store, and distribute consumables and cleaning materials.

  • Report maintenance concerns and equipment issues promptly.

  • Ensure machinery, equipment, and cleaning tools are used safely.

Events, Setups & Support

  • Assist with venue setups for functions (e.g., arranging chairs, tables).

  • Ensure canteen facilities are neat, orderly, and ready for use.

  • Participate in additional tasks assigned by supervisors.

Food Safety & Compliance

  • Adhere to Food Safety Management Practices and Standards.

  • Maintain excellent personal hygiene and follow safe working procedures.

  • Ensure all cleaning practices meet health and safety regulations.

Minimum Requirements

Essential Criteria

  • 1–2 years’ experience as a General Assistant in a canteen, restaurant, or hospitality environment.

  • Currently employed within GBS for at least 6 months.

  • Must have achieved all the following in the past 3 months:

    • 90% attendance average

    • No active warnings

    • Not on any performance improvement programme

  • Strong interpersonal and communication skills.

  • Honest, reliable, and able to work effectively in a team.

Advantageous

  • Matric (Grade 12).

  • Culinary certification or relevant hospitality training.

Core Competencies

  • Excellent teamwork and communication skills.

  • Strong attention to detail and good hand-eye coordination.

  • Ability to follow instructions and uphold hygiene standards.

  • Reliable, trustworthy, and safety-conscious.

  • Ability to work efficiently under pressure in a busy canteen environment.

Special Conditions of Employment

  • Willingness to work overtime or weekends as required.

  • Physically capable of performing manual, cleaning, and lifting tasks.

  • Must inform your line manager before submitting the application.

  • This is a 12-month fixed contract position.

Why Join GBS

Working at GBS gives you the opportunity to:

  • Be part of a supportive, professional team environment.

  • Gain valuable experience in food service, hospitality support, and hygiene management.

  • Contribute meaningfully to staff wellbeing in the call centre environment.

  • Strengthen your skills, discipline, and work ethic in a structured setting.

Employment Equity Commitment

GBS is an equal opportunity employer and supports fair recruitment practices. Applicants from diverse backgrounds are encouraged to apply. Only candidates who meet the specific criteria will be considered.

How to Apply

If you meet the requirements, submit your CV via the official GBS application process before the closing date.

Application Guidelines:

  • Notify your line manager before applying.

  • Submit an updated and detailed CV.

  • Only shortlisted applicants will be contacted.

  • If you do not receive a response within 14 working days, please consider your application unsuccessful.

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